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Embassy Suites by Hilton Washington-Convention Center
Ranked #31 of 140 Hotels in Washington DC
Certificate of Excellence
saratoga springs, United States
1 review
“highly recommend”
5 of 5 bubbles Reviewed 6 May 2014

Embassy Suites is a clean, polite, and uncomfortable place to stay. The complimentary breakfast is a complete breakfast that accommodates special nutritional needs. The room was nicely laid out with privacy, quiet, and room to stretch. The supporting staff was friendly, efficient, and consistently courteous.

  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Jennifer L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,854 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (454)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
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English first
1 review
5 of 5 bubbles Reviewed 5 May 2014

Everyone on the staff is amazing and extremely polite and helpful! I would stay here again! Every part of the hotel was clean. You are always met with a nod and a smile. I wish I could have made it for the complimentary cocktail hour. The staff is always asking if they can help with anything. The fitness room is clean and well equipped. I wish I had time to take advantage of the pool and jacuzzi it was impeccably clean as well. Anything you needed it was provided.

  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank donnad827
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, South Australia, Australia
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 5 May 2014

my family of three stayed here for 5 nights. The room was a one bedroom suite, that had natural light from one small window in the bedroom. We found we had the lights on all the time. The rooms as clean enough, but we found a toy and a packet of doritos under the lounge haha. The breakfast was good, considering it's free but there were long lines. We enjoyed the snacks and drinks at night too. The restaurant is great for meal but the menu was small. Great location to everything for the tourist and we had no trouble with noise.

Room Tip: ask for a room more than one window!
See more room tips
  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Kez C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, B.C. Canada
Level Contributor
140 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 bubbles Reviewed 4 May 2014

Embassy Suites that you expect! Fast check in, greeted by name and welcomed back to Hilton chain. Friendly staff, clean rooms and a very good breakfast options to get you going. Had a couple of issues with room and valet parking charge. Both were rectified immediately and totally to our satisfaction. A+. First time to Washington (stayed 5 nights) and location was outstanding for site seeing opportunities. Easy walking distance to White House and National Mall/Museums. Hotel was busy (school trips and Nike 1/2 marathon participants) with breakfast line up not to long considering. In the lobby they have posted a sign advising when times may be busier than others. Evening Managers reception very good with a varied selection of snacks nightly. Would stay here again if visiting Washington.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank VAN-BC-Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharlesHill900, General Manager at Embassy Suites by Hilton Washington-Convention Center, responded to this review, 11 July 2014
Thank you so much for taking the time to write a review of my hotel. I am so pleased to learn of your great stay with us. We strive to provide great service, and I am happy to hear positive reviews of our friendly staff.

Thank you again for the review, and I hope to welcome you back to the Embassy Suites Convention Center in the near future!

Best regards,
Charles Hill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
72 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 2 May 2014

A very busy and bustling hotel. Well priced and the service has been great. Beds are comfortable and rooms are well attended to and maintained. Easy enough to walk to local restaurants or catch a cab to further locates. The National Mall and all of the Museums are within waking distance however over a cab back is highly recommended.

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Strayanadvisor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CharlesHill900, General Manager at Embassy Suites by Hilton Washington-Convention Center, responded to this review, 27 June 2014
Thank you for taking the time to review my hotel. I am very satisfied that you enjoyed your stay with us! You are correct; the hotel can get very busy because of our close proximity to many of the tourist attractions DC has to offer. Again, thank you for your feedback, and I hope to welcome you back to the Embassy Suites Convention Center soon.

Best regards,
Charles Hill
Charles.Hill@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vienna, Virginia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 1 May 2014

BUSINESS TRAVELERS BEWARE!!! & CONVENTION ATTENDEES BEWARE!!!!

A 2 night reservation through Embassy Suites' website, with Hilton Honors account for 2 night. Prepaid with credit. Email confirmation stated, "Your reservation is guaranteed for late arrival". At the end of the first day of the conference at the Hyatt next door, went to check in and my room was given away. They could only find a hotel a 10 minute cab ride away that a one night availability and would need for me to return to hotel for the following night's stay. Needed to be in a hotel within walking distance of conference. No time to taxi back forth in DC. No time to pack, unpack, check-in, check-out!

NEVER BOOK AT THIS HOTEL IF ATTENDING A CONFERENCE. & CONFERENCE PLANNERS BEWARE.

Traveler advisers say the best way to not get "WALKED" is to make the reservation on the corporate site, become a rewards member & stay more than one night. Did all those things! Even called and was dumped to a recorded system to confirm the reservation.

Biggest irony - Recorded system still show my reservation was good after they had given my room away an hour before.

BAD, BAD risk.

Embassy Suites initial offer of apology - "Points he would have earned on the first night's stay."

  • Stayed April 2014, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank VirginiaOC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, Minnesota
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 30 April 2014 via mobile

I spent almost a week In this hotel it was great with facilities but you need to wait in a very long line to get the breakfast, it was crowded with kids from different schools
The swimming pool is tiny that I did not like to get into it with all these kids.

There's no WiFi and it cost like $20/day.

Though, The room was comfortable and space was good enough

Stayed April 2014, travelled on business
Helpful?
Thank Haider R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Washington-Convention Center

Property: Embassy Suites by Hilton Washington-Convention Center
Address: 900 10th Street Northwest, Washington DC, DC 20001-4405
Phone Number:
Region: United States > District of Columbia > Washington DC
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#22 Business Hotel in Washington DC
#30 Romantic Hotel in Washington DC
#37 Family Hotel in Washington DC
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Embassy Suites by Hilton Washington-Convention Center 3.5*
Number of rooms: 384
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hilton Hotels Direct and Odigeo so you can book your Embassy Suites by Hilton Washington-Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Washington Hotel Washington Dc
Embassy Suites Washington Dc
Washington Dc Embassy Suites

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