Stayed at hotel during memorial day week-end. Room was spacious and clean. plenty of towels etc. Managers reception and buffet breakfast were also good. plenty of food, drinks and snacks.
I didnt check out when i left. just returned room keys. when i got the bill, they charged me for 4 nights of parking instead of 2. Left voice mail messages and e-mails. no response. Wasnt until i disputed charges with credit card company did the hotel return calls and e-mail. Received calls with no messages. Finally received an e-mail saying they would credit my account for the 2 extra days. i replied back and havent heard back. poor customer service.
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- Also Known As:
- Embassy Suites Washington Hotel Washington Dc
- Embassy Suites Washington Dc
- Washington Dc Embassy Suites