I have been both off and on the court here, as a fan and as a halftime performer. Staff here could not be nicer. From the security check in to the staff members who make sure you get to the right section, row, seat, it's an all around pleasant experience. It's always lively in and around this sports complex with plenty of dining opportunities right outside or in nearby Chinatown. Seats are comfortable and views are great. All of the public access areas are wide and well-marked and easily absorb the large crowds of fans who gather here. The only "con" is the sound system, which is plenty loud but not entirely clear. You are lucky if you catch every third word over the PA. Still, this is a great venue, easy to get to by car or via Metro.
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