This is probably the worst hotel I've ever been to. They didn't clean the room the first night. I went to complain the next day and the woman asked me if I had called to request rook cleaning. Excuse me, but I've never had to "request room cleaning" before! It's done automatically. I called the last day in the morning to request late check-out. They told me I could check-out at 1. When I went downstairs later to confirm, they had already checked me out and had to give me a new key! The safe in the room didn't work. The pool was closed, which was extremely disappointing. The staff were nice, but completely incompetent. I asked for a recommendation for a Japanese restaurant, and they sent me to Chinese. Save your money, NEVER stay here!
- Official Description (provided by the hotel):
- This spectacular Hilton Garden Inn near the Georgetown neighborhood is located only 4 blocks from Dupont Circle and Foggy Bottom Metro stops. Relax by the heated rooftop swimming pool and garden terrace. Dine onsite at the charming bistro, Cafe Deluxe. Guests enjoy complimentary WiFi, in-room refrigerator and microwave, business center and fitness center. ... more less
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