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“Not up to par with other HGI hotels”

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Hilton Garden Inn Washington DC / Georgetown Area
Ranked #41 of 140 Hotels in Washington DC
Certificate of Excellence
GreenLeadersPlatinum level
Champlin, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Not up to par with other HGI hotels”
Reviewed 24 June 2014

New hotel but feels like they have taken some shortcuts. Beds were very uncomfortable...everyone woke up with a back and body aches. Service was below expectations, noisy HVAC units and room had a damp or musty smell.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
3 Thank David N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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985 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (116)
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Virginia Beach, Virginia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 June 2014

This hotel is only about a month old, so very clean and modern. I loved the service! Everyone was outstanding! The front desk,valet, room service, u name it they all provided outstanding service. A special thanks to Adam in valet and Jackie at the front desk!! A few pluses on this hotel, great location, value and the restaurant attached to the hotel is perfect as well! We had brunch and beers on a couple of occasions and enjoyed it! Check this new property out!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank djonesvabch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
El Monte, California
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 23 June 2014

Nelle at the front desk was super accommodating and friendly. She checked us in quickly so that we could get some rest after a long day of travel. I love that the keys cards don't have to be swiped. Place them next to the lock pad and the door opens.
The room was big, clean and modern looking. I especially loved the lighted mirror with the ring of light around the bezel. It makes shaving super easy. There was a microwave in the room and a fridge, perfect for the leftovers we accumulated. I got two very good nights of sleep here and couldn't be happier.

  • Stayed May 2014, travelled with friends
    • Value
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Helpful?
1 Thank Haitwun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 22 June 2014

Stayed in this hotel which is fairly new. Great location, a restaurant/bar that was extremely popular and packed every evening. Since it is new, they seem to be ironing out the kinks. Only negatives - very low water pressure in the showers, and poor signage outside the hotel (you can drive by and not realize you have missed it.

Room Tip: Try to get the corner rooms - much more spacious!
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SFO-tourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tucson, AZ
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 June 2014

The hotel was quiet and the food in the restaurant was great food as was the service. The shower was wonderful and the linens nice. My only issue was I was unable to print my boarding pass in the business center and then the front desk could not either.

  • Stayed June 2014, travelled on business
    • Value
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Helpful?
1 Thank Tucsontravel21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ocean View, Delaware
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 June 2014

A Hilton Garden Inn has just opened in the fashionable West End of Washington, DC - walking distance of Georgetown, the Connecticut Ave corridor and even the White House. This is an area with a host of very expensive hotels. I stayed at the Hilton Garden Inn last week and the only thing it is lacking in is an expensive rack rate. The rooms are very high end and comfortable. The bistro and bar are lively and good value. If you want an expensive, deluxe meal, you have at least 4 of my favorite restaurants in a two block radius. There is nothing not to like about this new Hilton!

  • Stayed June 2014, travelled on business
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada
Level Contributor
74 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 18 June 2014

easy walk from Foggy Bottom Metro (maybe 5 blocks) and nice hotel. easy check-in. restaurant open till 11pm and the food is good. room was real quiet. free HBO. pretty much all the amenities you need in a room.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Brian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Washington DC / Georgetown Area

Property: Hilton Garden Inn Washington DC / Georgetown Area
Address: 2201 M Street NW, Washington DC, DC 20037-1416
Phone Number:
Region: United States > District of Columbia > Washington DC > Foggy Bottom - GWU - West End , Upper Northwest
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #41 of 140 Hotels in Washington DC
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Washington DC / Georgetown Area 3*
Number of rooms: 238
Official Description (provided by the hotel):
This spectacular Hilton Garden Inn near the Georgetown neighborhood is located only 4 blocks from Dupont Circle and Foggy Bottom Metro stops. Relax by the heated rooftop swimming pool and garden terrace. Dine onsite at the charming bistro, Cafe Deluxe. Guests enjoy complimentary WiFi, in-room refrigerator and microwave, business center and fitness center. ... more   less 
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