Our stay with the Hilton Garden Inn was pleasant, hotel is very clean and new. Comfortable rooms with nice space. Staff is friendly and helpful, however a few were not familiar with their product.
We booked two rooms months in advance hoping to get two rooms adjoining. We were in town for a show at the Kennedy Center and was with family. Young children, originally they had two rooms next to each other but not connecting. We were fine with that, we called an hour before check in and they said all was ready. When we arrived only one room was ready, which was okay. However when the other room was available it was located on a different floor. Not what we wanted but it worked out. They said they did not have adjoining rooms, but our room had connecting doors to the adjacent room. Again not sure if the staff knows their product well enough. With that said, I would book this hotel again. A few minor set backs that we thought we had planned well in advance to avoid but in the end did not work in our favor.More
- Free Wifi