Positives: 1) Great location. 2) Bed was very comfortable.
Negatives:1) I tried to order room service breakfast for each of the 3 mornings I stayed at the hotel. On 2 of the 3 mornings, they failed to deliver my breakfast in time. Worse, there was no apology. When I called on the first occasion to ask where my breakfast was, the response was, "I have no idea." When I called on the second occasion to say I'd have to cancel the order because once again they'd failed to deliver, the response was "Uh-huh."!!! Even when I pointed out what bad service this was, there was no apology. I've never known such bad service in the US. 2) The A/C wasn't working so the room was permanently cold. 3) There was a clear gap between the window and wall, so the wind howled noisily into the room and into my face all night! 4) Sparks flew from the socket when I tried to use the hair-dryer.
Overall I could live with the flaws in the room - especially if the hotel's going to be renovated. But there's no excuse for bad service and that is what has definitely put me off ever staying there again or recommending it to anyone.
- Official Description (provided by the hotel):
- With its 50-year tradition of elegance and sophistication, The Georgetown Inn is a classic Washington, DC hotel that is full of history and nostalgic glamour. Located in historic Georgetown, steps from trendy shopping and dining, our hotel offers a boutique European style with charming decor and distinctive luxury in the nation's capital. ... more less
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- Also Known As:
- Georgetown Hotel Washington Dc