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“Too many mechanical problems”
Review of The Georgetown Inn

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The Georgetown Inn
Ranked #94 of 141 Hotels in Washington DC
Certificate of Excellence
San Francisco, California
Level 6 Contributor
142 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Too many mechanical problems”
Reviewed 5 August 2014

The location of this hotel cannot be beat. It is in the heart of Georgetown. The lobby is very nice and the staff are very friendly. Our room was pretty and spacious, but there were many problems. First, the TV didn't work well. We tried several times to get a picture by turning it off and on, but only got sound. The engineer came, who was able to get it to work by himself turning it off and on numerous times. He said that it is a common problem. Also, the A/C was very noisy, with occasional loud grinding sounds. Finally, the bathroom had more plumbing problems than any hotel I've ever stayed in, which I reported to the front desk. First, the toilet kept running. Second, the sink faucet was ridiculously hard to pull on. Finally, the drain in the shower wouldn't unplug. The shower is very small, yet has a side as high as a bathtub side. Maybe it's supposed to also be a bathtub for a very small child. In any case, since the water wouldn't drain, the tub portion filled up to our shins while showering, which was unpleasant. Good way to make sure the showers are short.

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank 1Karen1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeorgetownGM, General Manager at The Georgetown Inn, responded to this review, 15 September 2014
Thank you for your comments regarding your recent visit to The Georgetown Inn. We sincerely regret that our facilities and restaurant services did not exceed your expectations. However, we have just completed the replacement of our entire heating ventilation and air conditioning systems with a personalized climate control system to ensure that guests will have more comfortable experiences at our hotel. Next up -- we have begun re-furbishing all of our guestroom bathroom with a much more contemporary design. We hope to win back your confidence as we move forward these and other necessary improvements to our hotel. We sincerely hope that we will have the opportunity to serve you again in the future.
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534 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Raleigh
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 5 August 2014

If you have any reason to visit Georgetown (or DC for that matter), you should try the Georgetown Inn. Great location, staff and restaurant. Convenient walking to shops, GU, great restaurants, and the charm of Georgetown.

  • Stayed March 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank TRW99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeorgetownGM, General Manager at The Georgetown Inn, responded to this review, 7 August 2014
Thank you for your choosing The Georgetown Inn for your most recent visit to Georgetown and Washington, DC! We are pleased that your visit was an overall success and that you enjoyed our great location for a one-of-a-kind Georgetown experience. As you know from your own experience, the exclusive Georgetown neighborhood of Washington, DC surrounds you with historic and pre-revolutionary homes, high-end shopping, international embassies and a multitude of unique restaurants and shops. All of us at The Georgetown Inn hope that we can welcome you back sometime soon. In the meantime, please refer our hotel to other travelers who want to be comfortably nestled in the heart of Georgetown.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston
1 review
Reviewed 1 August 2014

The Georgetown inn was an amazing 10/10! The beds were so comfy, the housekeepers were so meticulous, the tv was big, and there was beautiful decor! The bathrooms were so clean, as well as the rest of the room, and they supplied mild smelling Bath & Body Works products, that did not irritate my family's allergies. Plus, Bath & Body Works is my favorite store for soaps and lotions! The Georgetown inn is a go-to hotel!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adribear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeorgetownGM, General Manager at The Georgetown Inn, responded to this review, 7 August 2014
Thank you for your wonderful comments regarding your most recent and first-time visit to The Georgetown Inn. Your feedback means a great deal to all of us at The Georgetown Inn. We are ecstatic that your visit to Georgetown and the nation's capital was such an overall success! We will certainly look forward to your next visit to Georgetown. In the meantime, we hope to see you soon and that you will refer our hotel to other travelers to the nation's capital.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Pete, FL
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 July 2014

I would not recommend staying here in the summer! First night was miserable as a/c didn't work and I couldn't sleep. Supposedly, engineering was going to fix but I never saw them (our room service never arrived with no explanation as well). Fortunately, the next night was cooler and we didn't need a/c. One half hour for housekeeping to bring a plastic bag to our room? Again, location great and front desk staff friendly but otherwise some major problems.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank JimFlorida9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeorgetownGM, Guest Relations Manager at The Georgetown Inn, responded to this review, 7 August 2014
Thank you for your balanced comments about your visit to The Georgetown Inn. Our success depends on guests like you who take the time to tell us about their experiences at our hotel. Since new ownership, there have been many improvements such as the installation of a new free high speed wireless internet service, new 37-inch high definition televisions in all guestrooms, a free 24-hour business center and other similar upgrades. Most notably, we just replaced our entire heating ventilation and air conditioning system with a brand-new state-of-the-art personal climate control system throughout the hotel. Perhaps we should provide more detailed instructions to avoid any confusion. In the coming months, we will continue to upgrade and make the necessary improvements to our facilities, beginning with our bathrooms, so that your subsequent visits will be even more enjoyable.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richmond, Virginia
Level 6 Contributor
130 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 19 July 2014

Stayed there one night, and I found the staff to be friendly and efficient. The facility was clean and worthy of another stay in the future. Small bath room. Bar was well stocked and breakfast was good. Great location off M Street.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank V Wayne Speedy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeorgetownGM, Public Relations Manager at The Georgetown Inn, responded to this review, 28 July 2014
Thank you for your choosing The Georgetown Inn for your most recent visit to Georgetown and this nation's capital! We are pleased that your visit was an overall success! The exclusive Georgetown neighborhood of Washington, DC surrounds you with historic and pre-revolutionary homes, high-end shopping, international embassies and a vast variety of restaurants and shops. All of us at The Georgetown Inn sincerely look forward to the opportunity to have you host your future visits. In the meantime, we hope that you will refer our hotel to other travelers who want to be right in the heart of Washington, DC's best neighborhood!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 July 2014 via mobile

I was out to visit my son and we spent the night at your hotel.I wanted my son and his girlfriend and my self to be able to go out on the town and not have to drive back to Manassas.
Your front desk people were GREAT and friendly. Your breakfast in your dining room was outstanding and we were able to keep our car there for the day after check out to tour the area.
My nect trip and visit will be only at your hotel it was close to everything the rooms were clean and very comfortable a definite do over
Thank you

Stayed April 2014, travelled with family
Helpful?
Thank 219ginai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeorgetownGM, General Manager at The Georgetown Inn, responded to this review, 28 July 2014
Thank you for your wonderful comments regarding your most recent and first-time visit to The Georgetown Inn. Your feedback means a great deal to all of us at The Georgetown Inn. We are ecstatic that your visit to Georgetown and the nation's capital was such an overall success! We will certainly look forward to your next visit to Georgetown. In the meantime, we hope that you will refer our hotel to other travelers to the nation's capital.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 17 July 2014

The good
This is the best located hotel in the most interesting part of Washington. It is slightly more inn style rather than impersonal hotel, but is still big and solid enough to give me the feeling of anonymity that allows me to relax in a hotel. The rooms are fine (no more), the bathrooms small, but overall a good package that is reasonably priced.

The sad
This has been my regular haunt on several visits over many years, but I am getting frustrated. The decor is getting tired (carpets, the showers are particularly "old", the restaurant fittings dated), and bar service is only average.

The bad.
There is none. This is a good hotel but I am getting annoyed because it has not been invested in and I will probably try another hotel only next visit. This should not put you off as I still think this is a good, rather than as good as it could be, hotel.

  • Stayed June 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank 186338Philip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeorgetownGM, Guest Relations Manager at The Georgetown Inn, responded to this review, 28 July 2014
Thank you for your balanced comments about your visit to The Georgetown Inn. Our success depends on guests like you who take the time to tell us about their experiences at our hotel. Since new ownership, there have been many improvements such as the installation of a new free high speed wireless internet service, new 37-inch high definition televisions in all guestrooms, a free 24-hour business center and other similar upgrades. Most notably, we just replaced our entire heating ventilation and air conditioning systems with a brand-new state-of-the-art personal climate control system throughout the hotel. In the next year, we will continue to upgrade and make the necessary improvements to our facilities that you pointed out so that your subsequent visits will be even more enjoyable.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Georgetown Inn

Property: The Georgetown Inn
Address: 1310 Wisconsin Ave NW, Washington DC, DC 20007-3396
Phone Number:
Region: United States > District of Columbia > Washington DC > Georgetown , Upper Northwest
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#71 Family Hotel in Washington DC
#83 Business Hotel in Washington DC
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — The Georgetown Inn 3.5*
Number of rooms: 96
Official Description (provided by the hotel):
With its 50-year tradition of elegance and sophistication, The Georgetown Inn is a classic Washington, DC hotel that is full of history and nostalgic glamour. Located in historic Georgetown, steps from trendy shopping and dining, our hotel offers a boutique European style with charming decor and distinctive luxury in the nation's capital. ... more   less 
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Also Known As:
Georgetown Hotel Washington Dc

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