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“A few good things, but mostly negative”
Review of The Dupont Circle

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The Dupont Circle
Ranked #28 of 141 Hotels in Washington DC
Certificate of Excellence
Maryville, TN
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“A few good things, but mostly negative”
Reviewed 27 July 2009

Good things:
* Great location.
* Wonderful staff; very friendly and accommodating.

Negatives:
• My wife and I stayed here a year ago when it was Jury's and had a wonderful time; large room, very comfortable. This year's stay was very different since it is now under Doyle management. Room was about a third of the size of last years (at a greater price) and very badly designed.
• No curtains to block out the light.
• No coffeemaker inside the room.
• No iron.
• Translucent doors afford little privacy.
• BAD INTERNET CONNECTION. Both wireless and ethernet were very slow and didn't work most of the time. I complained three times and was told that no one else had complained. I finally gave up. This was a major defect for me. I had the feeling that too many people were trying to use a wireless that could not handle it all.
• The TV card listed digital channels but we could never get them to work. It wasn't obvious how they worked or if they did.
• Doors did not automatically close and lock. You had to pull them shut.
• Too many flat and metallic-like surfaces in the design of the room so the noise from the outside (and there was a lot of it -- this is DuPont Circle after all) reverberated.

Many of our complaints centered on the design of the room. I suppose somebody that it was all pretty cool. Unfortunately, the design decreased the comfort level of the room dramatically.

Bottom line: We are probably going to find another hotel to stay in when we go back to Washington. I am disappointed because we once liked the place so much.

  • Stayed July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank jgstovall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Columbia Heights, Minnesota
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 21 July 2009

Yep, the bathroom setup is a little odd--it's a bathroom, not a cosmetics counter. The people who thought there weren't drawers for clothes didn't check under the vanity outside the shower area, where there are at least two ample drawers...there is plenty of room. The room temp control instructions are a little vague, as are the clock radio's, though my room was always cool enough, and the plantation windows/shutters/whatever they are aren't blackout curtains...if you're a light sleeper, ask for a room on the west side of the hotel.

The noise within the hotel itself was negligible. The elevators were working fine. The housekeeping services were perfect. Always new towels and toiletries each day.

I ate one dinner and three breakfasts at the restaurants in six days..I've paid more, I've paid less...the lamb chops were terrific my first night there, and the staff was exemplary. The breakfasts were good, but pricey, especially since there is a Starbucks across the street and a plethora of restaurants within 10 minute's walking distance, not to mention the Metro. which is similarly as close if you want to go elsewhere to eat..hint, if you've never been here...take the Q Street exit out of the Metro, otherwise, you're going in the opposite direction...

Some of the complaints registered in earlier posts this year seem to have been rectified. The checkin was courteous and the housekeeping was flawless. Everything is brand-spanking new, and I hope future guests keep it that way. The marble bathrooms are really something to behold, despite the strange frosted doors; the water is hot and the shower pressure is great (three pressure variations here, BTW).

The free in-room wi-fi, I must say, had some uneven performance, moments, but they were survivable, and the business center had only one computer working when I was there, though there were two laser printers...that situation needs to be fixed, since the brochure states, I believe that there are three computers and there were a number of us who needed to print boarding passes at the same time.

A very nice and reasonably-priced hotel in a vibrant area, close to both public transportation and walkable sites in DC.

  • Stayed July 2009, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank RayBannon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA
1 review
Reviewed 19 July 2009

The hotel front desk was so unorganized! Asked for the manager and they said we are all managers, what? Need to go for more training! Don't leave any change laying around because it will dissappear! Told the front desk about it and he never flinched , like it happens often. If you want to leave a tip for the housekeeping staff it is not until you check out. No bathroom privacy..whatever happened to doors on bathrooms? The only thing positive was the comfy bed and the door staff.

  • Stayed July 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tiffed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tipperary Ireland
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 July 2009

Spent three nights at The Dupont Hotel early July with my husband and two teenagers. Check-in proved a little problamatic but it eventually sorted. We all liked the hotel- it is very well located lots of nice restaurants around, a nice park opposite the hotel. The staff particularly the door and restaurant staff were super. Some of the reception staff were off-hand at times.particularly at check-in.
The room was tight for four but we were staying only three nights so we managed. The rooms are very modern with the bathrooms being almost in the room as other reviews have mentioned. Again this did not bother us. We liked the decor.
We ate in the restaurant a few times. Didn't find it over expensive except for the breakfast. We had breakfast the morning we were leaving but didn't realise the cost! Lovely breakfast but way overpriced.
If you are flying from Dulles ask the taxi what they will charge as we got several different prices. Soloman operates from the taxi rank at the Dupont we opted to go with him-he was the most reasonable and extremely nice, helpful and chatty.
Overall we enjoyed our stay at The Dupont Hotel, My teenagers thought it was a great hotel. I would stay here again.

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Holidayofalifetime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central New Jersey
Level Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 14 July 2009

Please note that this establishment was formerly known as Jury’s hotel.

Take it from someone who travels to DC several times per year for work, this is the BEST place to stay in the Dupont Circle neighborhood. First of all, the location is unbeatable. There are tons of restaurants, shops and bars within walking distance. If you need access to the Metro, the hotel is only a stone’s throw away from the Dupont Circle stop. This is such a great neighborhood – lotsa things to do, very hip, very pedestrian-friendly.

Second, the hotel has beautiful amenities. The hotel was nice enough when it was Jury’s. It’s only gotten better with its recent renovation into the Dupont Hotel. Spacious lobby, modern rooms, frees Wi-Fi, free business center, free gym, plasma TV’s in the rooms, etc. My most favorite part of the rooms though is the heated bathroom floor. What an amazing luxury! I was also very pleasantly surprised to see that they stock their bathrooms with Kiehl’s products. Impressive! Do note though that your Wi-Fi signal will be stronger or weaker, depending on where your room is situated in the building. Also, the rooms are modest in size. What they lack in square footage, they make up for with their beautiful decor and ammenities.

Third, the hotel is clean. I’ve stayed here several times and have never had any cleanliness issues.

Fourth, the staff is very nice. I had stayed here most recently as part of the Stay Lazy promo (approximately $140 per night, includes 2 pm check out and breakfast). I initially had some questions about the breakfast included in this promo so I called the hotel. While I was disappointed that it took a couple of transfers and a call back to get the answer I needed, everyone was nice and helpful throughout. When I did check in, I was supposed to have received a breakfast voucher. The voucher wasn’t ready right away and was supposed to be delivered to my room. When it didn’t arrive by 11 pm, I called the Front Desk and the night manager, said that no problem – I could just eat breakfast in the hotel restaurant the next morning and my bill would be removed from my bill at check out. That’s exactly what happened. So despite the confusion on the details of this promo, the package was overall a great deal and I am happy to say that my issues were satisfactorily resolved by the staff.

I believe that the Dupont Hotel tends to cater to business travelers as I've found their rates to be higher during the week. However, they do have great deals online (such as the Stay Lazy promo) so I encourage folks to search their web site for their money-saving deals. Even if you do end up paying full price for this hotel, it is worth it!

I’ve stayed at many Dupont Circle hotels in the past but have always come back to Jury’s / Dupont Hotel. This really is the best place to stay in DC. Love it!

  • Stayed July 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lynnja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cmat17
1 review
Reviewed 14 July 2009

Dupont Hotel is a decent hotel, but it is not my style at all. Very chic and trendy. Looks over functionality. Location is excellent, however. Metro, bus stops, and tons of restuarants are in the area.

The hotel restuarants and room service were extremely overpriced, so I refused to dine there. Housekeeping was excellent though. Conceirge desk was unfriendly. Business center has two computers which were always taken. Had to wait alot.

Elevators were broke for most of my 10 day stay. At one point, only one elevator worked!! Needless to say, I climbed the stairs to the 5th floor too many times. Also, hotel was still under construction, with workers everywhere. I didn't hear much noise though.

No laundry facilities in the hotel.

Room--bed is very comfortable. Radio/clock has an ipod docking station, which was the biggest plus for me. Storage is a problem. There's no furniture in the room with drawers and the closet is very small with only 8 hangers! The closet had shelves everywhere, so when I hung my pants and dress they hit the bottom of the shelf and got wrinkled on the bottom--very annoying. My room did not have an iron and ironing board so I had to request it when I needed it. By the way, it took them 45 minutes to bring it when I needed it. Free internet access was great however!

The windows have plantation shutters instead of curtains. No blackout drapes either. This was bad in the morning because they did nothing to block the early light. Plan on getting up early everyday.

Bathrooms--No privacy. Extremely small! Entrance has a swinging, frosted glass door. Those outside the bathroom can hear your every move, if you get what I'm saying. The shower is separated from toilet and sink by a small frosted glass partition. I basically flooded the bathroom floor every morning. There is nowhere in the bathroom to put your toiletries as the sink is a pedestal with a two inch lip all the way around. Nowhere inside the shower, to put your toiletries either except the window sill. Yup, that's right there're windows in the shower! A little weird for me being a woman traveler. The heated floors were nice, but they took forever to get warm. I just left them on all the time.

The toilet was crammed next to the wall, so everytime I used it, I had to sit on it sideways. Just a little uncomfortable. Toilet paper hung under the sink due to a lack of wall space.

Anyhow, this hotel is good if you're only staying 1 or 2 nights by yourself or with your spouse. Bathroom offers no privacy if you have children.

  • Stayed June 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cmat17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
whiteville, nc
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 13 July 2009

This hotel has been recently redone and it is glorious. Rooms are modern and comfortable with heated bathroom floors, HD TVs, comfortable beds. The location is superb and the staff is great. My daughters and I were there for two nights and we loved every second. Metro stop is close by and the restaurant in the hotel is fantastic. The bar downstairs was rolling all night but the rooms were quiet. Loved it!

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zarbock1228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Dupont Circle

Property: The Dupont Circle
Address: 1500 New Hampshire Ave NW, Washington DC, DC 20036-1204
Phone Number:
Region: United States > District of Columbia > Washington DC > Dupont Circle
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#15 Business Hotel in Washington DC
#17 Luxury Hotel in Washington DC
#22 Family Hotel in Washington DC
#23 Romantic Hotel in Washington DC
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Dupont Circle 4*
Number of rooms: 327
Official Description (provided by the hotel):
Situated in one of the city's most vibrant neighborhoods, The Dupont Circle brings modern style to the nation's capital for an unforgettable experience. Urban chic comes to life in The Dupont Circle's sleek design, eclectic artwork and coveted location. Then there is LEVEL NINE, an elevated tier of luxury for the ultimate experience. These spacious rooms boast spectacular views across the city from private terraces and balconies with added amenities and benefits. Who needs to cab when you are staying in the heart of the cities restaurant, bar and entertainment scene. Dine in style at Cafe Dupont, a multi-sensory experience, offering a handcrafted modern American style menu with French influences for breakfast, dinner or brunch. Or mix and mingle in one of DC's treasured spots at Bar Dupont, busy with the cosmopolitan after-work crowd. ... more   less 
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Also Known As:
Dupont Hotel Washington Dc
Jurys Washington Hotel

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