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“Clean, cool, and convenient.”

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Grand Hyatt Washington
Ranked #69 of 141 Hotels in Washington DC
Certificate of Excellence
GreenLeadersSilver level
Reviewed 25 February 2012

Our number 1 for a hotel is it's cleanliness, and before we even unpack, we're checking under sheets, around the toilet, the carpet. Our room checked out perfectly.
The cool is the unique atrium design of the hotel itself, with views of the lobby from the rooms. The breakfast area below the lobby has a little pool with a grand piano in the center. Strange, but cool. There's also a very nice Starbucks in the lobby area.
Lastly, the hotel is located just a few minutes walk from the Mall. Very convenient.

  • Stayed: February 2012, travelled as a couple
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Thank the2roadtrippers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, guest relations associate at Grand Hyatt Washington, responded to this reviewResponded 27 February 2012

We appreciate you taking the time to share your feedback with us. We're delighted you enjoyed our well appointed guest rooms. Our atrium design is unique to Hyatt and we're glad you liked it. We look forward to welcoming you back.

Chrissi R.- A Guest Relations Associate

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,118 - 4,124 of 5,111 reviews

Reviewed 23 February 2012

Get a room with an inside view to the main lobby, my daughter thought it was particularly cool for people watching. Very pricey for parking, next time I’ll opted out of the rental because everything is walking distance or a short taxi ride.

Room Tip: Get a room with an inside view to the main lobby, my daughter thought it was particularly cool for p...
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  • Stayed: August 2011, travelled with family
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Thank Drew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2012

I usually stay at the Mayflower when visiting DC, and was reluctant about staying here, but, the hotel exceeded my expectations. The property is gorgeous. Our room was beautiful, and the beds very comfortable. The only negative is that the room was somewhat dusty, and there were even large "dust-bunnies" visible in the vent above the shower. But besides that, the room was clean, nicely decorated, and very quiet. The location is very convenient, within walking distance to many attractions, shops, and restaurants. Check-in was fast. The staff is great, especially "Elizabeth" at the front desk. Great breakfast buffet. Will stay again.

  • Stayed: February 2012, travelled with family
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Thank LizzB_NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2012

This was a really nice property - in a great location near transport, convention center, and shopping. Not right in the most tourist-central area but easy to get around from there. Nice atrium layout to the hotel. Ask for a room on a high floor over the street - quieter than overlooking the atrium. Very nice facilities on the concierge level. NIce size of room, clean, very comfortable, very nice bathroom. Great lunch restaurant in the lobby and a convenient Starbucks there too. Overall very impressed and helpful, friendly staff at reception and in the business center.

Room Tip: Choose a room on a high floor overlooking the street - quieter than overlooking the atrium.
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  • Stayed: December 2011, travelled on business
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1  Thank NYCFrequent_traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Washington, responded to this reviewResponded 21 February 2012

I am delighted that you had such an impressive stay at our property. I am glad the staff was very friendly and helpful. It sounds like you were able to enjoy the Grand Club lounge. Having club access is a nice feature for those looking for a more private setting. You receive complimentary breakfast and in the evening complimentary hors d’oeuvres and cocktail service. Thank you for providing us with your feedback. We look forward to welcoming you back to our property in the future!

Brock S. – A Guest Relations Associate

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Reviewed 19 February 2012

Wonderful room. location was perfectly in the middle of everything and even has a connection to metro. Will definitely stay again.

We did have travel with their costumer service but received an email with apologies which was good en for me

  • Stayed: January 2012
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Thank Wandyyy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Washington, responded to this reviewResponded 21 February 2012

Dear Wandyyy:

Thank you for taking the time to share feedback about your recent stay at our Grand Hyatt Washington. We appreciate the opportunity to have you as a guest at our hotel. Often, we hear enthusiastic guest feedback about how great our location is, not only above the metro, but our close proximity to other scenic attractions in Washington DC. We hope to have the opportunity to welcome you back again.

Sincerely,

Nick B. - Guest Relations Associate

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Reviewed 19 February 2012

My family and I were visiting DC for a few days and take tours of our nation's landmarks. The pool is nice and the rooms too. Breakfast buffet is huge and scrumptious! Make reservations ahead of time because it gets very crowded, Also, the atrium was beautiful and the water fountains were amazing! Kids loved it!! Last time we came, President Obama's limo zoomed right by!

Room Tip: Any room is great! Higher floors for better views:)
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  • Stayed: April 2011, travelled with family
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2  Thank aayo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2012

Mega construction project going on next door. Huge party hotel with noise noise noise from adjoining rooms. You'll feel like a sardine packed in a can with a Zillion other guests. Hotel overbooked with inability to offer any room changes! Avoid this hotel at all cost.

  • Stayed: February 2012
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2  Thank GGW135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Washington, responded to this reviewResponded 24 February 2012

Dear GGW135:

Thank you for taking the time to share feedback about your stay at our Grand Hyatt Washington. We appreciate you sharing the details about your experience with us. We take your feedback very seriously, and we're sorry to learn of your stay being less than ideal. Our sincerest apologies for being disturbed by the guests in the room next to you. We are always happy to send security to the floor to have the guests be respectful of the people trying to rest while with us. We hope this experience doesn't deter you from joining us at a Hyatt property again. If you would like to further discuss, please feel free to contact me.

Sincerely,

Nick B. - Guest Relations Associate

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Additional Information about Grand Hyatt Washington

Address: 1000 H St. NW, Washington DC, DC 20001-4520
Phone Number:
Region: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Green Hotel in Washington DC
#32 Family Hotel in Washington DC
#36 Luxury Hotel in Washington DC
#52 Romantic Hotel in Washington DC
#80 Business Hotel in Washington DC
Price Range: £138 - £427 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt Washington 4*
Number of rooms: 897
Official Description (provided by the hotel):
Centrally located in downtown City Center- with convenient in-lobby Metro Center access - this Washington DC hotel is an ideal spot to explore the Nation's Capitol. Enjoy stylish guestrooms with plush Grand Beds™, indulgent amenities and multiple dining venues. Utilize our full-service business center and 32 outstanding meeting rooms - just steps from Washington Convention Center. Escape to extraordinary elegance at Grand Hyatt Washington. ... more   less 
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Also Known As:
Grand Hyatt Washington Hotel Washington Dc
Grand Hyatt Washington Dc
Hyatt Washington Dc
Washington Dc Hyatt

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