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“Great location and most courteous staff”

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Grand Hyatt Washington
Ranked #72 of 140 Hotels in Washington DC
GreenLeadersSilver level
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great location and most courteous staff”
5 of 5 bubbles Reviewed 11 January 2014 via mobile

We stayed for the week of New Years. A great time to visit DC...no crowds and great hotel rates with a nice buffet breakfast included, especially good rate if you have AAA. Excellent restaurants in Chinatown within walking distance and all the monuments and many museums within walking diatance as well. Was disappointed with the pool, but considering the location of the hotel it was probably like the other hotels in the area. Will definitely stay here on our next visit.

Stayed January 2014, travelled with family
Helpful?
Thank Cjhoben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Washington, responded to this review, 15 January 2014
Thank you for choosing the Grand Hyatt Washington. We are so happy you enjoy the hotel and it's location. I'm glad to hear that you enjoyed the buffet at the restaurant. We are so happy to welcome you back and hope to see you soon.

Becky S-Guest Relations Associate
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4,390 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (751)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
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English first
Maine
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 10 January 2014

I go to Washington DC at least once a year on business and always stay at the Hyatt on Capital Hill. This is in the hub of the city - just a short walk from the Capital, Union Station, The Mall, Smithsonion, etc. I am runner, so it is perfect for getting in a workout - whether it be at the awesome fitness center or just out the door for run along the Mall to the Lincoln Memorial and back. It is in safe location and within walking distance to many yummy restaurants. The hotel has its own restaurant and lounge - Article One. Very good food and drinks and the service is excellent. The accomodations at the hotel are superior - clean, spacious, modern.

Room Tip: Defintely go with the business plan. For an exra $25 per day, you get wi-fi, daily newspaper, daily...
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  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sandkwalsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Washington, responded to this review, 16 January 2014
Thank you for the review on the Grand Hyatt and highlighting the location and our restaurant. I hope you have the chance to stay with us soon.

John S-Guest Services Specialist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
63 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
3 of 5 bubbles Reviewed 7 January 2014

Good location in DC; close to 2 metro stations. Only thing I would say is the actual hotel restaurant is not worth it. A little overpriced for the quality of food. Other than that, clean rooms, well maintained, what you should expect from a Grand Hyatt.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Bill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blacksburg, Virginia
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 5 January 2014 via mobile

This is our 2nd year going to Washington, D.C. and staying at this hotel. This hotel has everything: friendly staff, great rooms, Starbucks, the metro, great location, wonderful views, great parking, etc. We will definitely go back again soon and stay at he Grand Hyatt. Our kids love the hotel as much as the adults in the family did. HIGHLY RECOMMEND!!

Stayed January 2014, travelled with family
Helpful?
1 Thank SteveVT01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Washington, responded to this review, 22 January 2014
Dear SteveVT01,

I'm very pleased to hear that you enjoyed all the amenities, and the great individuals at the hotel! Please come back and see us again as soon as possible.

Thanks,

Danny
Guest Relations Associate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florida
Level Contributor
181 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 5 January 2014

Stayed at the Grand Hyatt the weekend before Xmas. Had a great time checking out the Xmas lights in DC. The hotel was decorated nicely and the rooms were clean. The only issue I had was I got billed for a $6.00 bottle of water that was in the fridge. I left the bottle in the fridge but was billed by the motel anyway. Although it's only $6.00 its still $6.00. I'm still disputing the charge with my CC company. Overall, it was a great time and would recommend the motel but would also recommend watching your bill.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mnytalks1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alpharetta
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 4 January 2014

We went for a family week trip to D.C. after Christmas. The hotel was clean, comfortable, and was in a great location for tourists. The hotel is more suited for business travelers for sure but our family was happy in two connecting rooms. One negative for kids- no real pool facilities- the pool was TINY and there was no hot tub- also the sauna was being repaired.
We were VERY impressed with the breakfast buffet- YUM! Every morning was a treat with great choices (including healthy ones) and wonderful staff. Tranh was our waitress who stood out- SO friendly and even sent up a cupcake to our room for my 9 year old who was having a birthday while we were there. The staff went out of their way to be friendly and helpful. Thanks for a great trip to D.C.!

Room Tip: I liked the rooms looking outside- half of the rooms look into the hotel's courtyard which isn...
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank krhoben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California, United States
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed 3 January 2014

I have stayed here a few times for business (once very recently). The biggest problem is that the Internet access is horrendous. I cannot stay here anymore because it is impossible to load many pages based on the slow speed. But, if you don't need the Internet, then it is centrally located, and often cheap. The lobby is nice, and the restaurants and Starbucks convenient.

Request a room facing outside--the inside courtyard facing rooms are a bit dreary and light deprived. But if you are traveling for business and require reliable Internet, avoid it.

Room Tip: Get an outward facing room!
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Raymond L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Washington, responded to this review, 6 May 2014
Greetings Raymond L,

Thanks for taking the time to share your feedback from your recent stay at the Grand Hyatt Washington! I am so sorry to hear about the difficulties you had during this time with our internet services. I have forwarded this information to our executive management to follow up with and solve this issue. We hope this does not deter you from staying with our brand again. Again we appreciate your feedback and we hope you have a great day!

Warm regards,

Drew D.-Guest Relations Associate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Washington

Property: Grand Hyatt Washington
Address: 1000 H St. NW, Washington DC, DC 20001-4520
Phone Number:
Region: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Green Hotel in Washington DC
#34 Luxury Hotel in Washington DC
#51 Family Hotel in Washington DC
#52 Romantic Hotel in Washington DC
#80 Business Hotel in Washington DC
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Hyatt Washington 4*
Number of rooms: 897
Official Description (provided by the hotel):
Centrally located in downtown City Center- with convenient in-lobby Metro Center access - this Washington DC hotel is an ideal spot to explore the Nation's Capitol. Enjoy stylish guestrooms with plush Grand Beds™, indulgent amenities and multiple dining venues. Utilize our full-service business center and 32 outstanding meeting rooms - just steps from Washington Convention Center. Escape to extraordinary elegance at Grand Hyatt Washington. ... more   less 
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Also Known As:
Grand Hyatt Washington Hotel Washington Dc
Grand Hyatt Washington Dc
Hyatt Washington Dc
Washington Dc Hyatt

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