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“Greatly needed family trip.”

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Grand Hyatt Washington
Ranked #73 of 141 Hotels in Washington DC
Certificate of Excellence
GreenLeadersSilver level
chicago, il
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Greatly needed family trip.”
Reviewed 23 January 2014

My family and I stayed at this hotel because we wanted to be close to the Verizon Center, we had tickets to the Washington Wizards/Chicago Bulls basketball game. My niece is a Washington Wizard Girl (Cheerleader) and we had not seen her perform in person. Rooms are very nice and comfortable, only wished they had small microwaves, because we had food that we got from the hotel restaurant (Grand Slam) which we wanted to heat up.

Room Tip: Prices of the rooms was great with the use of AAA or AARP.
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Chicago_IlWoo_woo60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Washington, responded to this review, 25 January 2014
Glad to see you had a great time and were able to see your niece at the game. Thank you for saying how our rooms are nice and comfortable. I will let the hotel know of your recommendation for microwaves. I hope you can stay with us again soon.

John S- Guest Relations Associate
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Katy, Texas
Level 4 Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 21 January 2014

This trip was a combined business/tourist trip, with a limited amount of time. Besides the fact that this was a very classy place to stay, I REALLY liked the convenient walk to the Metro stop under the building. Going to/from the airport just couldn't be easier. Once at the hotel, it's in one of the prime areas of DC for tourism, business, etc.

Within a short walking distance of the hotel are many great choices for food. Because of that, I never dined on premise. However, did go down to the small bar and had a couple of excellent martinis.

  • Stayed June 2013, travelled solo
    • Value
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Helpful?
Thank roadwarrior2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Washington, responded to this review, 23 January 2014
Glad to see that you had a convenient stay at the Grand Hyatt Washington. Thank your for sharing how easy it is to use the Metro to get around and to the airport. I hope you have the change to come stay with us again and maybe try one of our restaurants.

John Stockwell- Guest Services Specialist
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Glasgow, United Kingdom
Level 3 Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 January 2014

The Grand Hyatt has a fantastic central location - short walk to the Mall, White House, Washington Monument. Rooms are well appointed and very clean. Impressive lobby with 12 storey atrium. Didn't have breakfast here as it was very expensive - better options nearby. Starbucks in lobby has free wi-fi, so don't pay the charge for it in your room!

Room Tip: No noise problems on the 11th floor - facing the street
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  • Stayed November 2013, travelled with friends
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Helpful?
2 Thank Carojan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clifton Park, New York, United States
Level 6 Contributor
116 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 15 January 2014

Excellent hotel in our nation's capital. Location is great, walking distance to the National Mall is about 10 minutes. One thing I would suggest is to get an inside room. We had an outside room and someone traveling with us had an inside room overlooking the atrium. They said that the room was ultra quiet and that the front desk had recommended it.

  • Stayed January 2014, travelled with family
    • Value
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Helpful?
1 Thank Carl H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Washington, responded to this review, 16 January 2014
Hello Carl H,

Thank you so much for taking the time to share your feedback on your most recent stay at the Grand Hyatt Washington. Thank you for recommending our hotel to family and friends and the great suggestions for atrium view rooms for our future guest. We hope to welcome you back soon on your next trip to Washington D.C.

Warm regards,

Drew D.-Guest Relations Associate
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Cresson, Pennsylvania
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 January 2014

From beginning to end our stay was fabulous. Beautiful , clean, spacious rooms. Check-in and out were quick and easy. Bell staff very courteous. The Deli serves great food for lunch and dinner. Grand Slam food was good but service was the worst I've ever had. They were very busy due to a Dance Convention at the hotel but there is absolutely no excuse for the service we had. I did not bring this to anyone's attention but feel confident that if I did it would have been handled well. The gym was fantastic. Location could not have been better. Metro Station attached to lobby and within walking distance of many shops and Smithsonian Museums. Will definitely stay here again.

Room Tip: We had a room on first floor facing the Atrium and it was quiet all night.
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  • Stayed January 2014, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JLeComte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Hyatt Guest Relations Associate at Grand Hyatt Washington, responded to this review, 3 February 2014
Dear JLecompte,

Thank you for sharing your recent stay experience at the Grand Hyatt Washington DC. I am glad to know the overall your stay was wonderful regarding our clean and spacious rooms, courteous staff and convenient location. Sorry to learn that that your breakfast in the morning was so delayed and service was not indicative of Hyatt.
Feel free to contact Hyatt Guest Services at 1-800-323-7249 for further assistance and I am delighted to learn of you intent to return to the Grand Hyatt DC as our guest!

Julie B-Hyatt Guest Relations
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Level 4 Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 11 January 2014 via mobile

We stayed for the week of New Years. A great time to visit DC...no crowds and great hotel rates with a nice buffet breakfast included, especially good rate if you have AAA. Excellent restaurants in Chinatown within walking distance and all the monuments and many museums within walking diatance as well. Was disappointed with the pool, but considering the location of the hotel it was probably like the other hotels in the area. Will definitely stay here on our next visit.

Stayed January 2014, travelled with family
Helpful?
Thank Cjhoben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Washington, responded to this review, 15 January 2014
Thank you for choosing the Grand Hyatt Washington. We are so happy you enjoy the hotel and it's location. I'm glad to hear that you enjoyed the buffet at the restaurant. We are so happy to welcome you back and hope to see you soon.

Becky S-Guest Relations Associate
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Maine
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 January 2014

I go to Washington DC at least once a year on business and always stay at the Hyatt on Capital Hill. This is in the hub of the city - just a short walk from the Capital, Union Station, The Mall, Smithsonion, etc. I am runner, so it is perfect for getting in a workout - whether it be at the awesome fitness center or just out the door for run along the Mall to the Lincoln Memorial and back. It is in safe location and within walking distance to many yummy restaurants. The hotel has its own restaurant and lounge - Article One. Very good food and drinks and the service is excellent. The accomodations at the hotel are superior - clean, spacious, modern.

Room Tip: Defintely go with the business plan. For an exra $25 per day, you get wi-fi, daily newspaper, daily...
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  • Stayed March 2013, travelled on business
    • Value
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Helpful?
Thank sandkwalsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Washington, responded to this review, 16 January 2014
Thank you for the review on the Grand Hyatt and highlighting the location and our restaurant. I hope you have the chance to stay with us soon.

John S-Guest Services Specialist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Washington

Property: Grand Hyatt Washington
Address: 1000 H St. NW, Washington DC, DC 20001-4520
Phone Number:
Region: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Green Hotel in Washington DC
#35 Luxury Hotel in Washington DC
#51 Family Hotel in Washington DC
#52 Romantic Hotel in Washington DC
#80 Business Hotel in Washington DC
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Hyatt Washington 4*
Number of rooms: 897
Official Description (provided by the hotel):
Centrally located in downtown City Center- with convenient in-lobby Metro Center access - this Washington DC hotel is an ideal spot to explore the Nation's Capitol. Enjoy stylish guestrooms with plush Grand Beds™, indulgent amenities and multiple dining venues. Utilize our full-service business center and 32 outstanding meeting rooms - just steps from Washington Convention Center. Escape to extraordinary elegance at Grand Hyatt Washington. ... more   less 
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Also Known As:
Grand Hyatt Washington Hotel Washington Dc
Grand Hyatt Washington Dc
Hyatt Washington Dc
Washington Dc Hyatt

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