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“Grand Hyatt was an excellent stay”

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Grand Hyatt Washington
Ranked #71 of 141 Hotels in Washington DC
Certificate of Excellence
GreenLeadersSilver level
Jersey City, New Jersey
Level 4 Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Grand Hyatt was an excellent stay”
Reviewed 8 March 2014 via mobile

I recently stayed at the Grand Hyatt for a conference and visits to the Hill. I had a great room and the meeting space was very adequate. Ate lunch in the cube restaurant. The food was great and ingenious way to do small plates ordering 3 or 5. The best part is being over metrocenter which is so convenient for getting to the Hill.

Stayed March 2014, travelled on business
Helpful?
Thank Don C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, A Guest Relations Associate at Grand Hyatt Washington, responded to this review, 7 April 2014
I appreciate you taking the time out of your day to provide us with feedback on your Grand Hyatt Washington stay. I am pleased to hear you enjoyed your room, and the meeting space. It is fantastic that you had the chance to try out the Cure Bar and Bistro, as they serve some amazing and unique dishes. I am thrilled that you found our location to be convenient. We love having such easy access to the Metro in our lobby, as our guests don’t even need to go outside to access it. I am so happy that you enjoyed your time with us, and I hope we will be able to welcome you back on your next visit to Washington D.C.

Allie H. – A Guest Relations Associate
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Rating summary
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Houston, Texas
Level 6 Contributor
155 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 8 March 2014

HOT is a good thing at Grand Hyatt. It was excellent. On a wintry day in DC, this Texan welcomed the special and timely attention to detail. The front desk was calm, friendly and efficient. The room was great. Even a double-standard was filled with amenities that make the business traveler prepared for a full day that depends on tech essentials. The only drawback was the very long walk from the elevator to the room. It felt like a mile and for a punctual person, it meant leaving the room a bit early to be sure the long walk didn't include a long wait at the elevator. And, watch your step at the Grand Hyatt. The meandering corridors on the lobby level, plus a water feature a floor below make for some dizzying experiences. I don't know HOW the piano player gets to his perch without soaking his tuxedo. And, for persons afraid of heights, every step across the bridges is a test of courage. Overall, don't miss the Grand Hyatt for service and excellence.

Room Tip: Ask for a room close to the elevator.
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  • Stayed March 2014, travelled on business
    • Value
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Helpful?
1 Thank RAVLOTS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Key Biscayne, Florida
Level 4 Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 8 March 2014

We chose the Grand Hyatt based on other reviews, and we were not disappointed. The location is absolutely fantastic, with public transport adjacent (literally off the lobby area) to the hotel, tour bus pick up just around the corner, and a few short blocks to China Town and other attractions. We upgraded to the club floor for an additional fee, and it was well worth it. Breakfast in the morning has a vast selection of items, and the evening happy hour has reduced price adult beverages, and high quality appetizers. Benjamin was particularly helpful as the host, cheerfully offering help with reservations, and suggestions for nearly any activity in the D.C. area.

The rooms were spacious, clean, and the linens were of high quality. The gym and pool area were rather grey and without windows, but the equipment was acceptable. The restaurant/lobby bar provided refreshing beverages late night, and the front desk staff was very pleasant and professional. We would definitely choose this hotel again.

Room Tip: Choose a room that faces outside, unless you do not mind people seeing you from atrium facing rooms.
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
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Helpful?
2 Thank worldtravelingtutor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Washington, responded to this review, 12 April 2014
Thank you so much for your kind review. I'm so happy you enjoyed the hotel and it's convenient location to DC. I'm very happy you experience our wonderful lounge and the great staff. We would love to welcome you back and hope to see you soon. Thank you for choosing Hyatt.

Becky S.
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Washington DC, District of Columbia
Level 3 Contributor
19 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 March 2014

This hotel was perfect for our trip to DC. Very close to a metro stop, within easy walking distance to many points of interest as well. The front desk staff and bell staff were both very helpful and polite. The room was modern, clean, and had a nice view of H street. Highly recommend this hotel.

Room Tip: I requested a city-view room, and since it was a slower season, that was easy to get. I would recomm...
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank carolynrcooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Washington, responded to this review, 12 April 2014
Thank you for taking your time for the kind review. I'm so happy you enjoyed you stay and our wonderful staff. I'm happy you enjoyed the convenient location the hotel offers. We would love to welcome you back and hope to see you soon. Thanks for choosing Hyatt.

Becky S.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 5 Contributor
71 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 5 March 2014

I am a huge fan of the Hyatt brand to begin with, the Grand Hyatt Washington DC is awesome. It is in a great location in Washington DC - it is in walking distance to a ton of stuff AND has a Metro station IN the hotel! That is just amazing and helpful all around - although I had a car this time, the metro inside on a cold winter day you can't beat that!

The property was just redone (Rooms, lounge area and restaurant) - all in Hyatt style. The staff is great all around, the front door staff could use a bit of work in service standards, but overall attentive to needs of the guests. The room(s) have all new furnishing and are actually practical in the newness features. When some hotels remodel they want to be so hip and modern the new things do not make sense (like a flat sink or something) Grand Hyatt is on par with their redo - the beds are super comfy - the carpet is clean and fresh and there is ample desk space.

The only thing was the bathroom did not have a ton of counter space - but enough to be able to lay things out - there was also a small storage thing above the toilet which was nice to throw things on. They no longer have Portico things (sad face) but June Jacobs now which smells nice, but I loved the Portico stuff.

The Executive lounge is super nice and huge! While it is a high price point to add in addition - you get a good amount of your monies worth. Always some drinks and snacks out and breakfast and nightly settings are well stocked and taken care of by great staff!

There are a ton of restaurants around within walking distance and a new development across the street that looks like it will have a lot in it. My favorite part is their gym area, it is huge! I mean for a hotel it is a massive gym with everything you could want it in. They also have an indoor lap pool and a small spa area - awesome! The gym is just off the elevator bank around the corner as well and you don't have to trudge through the building after all gross - good good good.

The property has two restaurants on site, nice steakhouse and another cafe, but they also have a Starbucks and little quick service cafe so for the budget conscience traveler there are a ton of great options! Perfect for families -

Great property overall - thank you team for a great stay!

Room Tip: Ask for a high floor room - facing the street for a view or if you want quieter face the atrium.
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank reinventtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, at Grand Hyatt Washington, responded to this review, 15 April 2014
Thank you for taking the time to share your positive comments regarding your recent stay at the Grand Hyatt Washington, DC. It is always a pleasure to hear that the hard work and commitment of our staff was instrumental in that success and you enjoyed very much our newly-updated rooms, our new furnishing and comfortable grand bed, our Executive lounge, the gym area, the indoor lap pool and spa area, and the nice steakhouse and starbucks located on site. Your appreciation was forwarded to the Executive management at the hotel. Hope to welcoming you in the near future.

Johny E.-A Guest Relations Associate
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somewhere in CT
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 March 2014

Can't say enough about this Grand Hyatt. I'm not really a big hotel fan but this Hyatt manages to
Have lots of rooms and still treat guests like they are really Special. The concierge Kimu knows her stuff-- recommended great restaurants and made us her "VIP" guests. I'm guessing she makes many feel they're the most important. Loved the buffet breakfast. Let Martha make your omelet to order. She's another gem.
Great location, great staff. Large comfortable clean rooms with big windows overlooking atrium.
Btw, if you happen to run into Chase around the lobby, tell him thanks for us. He was extremely helpful.

  • Stayed February 2014, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank triciawg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Washington, responded to this review, 15 April 2014
Thank you for taking the time to share your positive feedback regarding our staff and their excellent customer service provided during your stay at the Grand Hyatt Washington. Also, it is always a pleasure to hear that you will recommend this property to others for its large rooms, great staff and great location. Please be assured that your appreciation was forwarded to the Executive management team at the hotel and that the staff will be commended for their great service. Thank you for choosing Hyatt while travelling and hope to welcoming you in DC in the near future.

Johny E.-A Guest Relations Associate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta
Level 6 Contributor
158 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 2 March 2014

I had a great two-night stay here in February. I had booked a AAA rate and forgot it came with breakfast for two. The room was fine and was remodeled last year. I needed a new TV remote battery, and they came right up with one. Breakfast buffet was really nice. Meeting banquet food was also very good. I would not hesitate to come back.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ATLcruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Washington

Property: Grand Hyatt Washington
Address: 1000 H St. NW, Washington DC, DC 20001-4520
Phone Number:
Region: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Green Hotel in Washington DC
#34 Luxury Hotel in Washington DC
#51 Family Hotel in Washington DC
#52 Romantic Hotel in Washington DC
#80 Business Hotel in Washington DC
Price Range (Based on Average Rates): £
Hotel Class:4 star — Grand Hyatt Washington 4*
Number of rooms: 897
Official Description (provided by the hotel):
Centrally located in downtown City Center- with convenient in-lobby Metro Center access - this Washington DC hotel is an ideal spot to explore the Nation's Capitol. Enjoy stylish guestrooms with plush Grand Beds™, indulgent amenities and multiple dining venues. Utilize our full-service business center and 32 outstanding meeting rooms - just steps from Washington Convention Center. Escape to extraordinary elegance at Grand Hyatt Washington. ... more   less 
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Also Known As:
Grand Hyatt Washington Hotel Washington Dc
Grand Hyatt Washington Dc
Hyatt Washington Dc
Washington Dc Hyatt

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