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“A pleasant experience in a first rate location”

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Grand Hyatt Washington
Ranked #71 of 140 Hotels in Washington DC
GreenLeadersSilver level
ealing,london
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“A pleasant experience in a first rate location”
Reviewed 30 May 2014

We spent 8 nights 12-19 May at this hotel. Upon checking in we were offered the Business Plan. Although we were tired after many hours, what with checking in at LHR we decided to take it.
However, there is not that much difference savings wise, especially as we had to be out extra early one morning so did not have the breakfast.
Actually though we were satisfied with the hotel, although it was somewhat baffling to be asked at 7 a.m, how had our day been so far by the breakfast greeter. What did she think we had been doing up to that point.
We loved the busy lobby always a good sign in the US.
Food wise food is always a problem for us being from Europe.Helpings are always gross for us and thus totally off putting. However the Cure bistro 's small plates were just what we wanted. Absolutely first rate and worth paying for.Apart from that we went to the Au Pain at the bottom of 10th Street and got their takeaway salads- excellent. We tried the Sports Bar one night, the food was truly dreadful, shutting your eyes it could have been cardboard. When we were at the Union Station we stocked up on wines- we are so used to being able to buy alcohol at just about anywhere in our little local shopping lane in West London, these places are not exactly thick on the ground in your capital. Even Utah was easier!
Obviously if you are on an expense account none of the above applies and many of the hotel 's clientele were exactly this. I am writing thus for non expense travellers.
Location wise this hotel cannot be beaten. The Metro, Metro Center, is accessed direct from the lobby and is on several lines. We got a Seniors Card; US$10. Only a few offices issue this, one of them being at the Metro Center,
The concierge will book the On Board trips for you and we would recommend this company. We had already pre booked the Gettysburg day trip with Metz Gray Line at home before leaving. Few companies do this tour and even then only twice a week so this gets booked up quickly. Don't wait until you get to Washington.
We went up the Washington Monument-arrived at their office 10 am next free tickets 11.30. People on our tours were amazed we had done this so easily- they had tried to book online only to be told no tickets available. However, about half are always kept back for those turning up in person.
Room wise I had asked for a quiet room upon arrival. We are poor sleepers like many older people. We were given 1286 and had completely peaceful quiet nights.

Room Tip: People with a room overlooking the atrium could suffer noise. We were on the top floor, not in the C...
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kitkatEaling_london
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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New Delhi, India
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 May 2014 via mobile

It's a lovely hotel in dc location wise the front desk was so helpful very well done rooms n delicious breakfast buffet spread lovely experience staying at grand Hyatt .the hotel interior is also very well n different soo will definitely stay again if we visited washington again keep it up.

Stayed May 2014
Helpful?
Thank Vishalkap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Washington, responded to this review, 4 June 2014
Thank you for expressing your positive feedbacks regarding your recent stay at the Grand Hyatt Washington, DC. It is always nice to hear that you enjoyed your stay and you will definitely stay again with us for its great location centrally located to everything, the amazing service and comfy rooms as well as the delicious breakfast buffet offered every morning. Your kind comments were forwarded to the Executive management team at the hotel and we are looking forward to welcoming you again in the near future in DC.

Johny E.-A Guest Relations Associate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 30 May 2014

We really enjoyed our stay at the Grand Hyatt. My husband had booked us the Grand suite parlor, and it was stunning! The room was extremely spacious, and the bathroom had a luxurious feel since it was covered in marble. We had access to the platinum lounge/club level in which they provide various snacks/drinks throughout the day. There is a Starbucks downstairs, and a beautiful set up of the piano on the water. I just loved the feel of this hotel, it was romantic and comforting. Would stay here again!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ushna k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malaysia
Level Contributor
120 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
Reviewed 30 May 2014

Location is very central, easy walk to many DC landmarks. The rooms are clean and spacious, wifi is free in the lobby but chargeable in the room. The hotel serves a very good buffet breakfast with excellent service by the staff. A very enjoyable stay.

Stayed May 2014, travelled as a couple
Helpful?
2 Thank davidkwchong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 29 May 2014

Stayed here for a long weekend from May 9-12th. The hotel was very nice, clean and modern rooms, friendly staff and the location in the Penn Quarter is great!
The hotel has a direct link to the metro station and there are many good restaurants within a couple of blocks (we loved Asian Spice and Rosa Mexicana). The National Mall is about a 10 min walk and there are several bike rental stands in close proximity that make it easy to get around ($7/day).

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rhonda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYC
Level Contributor
86 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 29 May 2014

The hotel is fairly large; the rooms are nice size, but no views. The staff were all friendly and helpful. The hotel elevators are a bit slow and crowded. The restaurants are all crowded. If you are there for a convention it's a good choice.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NYCTravelPal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 29 May 2014 via mobile

Stayed the night this past April to meet up with an old friend in the city. The Metro stops right inside the hotel which is always a plus! The rooms were comfortable, modern, and spacious and we had a nice view of the neighborhood. The staff went above and beyond to make sure our stay was nothing but perfect. Will definitely be staying here every time I travel to DC!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JerseyRonnay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Washington, responded to this review, 5 June 2014
Thank you for expressing your positive feedbacks regarding your recent stay at the Grand Hyatt Washington, DC. It is always nice to hear that you enjoyed your stay and you will definitely stay again with us for its great location, comfy and clean rooms as well as the staff who went above and beyond to make sure that your stay was nothing but perfect. Your kind comments were forwarded to the Executive management team at the hotel and we are looking forward to welcoming you again in the near future in DC.

Johny E.-A Guest Relations Associate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Washington

Property: Grand Hyatt Washington
Address: 1000 H St. NW, Washington DC, DC 20001-4520
Phone Number:
Region: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Green Hotel in Washington DC
#33 Luxury Hotel in Washington DC
#51 Family Hotel in Washington DC
#52 Romantic Hotel in Washington DC
#80 Business Hotel in Washington DC
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Hyatt Washington 4*
Number of rooms: 897
Official Description (provided by the hotel):
Centrally located in downtown City Center- with convenient in-lobby Metro Center access - this Washington DC hotel is an ideal spot to explore the Nation's Capitol. Enjoy stylish guestrooms with plush Grand Beds™, indulgent amenities and multiple dining venues. Utilize our full-service business center and 32 outstanding meeting rooms - just steps from Washington Convention Center. Escape to extraordinary elegance at Grand Hyatt Washington. ... more   less 
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Also Known As:
Grand Hyatt Washington Hotel Washington Dc
Grand Hyatt Washington Dc
Hyatt Washington Dc
Washington Dc Hyatt

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