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“Great Location and Friendly Staff”

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Washington Marriott at Metro Center
Ranked #48 of 140 Hotels in Washington DC
Certificate of Excellence
GreenLeadersGold level
Forest Hills, NY
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great Location and Friendly Staff”
Reviewed 16 August 2014

From the moment we stepped out of the car we felt welcomed at the Washington Marriott Metro Center. The woman at the front desk upgraded our room to two beds (without us asking) as we were traveling with two small children. The room (508) was fine and the hotel itself was clean. The location was great and we were near all the sights. My sister recommended this hotel and I was glad we stayed. This will be our go to hotel when we go back to DC (we are already planning another trip). Every staff member we encountered was very friendly. On our way out, staff were high fiving our kids and it made them feel special.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Sean L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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939 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (149)
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English first
Shawnee, Kansas
Level Contributor
73 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 10 August 2014

We stayed from August 1-5 and were pleased with the hotel. It is right off of the Metro City Center stop, so it was very convenient. I found the hotel to be clean and comfortable. There was a safe and a refrigerator in the room. The first room we had smelled a little musty but we were moved to another room quickly. There are many restaurants and shopping close by (Macy's and H&M). It was an easy walk to get to the White House, the Capitol, the Washington Monument and other sites on the Mall. I liked that there was a Starbucks in the lobby for my early morning chai fix. There are several other coffee/breakfast places very close by (Cosi, Sip of Seattle). We enjoyed the hotel restaurant, where we had drinks, dessert, or a light meal every day of our visit.

  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Dena M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay-AGM, Manager at Washington Marriott at Metro Center, responded to this review, 11 August 2014
Thank you for posting your review on TripAdvisor. I'm glad to hear that you enjoyed the amenities and excellent location that we have to offer in Washington. We'll look forward to seeing you again soon.

Regards,
Jay L
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Honolulu, Hawaii
Level Contributor
41 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 10 August 2014

Located half block from Metro center. Business center located in lobby. Request a refrig upon check if you want one at no charge. There is not one In the room. Room is basic and comfortable. It is in downtown so there will be some noise. Would stay again

  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mn2468
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 9 August 2014

We stayed here in January 2014. Our corner room was huge, clean and comfortable. The subway is just outside the hotel, and easy to walk to the White House, Smithsonian museums & other monuments. Ronald Reagan airport is around $20 by cab, we got the train to West Falls metro and a bus from there as the traffic was bad for a morning flight.
Be sure to check out the Old Ebbit Grill (3 blocks from the hotel) for great food and service.
We'd definitely stay here again

  • Stayed January 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay-AGM, Manager at Washington Marriott at Metro Center, responded to this review, 11 August 2014
Mike S -

Thank you for sharing your thoughts about the Metro Center Marriott on TripAdvisor. Our location is one of our greatest assets and it sounds like you enjoyed being in the thick of what DC has to offer! We'll see you next time.

Regards,
Jay L
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fresno, California
1 review
Reviewed 8 August 2014

Excellent Stay!! Room was big and VERY VERY clean!! Subway right out the door & takes u right to monuments, museums, Arlington, Pentagon, Amtrak & Airport. What more could you ask for. Blocks from Ford's Theatre where Lincoln was shot TAKE THE TOUR. Eat at Lincoln waffle house next to it, Fast & YUMMY!! Definitely reccomend to anyone visiting DC. You will not be dissapointed. We traveled from California and loved our stay on the East Coast.

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Lucia N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jay-AGM, Manager at Washington Marriott at Metro Center, responded to this review, 11 August 2014
Lucia N --

Thank you for taking the time to share your review of the Washington Marriott @ Metro Center on TripAdvisor. I'm so happy to read that you enjoyed our location in the heart of DC! We'll look forward to seeing you on your next visit.

Regards,
Jay L
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 7 August 2014

We did a family trip to Washington DC with 2 young girls - 8 and 11. This hotel was perfect for us. Great location. We were blocks away from the Mall, Whit House and the metro station was right out side. The hotel was clean and beds were comfortable. Staff were very friendly and accommodating. We were on the 4th floor and traffic noise was not bad at all. My only complaint would be I kept hearing a rattling noise in the wall - would come and go. They were willing to change my room, but it wasn't bad enough to change. I would recommend this hotel and I would stay again.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank Scott G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 7 August 2014

We travelled with our teenage son and had a room with King bed and sofa bed on the 10th floor. Very quiet, room was a decent size. The bed was amazing! I usually find hotel beds too hard, this one was perfect. Bathroom has a full size vanity which is a bonus with 3 travellers and all our belongings. Front desk staff, bellboys were all very accommodating at check-in and storing our luggage after check-out until our airport departure. Requested a fridge, which was delivered promptly. Maid service always left lots of towels which was great as it was very warm so we all needed an extra shower after touring all day. Very close to subway. Starbucks in lobby. Downsides would be service in restaurant in lobby was very poor, few other restaurant choices nearby. The Marriott Residence Inn seems to be in a location with many more restaurants outside the door and it is only about 4 or 5 blocks away. Also, the washrooms in the lobby are by Starbucks and you need a secret code (that changes at least once a day) to get in - it it quite bizarre. We asked where the washrooms were and were told where they were but not provided with the code - which left us locked out. Ended up having to go back up to our room. Another staff member we encountered in the elevator filled us in on the secret code. Hint: If you think you may need the secret code, ask for it the first time you encounter a staff member each day so you have it when needed. Also, in this day and age, I expect free WiFi in the room

  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Celeanor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Washington Marriott at Metro Center

Property: Washington Marriott at Metro Center
Address: 775 12th St NW, Washington DC, DC 20005-3901
Region: United States > District of Columbia > Washington DC
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Green Hotel in Washington DC
#34 Family Hotel in Washington DC
#42 Romantic Hotel in Washington DC
#53 Business Hotel in Washington DC
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Washington Marriott at Metro Center 3.5*
Number of rooms: 459
Official Description (provided by the hotel):
Washington Marriott at Metro Center features convenient access to the best of Washington, DC area attractions, shopping and dining. Our premier location near the DC metro system provides guests easy access to the National Mall, Smithsonian Institution, CityCenterDC, Spy Museum and the National Portrait Gallery. Located within blocks of the Verizon Center and Walter E. Washington Convention Center, this Washington, DC hotel offers stylish surroundings for guests attending conferences, sporting events or concerts. Our hotel's location, engaging environment and dining options, including a Starbucks Cafe, make us a great choice for business and leisure travelers. Meeting planners can explore the possibilities with over 14,000 sq. Ft. Of event space and 15 breakout rooms, perfect for hosting a variety of gatherings and events. With easy access to the region's major airports, Union Station and the Convention Center, Washington Marriott at Metro Center is a top choice for travelers to DC. ... more   less 
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Also Known As:
Washington Marriott At Metro Hotel Washington Dc
Marriott Washington Dc
Washington Dc Marriott
Marriott Metro Center

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