I've resorted to posting my review here as it seems that the hotel monitors this rather than their emails. We stayed at this hotel for 7 nights in late Jan and early Feb and I was very disappointed. We arrived to check in at 2.30 and were told the room was not yet ready. After many various excuses we were finally given 'one of the best rooms' at almost 7.30. You can imagine our delight at discovering that we overlooked the train line and also the builders skip. The train was annoying but it's one of those things. The skip however was emptied around 4.30am every morning! Gotta love that. The phone in our room didn't work and 48 hours after notifying reception we still didn't have it fixed. I've been home just over 2 weeks and have had no response to the feedback card I left in the room or the email I sent the hotel.
I definitely would not recommend this place. A disappointing reflection on this hotel.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Washington-Capitol. We offer the ideal location for business and leisure travelers coming to Washington, DC. We are conveniently located one block fromSmithsonian s National Air & Space Museum. Walk to major Washington area attractions including the United States Capitol Building, Smithsonian Museums, White House, Washington Monument, World War II Memorial and the Holocaust Museum. This Washington, DC hotel is within reach of DoEd, DOE, DHHS, FAA, FEMA, HUD, NASA, USDA, and USITC. Stay connected with our complimentary high-speed Internet access in all guest rooms and 24-hour business center. Maintain your exercise regimen in our 24-hour, state-of-the-art aerobic fitness center. All hotel rooms are equipped with refrigerators. Our superb location, friendly and experienced staff, makes the Holiday Inn Washington - Capitol the best choice for business and leisure travelers alike. Enjoy a hearty breakfast at our new Capitol Bistro, where Kids Eat Free, grab a quick meal at the Shuttle Deli Express, or coffee from our full service Starbucks. Unwind in the modern, comfortable surroundings of the 21st Amendment Bar & Grill or take a relaxing swim in our seasonal rooftop pool overlooking the US Capitol. Make the Holiday Inn Washington-Capitol your first hotel choice when traveling to Washington, DC! ... more less
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- Also Known As:
- Holiday Inn Washington - Capitol Hotel Washington Dc
- Holiday Inn Washington Dc
- Washington Dc Holiday Inn
- Holiday Inn Capitol