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“Holiday Inn 550 C st Washington DC”

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Holiday Inn Washington - Capitol
Ranked #82 of 140 Hotels in Washington DC
Certificate of Excellence
Duncans, Jamaica
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Holiday Inn 550 C st Washington DC”
4 of 5 bubbles Reviewed 7 August 2014

Great Location for family holiday to visit Washington Mall related tourist attractions.
Roof top pool is much appreciated if a bit small
Close to Lenfant Plaza Metro.
Good catering
Lemon water in the looby is a welcoming touch
Roos are very comfortable

Room Tip: Higher is better, but all rooms are probably good
See more room tips
  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank 151dominicanedmonton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SASwain, General Manager at Holiday Inn Washington - Capitol, responded to this review, 29 August 2014
Thank you for reviewing our hotel. We appreciate it and your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,409 reviews from our community

Traveller rating
    688
    1,119
    408
    127
    67
See reviews for
1,001
482
127
400
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (542)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Baltimore, Maryland
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed 7 August 2014

Pros-
Kids under 12 eat free
Small rooftop pool
Inexpensive
A couple of blocks from Smithsonian musuems

Cons:
A train runs next to it
Electrical room nearby very noisy

Tips:
Request a room away from the train tracks

We did a last minute trip to DC and booked this for its proximity to the Smithsonian. Perfect walk for my 10, 8 and 6 year olds. The major negative was the air conditioner had to stay cranked down to 66 degrees to drown out the noise of the honking trains all night. The nearby electrical room was equally noisy. Do not stay in room 677 or any room that faces the train tracks if staying here. Staff was reasonably pleasant and restaurant, though nothing great, was convenient and kid friendly.

Room Tip: Stay away from rooms facing the train tracks and those near electrical rooms
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  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank a1015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Washington - Capitol, responded to this review, 23 August 2014
Dear a1015,

Thank you for your feedback and for choosing our hotel. Please accept my sincerest apologies you have had with the noise. Your comments are being shared with the hotel management and appropriate action will be taken. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Karen G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fredericksburg, Virginia
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 6 August 2014

Our room view was back of the alley so we had to keep our curtains closed otherwise people walking by could look into our room. The drink vending machines on the floor we out of order so when I tried calling downstairs no one ever picked up. There was no book with the amenities in the room. I was not recognized at a IHG member.

Room Tip: make sure your room is above the 2nd floor
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  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Jane R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Washington - Capitol, responded to this review, 21 August 2014
Dear Jane R,

Thank you for staying with us and taking the time to express your thoughts and concerns. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. Please accept my sincere apology for the inconvenience the location of the room assigned to you may have caused and are pleased to know that you found our bed comfortable. Thank you for bringing this into our attention as the feedback we receive from our guests like you, enables us to target problem areas and take the necessary actions to improve our guest services.

Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pretoria
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 6 August 2014

We only used the hotel to sleep in & the hotel was exactly that. We were about 2 x blocks away from the Smithsonian Institute & fo that you needed 2 x days minimum. We mainly used the hop-on hop-off buses & the hotel is within close walking distance from the routes. Don't stay at this hotel if you are into nigh life, as it is pretty much dead around the hotel & you would have to do a bit of travelling if you want to experience that. Nice comfortable double beds & the hotel was actually good value for money.

Room Tip: Please make sure about the renovations & whether they are finished with it!
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  • Stayed December 2013, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Danie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Washington - Capitol, responded to this review, 21 August 2014
Dear Danie O,

Thank you for taking the time to post a review of our property. We are glad you enjoyed your stay with us. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible. Thank you for staying and we all hope to have an opportunity to serve you again on your next future visit.

Sincerely,

Anthony M
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Memphis, Arkansas
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 6 August 2014

Very close to capital, Smithsonian museums, and National mall.....Only compliant is oversize parking. It is in an odd location. The attendant that day was rude and seemed bothered to direct me and my expedition to the correct area. Hotel was lovely and loved location. Rooms are ok, but worth value for location.

  • Stayed September 2013, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Stacie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SASwain, General Manager at Holiday Inn Washington - Capitol, responded to this review, 29 August 2014
Thank you for staying with us and for your comments. I'm sorry you had issues with oversize parking and the attendant. The garage is operated by another company and the attendant to the garage is a government security guard. The good news is that the garage and over size parking is very safe and secure. It appears that they were not customer service minded. I'm sorry about that.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kansas City, Missouri
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 6 August 2014

Spent 6 nights at this hotel for our summer vacation. Asked for a room up high and they put us on the top floor facing the patio. The hotel is a block and half from the Air and Space Museum, and 3-4 blocks from the Capital. We had two rooms and both were spotless and well maintained. Housekeeping was on the ball and very friendly. The people at the front desk were knowledgeable and helpful when we asked about restaurants. Used the in-room wifi daily with no problem. The pool on the roof was refreshing and some of our party enjoyed it daily. Will definitely stay here again. Never heard the train or saw it for that matter, but noticed there are tracks a block or so away on the back side of the hotel. The restaurant with the breakfast buffet is not up to par. Expensive for the fare offered.

Room Tip: Ask for patio facing room.
See more room tips
  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Lesley_Halsey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SASwain, General Manager at Holiday Inn Washington - Capitol, responded to this review, 29 August 2014
We really appreciate you staying at our hotel and for such a long period of time. Thank you for sharing your experience with others. I hope you will visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oakville, Canada
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 6 August 2014

My family (husband, two children and myself) stayed here in late July for one night. We were sorry to have to leave!! The room was very clean and the location couldn't be better!! Hotels, we found, are quite expensive in the Washington, D.C. especially for Canadians that have to add on the difference in the exchange. However, although we paid almost 200 dollars for one night with taxes, we were pleasantly surprised at how convenient this location was--within walking distance to Capitol Hill, excellent for younger children, safe area, many restaurants nearby (the dinner and breakfast buffet in the hotel itself were extremely good for the price--lots of menu options and great, friendly service), Smithsonian just in front of the hotel as well as one block away--the museums are all within walking range. No taxi rides or buses required except to get to White House, perhaps, unless you enjoy a much longer walk. Driving in the city isn't bad and there is lots of parking, even in the summer.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Anna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SASwain, General Manager at Holiday Inn Washington - Capitol, responded to this review, 29 August 2014
We always are excited to welcome our Canadian neighbors. Thank you and your family for staying at our hotel. We appreciate it and for your great review of our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Washington - Capitol

Property: Holiday Inn Washington - Capitol
Address: 550 C St. SW, Washington DC, DC 20024-2572
Phone Number:
Region: United States > District of Columbia > Washington DC
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#66 Romantic Hotel in Washington DC
#67 Family Hotel in Washington DC
#74 Business Hotel in Washington DC
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Washington - Capitol 3*
Number of rooms: 529
Official Description (provided by the hotel):
Welcome to the Holiday Inn Washington-Capitol. We offer the ideal location for business and leisure travelers coming to Washington, DC. We are conveniently located one block fromSmithsonian s National Air & Space Museum. Walk to major Washington area attractions including the United States Capitol Building, Smithsonian Museums, White House, Washington Monument, World War II Memorial and the Holocaust Museum. This Washington, DC hotel is within reach of DoEd, DOE, DHHS, FAA, FEMA, HUD, NASA, USDA, and USITC. Stay connected with our complimentary high-speed Internet access in all guest rooms and 24-hour business center. Maintain your exercise regimen in our 24-hour, state-of-the-art aerobic fitness center. All hotel rooms are equipped with refrigerators. Our superb location, friendly and experienced staff, makes the Holiday Inn Washington - Capitol the best choice for business and leisure travelers alike. Enjoy a hearty breakfast at our new Capitol Bistro, where Kids Eat Free, grab a quick meal at the Shuttle Deli Express, or coffee from our full service Starbucks. Unwind in the modern, comfortable surroundings of the 21st Amendment Bar & Grill or take a relaxing swim in our seasonal rooftop pool overlooking the US Capitol. Make the Holiday Inn Washington-Capitol your first hotel choice when traveling to Washington, DC! ... more   less 
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Also Known As:
Holiday Inn Washington - Capitol Hotel Washington Dc
Holiday Inn Washington Dc
Washington Dc Holiday Inn
Holiday Inn Capitol

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