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“Very pleased with this hotel”

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JW Marriott Washington, DC
Ranked #66 of 141 Hotels in Washington DC
Certificate of Excellence
GreenLeadersSilver level
Wilmington, DE
Level 6 Contributor
262 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Very pleased with this hotel”
Reviewed 19 November 2013

This was my first visit to this hotel. I was pleasantly greeted upon arrival and the front desk was helpful with my check in. I didn't get the king bed requested but they did appear to be heavily booked. The room was fairly standard. I noticed some scuffs and scratches on the furniture which could be touched up and the ironing board could use a thicker cover. Also, the TV cable would occassionly change stations without my assistance. On the positive side, the towels were nice and thick, the bath products were high end, and the health club had plenty of machines and in good shape. There's also a Starbucks in the building which is convenient. I did wait a couple minutes to check out due to their only being one front desk person on duty at 7:45 am. I would certainly stay here again.

Room Tip: Half of the rooms face the interior so they don't have a view.
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  • Stayed November 2013, travelled on business
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Helpful?
Thank Woodstock1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (693)
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Zurich, Switzerland
Level 6 Contributor
100 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 19 November 2013

The location is just perfect for sightseeing and business. All the Museums and important services are just in walking distances. The rooms are nice and spacious - ours with a spectacular view over the Mall. The services are friendly - especially their advices about restaurants etc., too. Thanks.

  • Stayed August 2013, travelled as a couple
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Helpful?
1 Thank Raeber-Mendez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huntingdon, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 November 2013

All the employees at this hotel were so thoughtful and polite. They definately made my Sons birthday something for him to remember!! A special thanks to Officer Munday who gave him a birthday gift, card and free breakfast for all of us!!

  • Stayed November 2013, travelled with family
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Helpful?
Thank julz32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYC
Level 6 Contributor
239 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 264 helpful votes
Reviewed 15 November 2013

The hotel is clean and it is centrally located. It is a very large hotel and not very warm or personal. My room faced another building and there was no light in the room which I found a bit depressing. Marriott uses Aromatherapy bath products which is really nice. The service could be tweaked but they did quickly rectify the issues.

Room Tip: Request a room with light.
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  • Stayed November 2013, travelled on business
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Helpful?
Thank Intrepidtraveler53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashland, MA
Level 5 Contributor
53 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 13 November 2013

Nice hotel, clean rooms, good service. Overall a good place to stay. Breakfast at the hotel restaurant was also very good. I was with a conference group and asked if I could get that rate and the front desk was very accomodating since I was a rewards member.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RST1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon, United States
Level 5 Contributor
77 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 10 November 2013

I stayed at the JW for a three day conference and was amazed by the incredible service of the staff. When I walked in I was greeted by at least three staff members even before checking in. All of my time was spent in the hotel because of the conference and I didn't mind at all. The food was excellent and the rooms were very nice.

My only slight complaint is I put the "do not disturb" sign on my door and they called on the phone when I was napping.

  • Stayed November 2013, travelled on business
    • Value
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Helpful?
Thank Melody B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level 6 Contributor
88 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 9 November 2013

From the minute my cab arrived at this hotel, I was given exceptional service. My stay was only two days, but I felt at home and very welcome. The staff are all great. It's so enjoyable to be in a hotel where everyone seems happy with their job. I will definitely stay there again. The hotel is convenient to Union Station, the Mall and all the sites. Rooms are very comfortable and clean. Restaurant downstairs great, I ate there twice.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janice O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanielMcKeon, Manager at JW Marriott Washington, DC, responded to this review, 11 November 2013
I'm so glad you enjoyed your stay with us here at the JW Marriott Washington! We look forward to hosting you again soon.

All the best,
'
Dan McKeon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about JW Marriott Washington, DC

Property: JW Marriott Washington, DC
Address: 1331 Pennsylvania Avenue NW, Washington DC, DC 20004-1710
Region: United States > District of Columbia > Washington DC
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Green Hotel in Washington DC
#31 Luxury Hotel in Washington DC
#60 Romantic Hotel in Washington DC
#63 Family Hotel in Washington DC
#63 Business Hotel in Washington DC
Price Range (Based on Average Rates): ££
Hotel Class:4 star — JW Marriott Washington, DC 4*
Number of rooms: 777
Official Description (provided by the hotel):
Refined elegance and understated luxury welcome you at the JW Marriott Washington, DC. Our hotel benefits from a perfect location in the heart of downtown Washington, DC, near world-famous landmarks including the White House and the National Theatre. Every one of our 772 rooms and suites offer flat-screen televisions, luxury bedding, and Marriott's signature Plug-In technology panels. Additional hotel amenities include a modern fitness center and an indoor pool and whirlpool. Stop by our award-winning hotel restaurant, Avenue Grill, or order room service any time of the day or night. If you're in Washington, DC for work, you can take advantage of our full-service business center and our 29 versatile and sophisticated meeting room venues. Be sure to take time to explore the city, however; our hotel is just a block from the Metro, and within walking distance of many of downtown Washington, DC's best-known attractions. We invite you to experience the charm and quiet luxury of JW Marriott Washington, DC. ... more   less 
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Also Known As:
Jw Marriott Washington Dc Hotel Washington Dc
Marriott Washington Dc
Washington Dc Marriott

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