My husband and I arrived DC Oct 1 to participate in a Viet Nam Navy reunion. We wanted to stay at the Army Navy Hotel but they were booked so we chose this hotel due to proximity of the other. When we arrived Lombardy we asked to cancel our reservation so we could stay with our group at the Army Navy Hotel which all of a sudden had a room. The girl at the Hotel Lombardy desk said she'd gladly let me cancel but because I'd booked thru Expedia, I had to call Expedia, which I did. Expedia was willing to cancel the reservation with Lombardy's approval. In the meantime, with Washington DC being shut down (my husband and his group ---all Viet Nam vets had purposely chosen DC to explore and enjoy military history) the rest of the group didn't come in because the scheduled events now had no availability due to the shut down. I asked to see the Hotel Lombardy manager and asked please to cancel the reservation due to the shut down of events so we could go home and he wanted an itinerary of our planned events so he could check and make sure what I was saying was true. My husband is a Viet Nam VET, DC is a total non-functioning city and nightmare now and I have to PROVE we had plans to go to the the Smithsonian? I was appalled and will most certainly go to the CEO of the Lombardy. Regardless, with a government shut-down they were not willing to make exceptions to their polices. We were forced to stay one night and could cancel the second because we were within the "required" 24 hr limit. Another note: the rooms were OLD and small. Couldn't open the drapes because the offices next door could see in. No make up mirror. The a/c so loud we couldn't sleep but it was too warm to turn it off. One bath towel each. Bottom line - go somewhere else- there are too many other places that WANT rather than DEMAND your business, Shame on You Hotel Lombardy.
- Official Description (provided by the hotel):
- Situated in the heart of DC's Business District, Hotel Lombardy offers a classic European-style experience for discerning business and vacation travelers. A blend of historic charm and contemporary urban sophistication, our downtown boutique hotel offers elegant accommodations and exceptional hospitality just steps away from Washington, DC attractions, government buildings, and corporate destinations. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Priceline, Booking.com, Ebookers, Traveltool, S.L.U. and getaroom.com so you can book your Hotel Lombardy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Lombardy Hotel Washington Dc
- Lombardy Washington Dc