The Hotel is located near Capital Hill and many Museums. Beautifully decorated but bit pricey where food is concerned. Don`t have to eat there as Union Station is only 10min walk away. What I really loved was the SERVICE by the people who worked there. They really take care of you. Let me tell you what happened. My husband parked the car somewhere on the street and when he went to look for it he could not remember where he parked it. My insulin was left in the car and I desperately needed it. My husband walked for hours and hours. Then BESRAT who works at the Valley Parking saw my anxiety and told me not to worry. He remembers my husband going along a certain street and shouldn``t be long before he finds it. Well soon turned into hours and hours. He tried to calm me down and said don't worry no one is going to break in. I was in panic mode and Besrat could see this. He then spoke with his managers KIM and BRYCE who tried to assist. Well Bryce tried his magic as apparently you can locate a car by the meter number which my husband had. Still no luck.. Customer service tried to pin point the location but it may take another 24hrs. WHAT TO DO NOW. I went to my room and started to cry. Then I get a phone call. After BESRAT`s shift he went in his van on his own time and did a few rounds to try and locate the car. He knew what it looked like and that it had Canadian Liceance plates. He almost gave up when I don`t know what made him go a certain direction and he found our mini van. OH MY GOD. Can you believe this!. The man tried to help us during his shift and when the car still could not be found he went after his shift and out of his to to help us. Let me tell you there are not many people like that out there any more. I mean the Hotel could have ignored me and said there`s nothing they can do They were really busy but still managed to squeeze me in. I must say if people get rated and raises for this then I would give them 6 stars with an increase in pay and bonous. Would I recommend this to family or friends. Absolutly!
- Official Description (provided by the hotel):
- Situated in the heart of DC's Business District, Hotel Lombardy offers a classic European-style experience for discerning business and vacation travelers. A blend of historic charm and contemporary urban sophistication, our downtown boutique hotel offers elegant accommodations and exceptional hospitality just steps away from Washington, DC attractions, government buildings, and corporate destinations. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Odigeo, Agoda, Ebookers and HotelsClick so you can book your Hotel Lombardy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Lombardy Hotel Washington Dc
- Lombardy Washington Dc