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“Outdated but nice staff.” 3 of 5 bubbles
Review of Omni Shoreham Hotel

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Omni Shoreham Hotel
Ranked #62 of 140 Hotels in Washington DC
Linden, United States
1 review
“Outdated but nice staff.”
3 of 5 bubbles Reviewed 17 January 2014

This hotel is very outdated. The value relative to the nightly cost is not very good. The cost of keeping outdated windows and doors is cold drafty rooms and loud cooridors. If you are attending the hotel for a large conference prepare for slow elevators. Food offered is overpriced! The upside is the professional, courteous staff.

  • Stayed January 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tkermabon, Manager at Omni Shoreham Hotel, responded to this review, 20 January 2014
Dear "John L,"

Thank you very much for taking the time to share your thoughts about your experience after your recent stay at the Omni Shoreham Hotel. I am disappointed to learn you did not feel you received the type of value overall you were anticipating, and that concerns related to slow elevators, decor, restaurant pricing, cold drafts and noise from outside your guest room negatively impacted your stay. I can certainly empathize with why these issues would lead you to scoring our performance as you did and would like to apologize for them on behalf of all of our team. I am eager to have the issues you noted corrected; if you would be kind enough to contact me with room number information, I can ensure that gets accomplished.

I was happy the associates you encountered stood out as having been professional and helpful, as is our goal. We would be pleased if we had another opportunity to demonstrate our commitment to an exceptional hotel experience and it would be my pleasure to personally assist with any future bookings to ensure that was the case.

Thank you for your time and for choosing the Omni Shoreham Hotel.

Best regards,

Tom Kermabon
Hotel Manager
Omni Shoreham Hotel
(202) 756-5102
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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6,122 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (726)
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English first
Washington DC, United States
1 review
5 of 5 bubbles Reviewed 17 January 2014

Overall I rated the stay as very satisfied. I only had one negative and that was the room configuration of the entrance from the bedroom area to the bathroom. it was very narrow. Friendly staff. Amenities are great for select program, which is free. like free show shine, pressing of clothes, water in the room etc..

  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank William B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Orleans, United States
1 review
5 of 5 bubbles Reviewed 17 January 2014

Stayed here for a convention for five nights. Staff was very friendly, rooms clean and comfortable. Great location near Metro Red line, lots of great restaurants within two blocks. This would be a great location for a family trip also. Close to zoo, convenient access to all attractions.

  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Steven S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stevensville, United States
1 review
4 of 5 bubbles Reviewed 17 January 2014

My wife and I recently stayed at the Omni Shoreham Hotel in Washington, DC for four nights while I attended a business conference at the hotel. It had been many years since I had stayed there. Overall it was a very good experience. The hotel is old, but generally well kept. The meeting rooms and public facilities are spread over several levels and although the hotel is probably ADA compliant there are frequent short stair climbs or elevator rides required to navigate. Quaint, but inconvenient. Staff throughout was friendly and helpful. The main restaurant, Robert's, was quite good and the staff coped well with the rush of people who came as conference sessions ended. We eat three breakfasts, a one lunch and one dinner there. Our room was fine except the sheets did not fit the bed well. We enjoyed the complementary coffee and orange juice sent to the room each morning. Nice touch! We did have two maintenance issues in the bathroom. Both were efficiently taken care of with one visit from the hotel maintenance staff. Valet parking was efficient, but expensive at $41 per night. The hotel is convenient to Washington Metro's Woodley Park station. There are several restaurants, a drug store and other convenience shops nearby. Overall we had a very good experience at the Omni Shoreham and look forward to another visit.

  • Stayed January 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln, United States
1 review
5 of 5 bubbles Reviewed 17 January 2014

As a Select Guest member (free!), I received a lot of extra amenities (Pilates fitness bag, complimentary beverage) that made my stay wonderful. The front desk staff was extremely helpful and kind. Thank you!

  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Jennifer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington, DC, United States
1 review
5 of 5 bubbles Reviewed 17 January 2014

The Omni Shoreham still has a lobby, and there's no waterfall. Beautiful, too, quiet and calm. The location is terrific, a short walk from the Woodley Park/Zoo stop on the Washington Metro. For this meeting, I had a choice of the Marriott across the street or the Omni, and I always choose the Omni Shoreham.

  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Thomas R E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 16 January 2014

Join the loyalty program. You get free fresh brewed coffee delivered to your room each morning, plus the internet is free.

They remember my profile from one year to the next and I really appreciate that I don't have to remind them of things that are important to me (like getting a room with a strong wireless signal).

The staff is friendly and competent. This is a full service hotel--I particularly like Robert's restaurant.

It is about 1/4 mile to the nearest Metro station (Woodley Park/Zoo). It is about a 20 minute walk to Dupont Circle.

Room Tip: I had room 696 this last trip. It was at the end of a long hallway, but VERY quiet and spacious.
See more room tips
  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BScopatz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tkermabon, Manager at Omni Shoreham Hotel, responded to this review, 17 January 2014
Dear BScopatz,

Thank you very much for your kind TripAdvisor review after your recent stay. We were thrilled to learn you enjoyed your visit and appreciated our efforts to attend to every detail of your experience.

We look forward to the opportunity to welcome you back to the nation's captial and continue to meet your expectations.

Best regards,

Tom Kermabon
Hotel Manager
Omni Shoreham Hotel
(202) 756-5102
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Omni Shoreham Hotel

Property: Omni Shoreham Hotel
Address: 2500 Calvert Street NW, Washington DC, DC 20008-2649
Phone Number:
Region: United States > District of Columbia > Washington DC > Upper Northwest , Woodley Park / Zoo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotel in Washington DC
#20 Business Hotel in Washington DC
#21 Romantic Hotel in Washington DC
#30 Luxury Hotel in Washington DC
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Omni Shoreham Hotel 4*
Number of rooms: 836
Official Description (provided by the hotel):
Come home to the Omni Shoreham Hotel, a true Washington landmark. Located in one of the most sought after DC neighborhoods, this luxury property fuses modern comforts with distinguished service. This urban oasis is located on 11 plush acres just steps from the metro and the National Zoo. Sip a cocktail in the Marquee Bar or, during the warmer months, guests can lounge poolside at one of the "South's Best Pools" as rated by Southern Living Magazine. ... more   less 
Reservation Options:
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Also Known As:
Omni Hotel Washington Dc
Omni Washington Dc
Omni Shoreham Hotel Washington Dc
Washington Dc Omni

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