My wife and I booked here for 7 nights. Since I am severely handicapped, I requested a handicapped room. When we checked in, we were shown to a spacious room and assured it was a handicapped room. The hotel apparently considers a large room with a roll-in shower as a handicapped room. The room had a STANDARD HEIGHT toilet with NO GRAB BARS anywhere in the room except in the shower 5 feet away. Each time I used the facilities, I had to call the front desk to send someone from security to help me get back into my wheelchair. We asked to be changed to a real handicapped room and was told they would see what they could do. But NOTHING was done. We checked out after 2 days and went home. Hotel would NOT refund a pro-rata portion of our prepaid fees.
- Official Description (provided by the hotel):
- Come home to the Omni Shoreham Hotel, a true Washington landmark. Located in one of the most sought after DC neighborhoods, this luxury property fuses modern comforts with distinguished service. This urban oasis is located on 11 plush acres just steps from the metro and the National Zoo. Sip a cocktail in the Marquee Bar or, during the warmer months, guests can lounge poolside at one of the "South's Best Pools" as rated by Southern Living Magazine. ... more less
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- Also Known As:
- Omni Hotel Washington Dc
- Omni Washington Dc
- Omni Shoreham Hotel Washington Dc
- Washington Dc Omni