I stayed at the Rouge while I was in DC on business. I happened to arrive during the governors' meeting with the White House, so my usual places were booked. I like smaller, boutique hotels, so I thought I'd give this one a shot. I was fairly unhappy with the service. For starters - while this may seem insignificant to come -- there was no coffee in the room. I've been in the backwater of Cambodia at a tiny hotel and they have Nescafe and hot water. When I inquired at the desk (at 3AM thanks to jet lag courtesy of my 26 hour flight from Asia), I was told "there is complimentary coffee in the lobby from 5AM to 11AM". That doesn't help me very much at 3AM when I'm jet lagged, does it? Furthermore, I don't always WANT to stumble down to the lobby in my PJs when I'm up at 5AM getting ready for the office.
Their room service menu was disappointing. Not a SINGLE item that could even be modified for a vegan. I try to stay flexible, but it was a bit absurd in Washington, DC.
Finally, the door to my room just refused to latch. I didn't realize this until the 3rd day when it just magically opened when I stumbled into it while trying to get the key card in. I asked to have someone come fix it because the room couldn't be secured, I nearly missed a meeting waiting for the engineer. Then it was still unable to latch.
On my first two days, no hot water. I think they thought I was crazy, but sincerely, it didn't work.
On the up side, the beds were comfortable.
Frankly, there are a lot of hotels in DC. I'd skip this one and aim for one with better amenities and service.
- Official Description (provided by the hotel):
- On Washington DC's historic Embassy Row, Kimpton Rouge Hotel is a superb luxury boutique accommodation. This Kimpton Hotel is a playful and colorful urban retreat at the doorstep of the city's top cultural and historic attractions. Within blocks of Dupont Circle and near the White House, National Mall and countless museums and galleries, the alluring Kimpton Rouge Hotel entices with its rejuvenating décor, exceptional service, signature amenities and adjacent Bar Rouge lounge. ... more less
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- Also Known As:
- Kimpton Washington Dc