My spouse and I stayed ten nights at the Palomar, Wash. D.C., April 30 - May 10, 2011. Hospitality, friendliness and service were superior--could not have been better. Minor glitch at check-in, but quickly rectified by staff upgrading our room at no charge, including an extra fridge for our extras in the room. Staff at front desk, concierge, bar/restaurant, Bell & Valet were exemplary; polite, helpful & professional, but not stuffy.
Noticeable daily was the personal touch of staff calling us by our names--it was genuine and not forced, which tells me the desire to provide top-shelf service is comes from the top down (the only way that can happen is for management to treat the employees with respect & dignity; the ultimate beneficiaries were my wife and I. All the folks at the Palomar treated us so well, which made for the best vacation we've ever had. Our highest recommendation!
- Official Description (provided by the hotel):
- Timeless sophistication meets contemporary style at the Kimpton Hotel Palomar Washington DC. This luxury boutique hotel provides flawless service and exquisite amenities in engagingly innovative surroundings. Located within Washington's historic Dupont Circle, this Kimpton Hotel and its lively Urbana restaurant are a short walk to Georgetown and the city's largest concentration of private art galleries, museums, theaters, shops and restaurants. ... more less
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- Also Known As:
- Kimpton Washington Dc