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“Kudos to Staff”

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Kimpton Hotel Palomar Washington DC
Ranked #33 of 141 Hotels in Washington DC
GreenLeadersGold level
Chicago, Illinois
Level 6 Contributor
158 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Kudos to Staff”
Reviewed 23 August 2011

My family visited Washington DC last week and we stayed at the Palomar for two nights. We had a one bedroom suite which consisted of a bedroom with king bed and separate room with sofa bed. The suite worked quite well for the four of us, including an extra roll away bed which we requested. The room was comfortable and clean and had some nice touches. We were on the 2nd floor with a view of the back parking lot so that aspect of the stay that wasn't very special.

The location is good. It's a five block walk to the nearest Metro station which was no problem for us but something to be considered when booking. There are plenty of restaurants and small shops within the neighborhood. The hotel is situated nearby many of the foreign embassies. We didn't visit any of these but thought it was interesting, once we learned of their proximity. The location is not too far from Georgetown although frankly, that would be a very long walk, and it's quite a distance from DC attractions such as White House, Smithsonian, etc. But the Metro is an amazing transit system and once you find your way to the nearest station, you'll find that the city is wide open to you. And if you time it right, you'll return to the hotel just in time for a classy wine reception which is open to guests.

What was particularly nice about this place was its staff. The front desk personnel were all very friendly and personable and customer oriented. The valet, bell hops, and other members of the staff were all equally helpful. Waitstaff in the restaurant were also very welcoming. This type of service is what differentiates the Palomar from other hotels we've stayed at. The front lobby area is eye catching, the rooms were nice, and the location is good. But the extra touches really come from having a staff that will go the extra mile and the folks we encountered really seemed to "get it". We recommend this hotel.

  • Stayed August 2011, travelled with family
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Helpful?
Thank TallBlonde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Beverly MA
1 review
Reviewed 23 August 2011

We stayed here in August 2011 for our friends' wedding. My wife and I were traveling for the first time with our 19 month old son. Everyone at the hotel was very accomodating and extremely friendly. On short notice, they upgraded our room, so we would be better equipped to handle our son's napping and bedtime routines. A woman at the front desk even surprised our son one morning with a small stuffed animal - which he obviously loved. All of the concierges were extremely helpful with all of our questions - as this was our first trip to DC we had many questions. The doormen were incredibly helpful and friendly as well. It's a great place to stay and I highly recommend checking it out.

  • Stayed August 2011, travelled with family
    • Value
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Thank Matt C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan, Italy
Level 4 Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 23 August 2011

We spent only 1 night at Palomar , but we had the nicest impresion among more than 10 hotels visited during our vacation in the US: The front desk was extremely nice and helpful at the check-in. The ratio quality / price is extremely high, even more than standard upper level chains (Hilton, Marriott) at least for what we have seen in DC. Very good shower products in the bathroom, extremely comfortable bed. Also few "plus" contribute to the very good impression of this hotel: complimentary in-room wi-fi, complimentary coffee service in the lobby, funny robes, and very spacious rooms. Totally Approved.

  • Stayed August 2011, travelled as a couple
    • Value
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Helpful?
Thank ciba74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nerw Jersey
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 22 August 2011

This hotel just goes above and beyond. This was our second stay. This time we had our two dogs with us and it was such a pleasure to be able to stay in such a beautiful room with lots of space for my family of 4 and 2 dogs. The beds are comfortable and the perks of being a kimpton member are so nice. The staff is professional and friendly from house keeping, to valet, to front desk to the restaurant staff. I also am very impressed by the attention to detail the staff pays and accountablilty to comments (not that I have ever had a negative one). Just a pleasure, on the pricey side but they back up and make sure you get your money's worth. Will absolutely stay again and again.

  • Stayed July 2011, travelled with family
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Helpful?
Thank madonnas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milwaukee, Wisconsin
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 August 2011

We traveled over Memorial Day weekend. We stayed at the Palomar and enjoyed every second of our stay! The hotel catered to every and any need we had. This hotel is very hip and trendy with animal prints and faux furs thrown across the bed. It also had very soft bathrobes for each of us. The pool and workout center were great and not very crowded at all! Our favorite part of the hotel though was that it was located right in the heart of DuPont (perfect for walking, restaurants, and Sunday mimosa brunches). Overall, I'd highly recommend this hotel and hope that I'll be able to return!

Room Tip: Informed them that we were celebrating a special occassion and were upgraded to a room with a view a...
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  • Stayed May 2011, travelled as a couple
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Helpful?
Thank MRoses0310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
74 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 22 August 2011

The room was huge, the bed comfortable, the ambience modern, the location fantastic. The service wasn't as good as others have experienced. Staff were perfectly nice, but politely disinterested; and the pool not as nice as in the photos. But overall this was such a great find, and I'd definitely go back.

  • Stayed August 2011, travelled on business
    • Value
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Helpful?
1 Thank Mudpuppy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nantwich
Level 4 Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 21 August 2011

We stayed at the Palomar for 3 nights. The check in staff were very friendly and welcoming. The room was very clean and comfortable.

The room deal we had included breakfast and we were given vouchers to use every morning. On our first morning we went into the restaurant believing this to be the place to have our breakfast. We were shown to a table and then produced our vouchers. The young lady who had shown us to the table looked at the vouchers and said, "Oh you've got those!" She then proceeded to tell us we were in the wrong place and gave us directions to another room. This made both my husband and I feel rather uncomfortable. Once we found the correct room to get breakfast it was a room that was obviously used for meetings/conferences and it was a help yourself buffet. The breakfast was adequate but unfortunately we were not given the opportunity to supplement the buffet breakfast with cooked items at extra cost as other hotels do.

Overall a very pleasant hotel.

Room Tip: Join "Kimpton In Touch" It's free to join and gives you free wifi access.
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  • Stayed July 2011, travelled as a couple
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Helpful?
Thank KayandKen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kimpton Hotel Palomar Washington DC

Property: Kimpton Hotel Palomar Washington DC
Address: 2121 P Street NW, Washington DC, DC 20037-1010
Phone Number:
Region: United States > District of Columbia > Washington DC > Dupont Circle , Upper Northwest
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Washington DC
#12 Romantic Hotel in Washington DC
#15 Family Hotel in Washington DC
#20 Luxury Hotel in Washington DC
#30 Business Hotel in Washington DC
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Kimpton Hotel Palomar Washington DC 4.5*
Number of rooms: 335
Official Description (provided by the hotel):
Timeless sophistication meets contemporary style at the Kimpton Hotel Palomar Washington DC. This luxury boutique hotel provides flawless service and exquisite amenities in engagingly innovative surroundings. Located within Washington's historic Dupont Circle, this Kimpton Hotel and its lively Urbana restaurant are a short walk to Georgetown and the city's largest concentration of private art galleries, museums, theaters, shops and restaurants. ... more   less 
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Also Known As:
Kimpton Washington Dc

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