We chose the Palomar because of the great location and the fabulous things I always hear about Kimpton. In fact the hotel was booked when I first tried to reserve and we had reserved at the Sofitel but my persistence to stay found us a room last minute. We were excited by our motion spa room. Plenty spacious. An elliptical in a separate nook. Lots of room for our little guy to run around. And the location right of dupont can't be beat. But that's where the good stuff ends. The hotel was busy busy and pretty much full occupancy but neither the staff nor facilities could keep up with it. The elevators are a complete hassle. We found ourselves waiting up to 10 minutes for an elevator. And then one broke! So imagine that. The $1 breakfast upgrade is worth about $1. A bowl of fruit, yogurt, oatmeal and some pastries. $5 extra for eggs. The high chairs are broken. I had asked whether the hotel had cribs, we ended up with a pack n play. We got one bar of soap for our whole stay...apparently they didn't think to replenish toiletries. Our sheets were not changed during our three night stay. Thoroughly disappointing. Next time I will be sure to check the occupancy rates at a Kimpton before being so hot to stay. Clearly their service promise can't scale up.
- Official Description (provided by the hotel):
- Timeless sophistication meets contemporary style at the Kimpton Hotel Palomar Washington DC. This luxury boutique hotel provides flawless service and exquisite amenities in engagingly innovative surroundings. Located within Washington's historic Dupont Circle, this Kimpton Hotel and its lively Urbana restaurant are a short walk to Georgetown and the city's largest concentration of private art galleries, museums, theaters, shops and restaurants. ... more less
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- Also Known As:
- Kimpton Washington Dc