Pool area and pool staff is great, the concierge staff was excellent. The superior room we booked was a small room, packed with 2 small beds.
The Front desk took an extra VISA authorization of the value of USD 100, but this is not enough if you both plan to park in the garage and order something from the restaurant/ pool bar. When they tried to withdrawal USD130, the transaction got denied. They told me my credit card was not valid. I called VISA (VISA NORWAY), and they told me the reason for this transaction got denied was due to they only made an authorization for USD 100. When they try to make an withdrawal for more than USD100, they have to make a new authorization. I told the front desk this, but I got the impression they did not belive me (She actually said what I was telling her was incorrect). We actually had plans to stay for an extra night, but due to service provided by the Front Desk staff, I gladly checked out and went for our next destination.
If you'd like to stay at this hotel with a great pool area, make sure the hotel makes enough depoist before you check in, this way you will avoid the unexpected stress when you think there's
something wrong with you're credit card.
Hopefully, the Front Desk staff will get better trained and service minded, because as I said the pool staff, concierge and even housekeeping staff was excellent. I still use the "not valid" credit card at Marriott without problems :)
- Official Description (provided by the hotel):
- Discover the fresh new feel of the Washington Plaza. Designed in 1962 by world-famous architect Morris Lapidus, this recently renovated Washington DC hotel near the White House offers an engaging balance of cosmopolitan ambiance and unpretentious hospitality – perfect for international business trips, romantic getaways, and once-in-a-lifetime family vacations. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Odigeo, Expedia, Travel Republic (UK), TripOnline SA, Hotels.com, Ebookers, Evoline ltd, Cancelon, HotelQuickly, 5viajes2012 S.L. and getaroom.com so you can book your Washington Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Washington Plaza Hotel Washington Dc
- Washington Plaza Dc