I returned to this hotel after 3 years and was happy ot note that it still maintains a high level of quality and that the standards had not slipped down.
I arrived just after the check in time of 3pm. Unfortunately the only hiccup I faced was here at the check in counter. The man whose name I do not want to disclose here but will never forget, was clearly not happy to release my room nor did he welcome me as a lifetime Platinum Elite member. My room had been upgraded to an executive suite and this person was repeatedly asking me if I "really wanted it" and trying to give me another room. He told me to "wait around" until the room was cleaned up and could not give me a clear answer as to how long it would take. I decided to wait in the lobby. He disappeared from the front desk and I immediately asked another lady who clearly told me that the rooms was very much ready since a long time!!!! I fail to understand the motive behind this guy or what prejudice he nurses. However I try to forget everything as the rest of my stay was excellent.
The suite was marvelous to mention the least. It had a huge balcony with a dining table outside as well as a sofa. The view was directly facing the convention center which was where I had to be present for the next few days therefore making life very easy for me.
The suite had a large living and dining room with a small guest toilet and as well as a pantry with a microwave. It made things extremely easy for us. The bedroom had a king sized bed with a large bathroom. The wardrobe had plush robes but surprisingly no slippers - even when I asked them.
The concierge lounge was closed for the weekend but we were given breakfast vouchers for the main restaurant which had a good spread. The lounge reopens on Sunday evenings and had the usual stuff of North American lounges. The staff were extremely nice there.
High speed internet was free for elite members.
Check out was quick and what upset me was a 10 dollar charge for delivering a mail packet to my room. The explanation offered didn't make any sense to me nor did the staff at the desk seemed convinced why it had to be charged.
Once again with this pleasant stay I try to dismiss these matters but it needs to be taken care of by the management.
- Official Description (provided by the hotel):
- Discover the culture of DC while experiencing true sophistication at Renaissance Washington, DC Downtown Hotel. When you arrive at our hotel, you will feel as if you have found a hidden gem amongst everything that makes DC exciting. Award winning restaurants, boutique shopping, CityCenterDC, Verizon Center, Spy Museum, Chinatown, National Portrait Gallery and the world-famous National Mall are all steps from our hotel but will feel worlds away once you experience everything we have to offer. Our newly renovated hotel offers five dining options, including a Starbucks Cafe, a vibrant lounge, an onsite day spa and Vida fitness center. Uncover the best of DC with Renaissance Washington, DC Downtown Hotel, a luxury hotel in downtown DC that strikes the perfect balance of style and substance. Our hotel will leave you wondering how you can be so close to the Washington DC Convention Center, CityCenterDC, and Penn Quarter yet feel as if you've found your next great escape. ... more less
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- Also Known As:
- Renaissance Hotel Washington Dc
- Renaissance Washington Dc Hotel
- Washington Dc Renaissance