We booked this hotel on booking.com and gave our credit card as guarantee. We arrived at 7pm. We were told that since "another group" had decided to stay longer we had been moved to another establishment 1 mile further out of town. We visited the other establishment which was very poor and on top a fast food establishment. The attitude of the receptionist at River Inn was unsympathetic and bordering on hostile. The word "sorry" wasn't even used until I had said I would leave and stay elsewhere. Although we returned and stayed the next day and the hotel is well appointed I have to warn visitors that the hotel has a very poor attitude with regard to honouring their bookings.
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- Also Known As:
- The River Hotel Washington Dc
- River Hotel Washington Dc