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“NCRC conference” 5 of 5 bubbles
Review of Capital Hilton

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Capital Hilton
Ranked #90 of 140 Hotels in Washington DC
Clinton, North Carolina
Level Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“NCRC conference”
5 of 5 bubbles Reviewed 12 March 2014

arrived on Tuesday afternoon to be greeted by out wonderful concerge Mr. Frank Poko he was so helpful giving us information about the area. our room is beautiful and he made sure I have a frig to keep my medication. The atmosphere at the hotel is very nice and everyone my daughter and myself have come in contact with have been wonderful. I highly recommend this hotel and please look for Mr. Frank

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lisa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GregIBrown, General Manager at Capital Hilton, responded to this review, 25 March 2014
Thank you for your Tripadvisor review. Your gracious feedback is quite refreshing and very reassuring. We are glad to hear that you enjoyed your stay with us and your visit to the Nation's Capital. We look forward to having the opportunity to welcome you back to the historic Capital Hilton in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,831 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (431)
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English first
Oakland, California
Level Contributor
289 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
2 of 5 bubbles Reviewed 12 March 2014

I recently stayed for 4 nights at the Capitol Hilton while attending a convention in Washington, DC. The hotel has a nice lobby but that is where it ends. The hallways were bland and institutional. The room was very small and the bathroom even smaller. The decor in the room was also bland. The room did have a flat screen TV but not enough channel choices. WiFi was an additional charge. There was, however, sufficient storage space for our clothing. One day, the room was not made up by the time we got back in the late afternoon. Room service was very expensive.

  • Stayed March 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank erich802
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GregIBrown, General Manager at Capital Hilton, responded to this review, 13 March 2014
I appreciate your review of your recent stay at our hotel. We strive to personalize each guest's experience and your comments will help us reevaluate some of our processes and services to ensure we're meeting guest needs. We hope that you'll consider giving us another opportunity to serve you, should your travels bring you back to D.C
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tallahassee, Florida
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 12 March 2014

I booked online through Hotwire and got a great rate of 100/night here. My husband and I just wanted to take a long weekend trip with our 2yo son and thought DC would be a good place to go. I really enjoyed our stay at this hotel. It was clean and everyone was very accommodating. And we asked for a lot of accommodations including a fridge, a roll-away bed, extra towels, extra pillows, a wine bottle opener, and additional coffee. When my husband spilled something on the bed, housekeeping came up and changed all the linens. Every request was met happily and quickly. We were offered wifi and breakfast for $40 a day, but we passed. On day 3 we found a great hole-in-the-wall breakfast place a block away called The Sunrise Café. The breakfast was tasty and cheap ($3 for a breakfast sandwich on a bagel). I wish we had known about it because we would have eaten there every day. The hotel is very close to two Metro stations, Farragut North and Farragut West. If you're coming from the airport, go to the Farragut West station. It's a more direct route and the stations are literally across the street from each other. There are lots of places to eat around the hotel and the White House is 2 blocks away. It's quite a walk to the National Mall and monuments, so unless you want to walk a lot, I recommend taking the Metro to that area. There's also a Whole Foods nearby (about 6-8 blocks). Overall, we enjoyed our stay at this hotel.

  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank amandallen1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GregIBrown, General Manager at Capital Hilton, responded to this review, 25 March 2014
Thank you for your Tripadvisor review. Your gracious feedback is quite refreshing and very reassuring. We are glad to hear that you enjoyed your stay with us and your visit to the Nation's Capital. We look forward to having the opportunity to welcome you back to the historic Capital Hilton in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ann Arbor, United States
1 review
5 of 5 bubbles Reviewed 12 March 2014

We had a wonderful time during our stay here. Our only complaint was that is was a bit difficult to reach hotel staff by phone when we needed something (e.g., towels, glasses, extra pillows) delivered to the room. Phones would ring for a while before someone answered or no one answered at all.

  • Stayed March 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Adam B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 11 March 2014

Don't get me wrong, there is not an inherent problem with this hotel. I have stayed here a few times now. It is ideally located for the White House and many museums. The staff are great but it is simply not the greatest example of Hilton that I've ever stayed at.

The rooms are a decent size and always clean and reasonably comfortable, but the corridors look at bit tired and faded and it does not have that really classy feel that you may expect from a Hilton at the epicentre of the nation's capital. They could really do with taking a look at the in-room furniture, it feels "well used", and on this occasion the bathroom was nothing to write home about, unfortunately I have now forgotten which room number.

As a Gold member of Hhonors, access is provided to the Exec lounge but it is not really designed for leisurely use, more focused on short stops for breakfast or coffee. The bar/restaurant is fine with good staff, the food is unpretentious here too and appropriately priced.

Room Tip: It's quieter to have a room that doesn't face the street, but be prepared to be overlooked f...
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  • Stayed January 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Tony D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 10 March 2014

No refrigerator, microwave or complimentary Wi-Fi. The beds are comfortable and the room was clean. For the price of the room you would think that you would at least have a refrigerator. I guess that's their way of ensuring that you dine in their restaurant or order room service. So get something that you will be able to eat all at once cause their is no way to preserve it. I hope you don't any medications that need to stay cold because you will be making a few trips to the ice machine.

  • Stayed March 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Monique S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 7 March 2014 via mobile

It's a great place if you do not have a car to drive around in D.C. for historic sites. Close to many shops, restaurants and subway. We stayed in the business floor and had different breakfast parlor, but it was packed and the hotel gave us passes for eating in the main breakfast/dinning area.

Stayed May 2013
Helpful?
Thank fyzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Capital Hilton

Property: Capital Hilton
Address: 1001 16th St NW, corner K & 16th Street, Washington DC, DC 20036
Phone Number:
Region: United States > District of Columbia > Washington DC > Dupont Circle
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#39 Luxury Hotel in Washington DC
#64 Romantic Hotel in Washington DC
#69 Family Hotel in Washington DC
#70 Business Hotel in Washington DC
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Capital Hilton 4*
Number of rooms: 544
Reservation Options:
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Also Known As:
Capital Hilton Hotel Washington Dc
Hilton Washington Dc
Washington Dc Hilton

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