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“Capital Hilton - Very Good Business Hotel”
Review of Capital Hilton

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Capital Hilton
Ranked #96 of 141 Hotels in Washington DC
Phoenix, Arizona
Level 6 Contributor
1,135 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 621 helpful votes
“Capital Hilton - Very Good Business Hotel”
Reviewed 12 July 2014

We find ourselves in Washington, DC, from 1 - 6x per year for business. Often, we stay in a hotel, where the meetings are being held, and have stayed at the Capital Hilton, though not for the last 18, or so months. On our last visit, there was construction on-going, though that did not affect us, except that some entrances were closed.

We were back this Summer, for several meetings, and my wife’s visits to Capitol Hill, so chose the Capital Hilton once again. As we are HHonors Diamond VIP members, we are used to room upgrades, but were surprised to be given one of the Capital Suites at such a busy property.

The reception area has always been highly efficient, and this was no exception. We were greeted as returning HHonors Diamond members, and the whole process of check-in was handled with extreme professionalism, but also hospitality.

Our room consisted of a bedroom, a sitting area and a kitchenette. There were locked connecting doorways, that probably allowed this room to be greatly expanded into a full hospitality suite. The rooms were spacious, and bright. Everything was very clean, and comfortable, though it was obvious that the furniture had been well-used over the years. Still, everything worked well.

The walk-in shower was a plus, as my wife has two artificial hips. While not a full ADA room, the shower was designed to accommodate someone, who could not stand. This did not present any problems, as the seat folded completely away. Some ADA rooms can present issues, if one does not need every aspect of them. This was not the case in our Capital Suite.

The bed looked like it might be sagging a bit, however it was wonderfully comfortable, so initial looks can be deceiving. I would say that some of the upholstery and the comforter could probably stand replacing, but all was still very clean.

If there was any complaint, it was the room’s view - but considering the location and orientation of the building, I am not sure that there are many views, that are better. It did appear that some of the near-by suites did have balconies, but I have never had one of those.

All construction is complete in the lobby areas, and I would anticipate that renovation of some of the rooms will start soon.

Though we were on one of the “Executive Floors,” with access to the VIP Lounge, we never had time to visit on this trip. From previous stays, it impressed me as being a very nice room, as are Lounges in most major Hilton properties.

The location is ideal, just a few blocks north of the White House and the Capital Mall. Capitol Hill is just a few easy blocks away. The Capital Hilton is surrounded by many restaurants featuring diverse cuisine and at many price-points. Shopping is also close at hand.

In all, we were very satisfied, and will be booking at this property in the future.

  • Stayed June 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank The_Loup_Garou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Durham, North Carolina
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 July 2014

Stayed there over the 4th of July, 2014. The room was clean. The bed was very comfortable. AC thermostat had motion sensor that would turn it off when you were out of the room. Disappointing to get back from a hot day of sight-seeing to a warm room, but the feature is an understandable "green" feature. Our room was close to elevator which was troublesome with "inconsiderate" guests coming in late at night and kids running the hall. Next time will request room away from elevators.

Room Tip: Request room away from elevators
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  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
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Helpful?
Thank Dan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David P, General Manager at Capital Hilton, responded to this review, 11 July 2014
Dear Dan S,

Thank you for taking the time to provide feedback from your stay. We look forward to being of service to you again on your next trip to DC with your wife.

David Piscola
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
1 review
Reviewed 10 July 2014

I've been a diamond member with Hilton for a while, and they really treat you great here. Theresa Thomas at the front desk has helped me with a smile on more than one visit after a long trip! Their Diamond Lounge here is great with snacks in the evening and a specially priced wine selection.

  • Stayed July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Ginger V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clackamas, United States
Level 2 Contributor
5 reviews
3 hotel reviews
Reviewed 9 July 2014

A short walk to the White House and many of the attractions, a GREAT staff and very clean hotel made for a wonderful stay! I'd highly recommend staying here! If you are traveling to DC with your family this would be a great place to stay. The only thing is there is no swimming pool so if your children want to swim you need to check out other options.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Randy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David P, General Manager at Capital Hilton, responded to this review, 11 July 2014
Dear Randy G,

I am so pleased to hear that we exceeded your expectations!

Hope to see you again on your next trip to DC.

David Piscola
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbus, United States
1 review
Reviewed 9 July 2014

This hotel is in a great location for site seeing - very close to the white house and national mall. The in room menu was out of date, and did not have accurate prices or offerings, but the food was delicious. There is free wi fi in the lobby, but not in the rooms which in my opinion should be a given in this day and age.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Matthew O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David P, General Manager at Capital Hilton, responded to this review, 11 July 2014
Dear Matthew O,

So pleased to hear that you enjoyed our great location and offerings in Room Service.

As you noted we do provide complimentary Wi-Fi in the lobby as well as a fully stocked technology center with both PC and Macs. We also provide complimentary in room HSIA for our higher tiered HHonors members. It really does not take many trip to earn this status. Contact me and I will be happy to get you signed up.

Regards,

David Piscola
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albuquerque, United States
1 review
Reviewed 9 July 2014

This hotel is well located, and our experience was pleasant. The lobby is impressive, but the rooms could use updating. The rooms also do not block out the sound of the traffic. And, service is there to clean your room EARLY, so be sure to hang the Do Not Disturb sign if you want to sleep past eight.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Loretta M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa, United States
1 review
Reviewed 9 July 2014

I'm an avid photographer and was looking for a nice clean Hotel to spend July 4th weekend. I have always enjoyed the Hilton Brand Hotels and the Capitol Hilton was recommended by several friends. The Hotel was clean, employees were helpful and friendly and the National Mall was within walking distance. Definitely recommend to anyone visiting the DC area.

  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jerry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Capital Hilton

Property: Capital Hilton
Address: 1001 16th St NW, corner K & 16th Street, Washington DC, DC 20036-5794
Phone Number:
Region: United States > District of Columbia > Washington DC > Dupont Circle
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#45 Luxury Hotel in Washington DC
#64 Romantic Hotel in Washington DC
#69 Family Hotel in Washington DC
#70 Business Hotel in Washington DC
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Capital Hilton 4*
Number of rooms: 544
Reservation Options:
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Also Known As:
Capital Hilton Hotel Washington Dc
Hilton Washington Dc
Washington Dc Hilton

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