As with all hotels its the simple things that go wrong that cause the reputational damage. We picked the hotel based on location and the Hilton brand. 1 block from the White House - perfect and Washington DC was nice enough BUT ..... we got a family room that overlooked some kind of internal courtyard - not a problem in itself except in the courtyard was some kind of machinery house (air-conditioning ? Pool pump ? Diesel generator ? - yes it was THAT loud) that meant the poorest night sleep in ages. Given that I'd just had 4 nights in mid-town Manhattan thats saying something.
People fine - Valet parking ($40) was efficient - rooms clean but basic - but not a lot around ; you have to go to Adams Morgan district (2 miles) for a range of restaurants.
All in all - disappointed - as the whole package is poor value for money ; you cant just trade on a name guys and you're letting your staff down as they do work hard but you cant charge premium rates for a nearly there package.
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- Also Known As:
- Capital Hilton Hotel Washington Dc
- Hilton Washington Dc
- Washington Dc Hilton