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“Would've been perfect except for...” 3 of 5 bubbles
Review of Kimpton Carlyle Hotel

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Kimpton Carlyle Hotel
Ranked #52 of 140 Hotels in Washington DC
Certificate of Excellence
Acton, Massachusetts
Level Contributor
71 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Would've been perfect except for...”
3 of 5 bubbles Reviewed 3 July 2011

The accommodations in this hotel were perfect for our short stay. We had two double beds.
pros-roomy, well laid out, very comfortable mattresses, very, very clean overall, private, well situated, safe and quiet.
cons-breakfast was over priced with slim pickings, uncourteous and unhelpful staff in the breakfast restaurant.
The front desk staff are polite but not well trained, and not much use.
I will return to this hotel only if I can micro-plan my trip beforehand: restaurants, transportation, directions, food, entertainment groceries and etc, and not rely upon them for any information.

Room Tip: Pre plan everything, eat breakfast elsewhere
See more room tips
  • Stayed July 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank kavitab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarlyleSuitesHotel, Manager at Kimpton Carlyle Hotel, responded to this review, 4 July 2011
Dear Kavitab - We are so happy that you took the time to review our hotel and share your thoughts on both the room and overall service experience during your visit to our Dupont Circle hotel. We share each review with our team and yours has all of our attention! In fact, the first person to read your review was our hotel manager David who called me straight away to discuss. David wanted me to extend his services to you on your next trip to Washington! We are all a bit disappointed in ourselves for missing the mark and so should you return, we would love to assist you with planning the perfect Washington DC getaway! We would love to share some of our DC favorite spots for dining, shopping, attractions, transportation, etc. David is a GREAT ambassador to Washington and the Carlyle Suites Hotel. Please consider us again and feel free to contact me directly to make your next reservation! Warm Regards - MarcAnthony mcrimi@greataddresses.com
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1,969 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (397)
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English first
Level Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 1 July 2011

Spent 3 nights, Thursday-Saturday, June 23-25. Loved the neighborhood, loved the location. Everything was convenient from bakery, grocery, restaurants and Metro. From the hotel to the Metro and across town to Union Station took less than a half hour during rush hour! Safe neighborhood with plenty of people walking at all hours. The staff at the desk was welcoming and friendly. They offered us free parking in a small, somewhat cramped lot, but the staff actually came out to the lot and helped us and another guest park our cars. We never moved our car during our stay because the Metro is so convenient. We didn't use the bar or the breakfast service since there were so many alternatives nearby. The only reason we don't give this hotel an excellent rating was because the room smelled musty and stale when we checked in which prompted us to got out immediately and buy some room freshener. However, the room was immaculately clean. The housekeeping staff did a great job. The kitchenette was well equipped and again, very clean. The bed was heavenly. The carpet looked stained and a bit worn, but clean. The bathroom shower is a bit strange, especially for Americans who aren't used to having an open shower, but we found it was fine. The shower wasn't real forceful, but it was adequate and we appreciate that the hotel is trying to be "green." It certainly isn't anything to complain about! The lobby seemed busy and bustling but not overcrowded. There seemed to be a nice mix of families and tourists as well as business people. We loved our stay and plan to return!

  • Stayed June 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank roadhods
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarlyleSuitesHotel, Manager at Kimpton Carlyle Hotel, responded to this review, 4 July 2011
Dear Roadhods - It seems that you had a great stay according to your review... Thank you for sharing your stay with us! We are trying to uncover your reservation from the dates that you shared, but would love to know what room number you stayed in. A musty smell - clean room or not - is not a goal of ours and we will correct immediately. We have asked our housekeeping department to walk all the guest rooms on each floor in the meantime. Just wanted to follow up and if you have a moment to send me your email address and stay information email me at mcrimi@greataddresses.com. MarcAnthony
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Washington DC, District of Columbia
2 reviews
5 of 5 bubbles Reviewed 27 June 2011

Stayed at the Carlyle Suites Hotel from June 23-26, 2011. I loved the location of the hotel, as well as the staff and the decor. This will be my host hotel for staycations going forward. I really, really, really recommend the Carlyle Suites Hotel.

Love, Love, Love the Carlyle Suites Hotel,

A True Fan

  • Stayed June 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ATrueFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarlyleSuitesHotel, Manager at Kimpton Carlyle Hotel, responded to this review, 4 July 2011
Hey there ATrueFan! We are lost for words! (blush) Thanks for spreading the love! - MarcAnthony
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Copenhagen, Denmark
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 25 June 2011

Stayed three nights at Carlyle Suites Hotel. Everything was great. From the minute we walked in to the lobby we felt welcome. The room ("234" - a “Grand Suites with Sleeper Sofa” room) was perfect for the four of us (my wife and I and our twins). There was a little kitchen in the room (great when you travel with kids) and a pretty large fridge (compared to normal hotels).
The neighborhood (close to Dupont Circle) is really cozy and only a walk away from all the important tourist-sites. There are plenty of cafes, restaurants and supermarkets nearby. There is a Wholefoods store just a couple of blocks away.
Next time I visit DC – no matter if it’s for business or pleasure – I (or we) will most definitely stay at Carlyle Suites Hotel.
A special thanks to Janice Raub at the reservations office.

  • Stayed June 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Reinholdt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarlyleSuitesHotel, Manager at Kimpton Carlyle Hotel, responded to this review, 4 July 2011
Good afternoon Reinholdt! We are thrilled that you and the family had a great time in Washington DC and Carlyle Suites Hotel fit the bill! Oh! Thanks for mentioning Janice Raub - she is just SUPER isn't she?! Hope to see you and the family again soon! - MarcAnthony
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Washington DC, District of Columbia
1 review
5 of 5 bubbles Reviewed 24 June 2011

The staff at the Carlyle Suites have one of nicest and most supportive teams. From the very beginning when we started planning our company event, they were very engaging, informative, flexible, and helpful.

All 15 of our guess really enjoyed their time at the hotel. The food was fanstastic, the employees were very helpful, and the meeting space, as well as the hotel were clean.

  • Stayed June 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SharedServices
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarlyleSuitesHotel, Manager at Kimpton Carlyle Hotel, responded to this review, 4 July 2011
Hi SharedServices! Its not often that our Sales and Special Events team are mentioned in reviews so thanks for taking the time to do so! (Can't you hear them cheering!?) Chef is grinning from ear to ear as well! LOL! If you have another meeting in DC, make sure you ask for the Miniature Beef Wellingtons! They are my favorite! MarcAnthony
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Linden, New Jersey
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 23 June 2011

David and his staff are wonderful hosts. They went out of their way to accommodate my son and I during our stay. I am a very frequent traveler, and rarely receive the courtesy and attention they provided. I look forward to our next visit!

  • Stayed June 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Devasia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarlyleSuitesHotel, Manager at Kimpton Carlyle Hotel, responded to this review, 4 July 2011
Dear Devasia - I am so happy you and your son enjoyed your stay! I am just short of putting David's name in lights on our marquee for the shear number of mentions he gets on TripAdvisor! I just hope it doesn't start going to his head! (LOL) See again on your next visit! MarcAnthony
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bethlehem, Pennsylvania
Level Contributor
101 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed 23 June 2011

Located among the Embassies on New Hampshire, the property is a renovated apartment building turned into a suite hotel. Very nice renovation. The room was big, fresh, nice corner view of the street, had a bedroom, bathroom, and connected eating area with stove, microwave, coffee machine, refrigerator. Hot Breakfast was $11, a great value to start the day well fed. there also was a nice bar which was busy. Clientele was international. The neighborhood was quiet, college students and embassy workers strolling even late at night, Dupont Circle w/Metro was a 5 minute walk. door to door to the Mall via Metro or Cab was about 15 minutes. Free Parking, although it was full, they gave me free parking at their Sister Hotel (Savoy). Excellent location. Excellent Value. Very nice staff.

Room Tip: corner front rooms are great.
See more room tips
  • Stayed June 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sachmogoat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarlyleSuitesHotel, Manager at Kimpton Carlyle Hotel, responded to this review, 4 July 2011
Hi Sachmogoat - Thanks for taking the time to tell us your thoughts! Dupont Circle is my favorite neighborhood in Washington for both its central location and safe charming DC neighborhood. I wish our parking lot was indeed bigger, because the complimentary parking is a big savings for those that drive or rent a car. We all hope to see you again soon! Warmly - MarcAnthony
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Additional Information about Kimpton Carlyle Hotel

Property: Kimpton Carlyle Hotel
Address: 1731 New Hampshire Ave NW, Washington DC, DC 20009 (Formerly The Carlyle Dupont Circle, a Kimpton Hotel)
Phone Number:
Region: United States > District of Columbia > Washington DC > Dupont Circle
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#24 Luxury Hotel in Washington DC
#26 Family Hotel in Washington DC
#46 Romantic Hotel in Washington DC
#51 Business Hotel in Washington DC
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Kimpton Carlyle Hotel 4*
Number of rooms: 198
Official Description (provided by the hotel):
Centrally located in fashionable Dupont Circle and newly renovated, Kimpton Carlyle Hotel offers 198 spacious hotel accommodations, some available with kitchenettes, Tempur-Pedic beds, plush duvets and at-home amenities. All rooms feature a flat screen television, available WiFi, and luxurious bath amenities by Bigelow. Kimpton Carlyle Hotel in Dupont Circle is also walking distance to DC's landmark neighborhoods and attractions such as Georgetown, Adams Morgan, U Street and our nation's most famous residence - the White House. The DC Metro and famed Dupont Circle fountain is just a short three block walk from our DC hotel, and premier dining is within easy reach along Connecticut Ave. As well as Dupont Circle. Come and stay with us and enjoy the beautiful tree lined streets and character rich architecture of the neighborhood. ... more   less 
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Also Known As:
Carlyle Hotel Washington Dc
The Carlyle Hotel

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