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“Great Hotel - Fabulous staff”

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Kimpton Hotel Madera
Ranked #55 of 140 Hotels in Washington DC
Certificate of Excellence
GreenLeadersSilver level
New York
Level Contributor
105 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Great Hotel - Fabulous staff”
Reviewed 10 August 2014

As a Kimpton Inner Circle member I was lucky enough to receive a complimentary upgrade to s room with a small balcony and also enjoyed a lovely welcome amenity of wine and cookies. The room was very spacious and well decorated, all the usual Kip[ton perks applied from animal robes to a $10 'raid the min bar' credit and free wifi as a Kimpton Karma member. the lobby is small but they still manage to host a lovely wine happy hour each afternoon. The location is on the quieter side of Dupont Circle in close walking distance to many restaurants, bars and shops.

  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Mary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John E, General Manager at Kimpton Hotel Madera, responded to this review, 12 August 2014
Mary B! This is why Inner Circle Members like you are fantastic! Thanks for appreciating your upgrade. We are so happy you took advantage of the free wifi as well as the raid the bar credit. We believe our robes are fantastic as well! Wine Hour is my favorite time of day as it allows me to better get to know our guests.You can't help but to love our location close enough to Dupont Circle but quiet enough to feel like a local. Can't wait to see you again! John Esainko, General Manager
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1,211 reviews from our community

Traveller rating
    660
    361
    127
    44
    19
See reviews for
225
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329
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (312)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Califon, New Jersey
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 August 2014

A great Kimpton property. We were in DC for my niece's graduation and a party off Dupont Circle. An ecclectic mix of Old DC and the new. Room was very comfortable and they set up bowls and a bed for our two dogs! Staff was very helpful and breakfast at Firefly was superb. Lobby is a bit narrow, but how much time to you spend there really. The staff was very courteous and treated us and our dogs like family (in a good way).

  • Stayed May 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Thomas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John E, General Manager at Kimpton Hotel Madera, responded to this review, 2 August 2014
Dear Thomas L, Wonderful is a perfect way to describe us! We throughly enjoy being pet friendly. Dog Bowls, Treats, Beds what more could you need? Welcome to our family! Isn't Firefly such a fun escape? I'm so happy you took advantage of all we have to offer here at the Madera! Come back and hang out soon! John Esainko, General Manager
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Lisbon, Portugal
2 reviews
Reviewed 30 July 2014

I stay at Madera for a week and the experience was very good. It likes a familiar hotel with staff very professional and always concerned with our questions. Very quiet rooms and the restaurant service was good enough.

  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank Daniel O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John E, General Manager at Kimpton Hotel Madera, responded to this review, 2 August 2014
Bom Dia Daniel O! We pride ourselves on our awesome staff and quiet rooms. DC is a great city and we love learning about all the fun things that are happening here. Until the next time! John Esainko, General Manager
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Fredericksburg, Virginia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 July 2014

All the staff were very friendly and helpful in all matters. The room was trendy and clean with big comfortable beds. Ya the bathroom was a bit small but it wasn't a big deal. The stocked fridge was nice especially for those late night or early morning cravings. The free wine and water in the afternoon was a nice touch in the hospitality world. We had a few appetizers and drinks at Firefly and it was top notch. Had a wide variety of drink options and the food seemed to come from a "top chef."
The location was surrounded by activities and the always lively Dupont Circle scene. You can't beat it, especially for the price.

  • Stayed June 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank thomas m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John E, General Manager at Kimpton Hotel Madera, responded to this review, 2 August 2014
Dear Thomas M, Thank You for taking the time to share your experience. We agree we are a step above many. The free wine and water in the afternoon and coffee in the morning allow us the hotel to take on a very homey feel! My favorite part of the mini bar is those reese's peanut butter cups mmmm. We are extremely proud of our restaurant and think our chef should go for the big $ on top chef too! How good are those deviled eggs and bacon wrapped dates? Dupont Circle can't be missed and we are so lucky to be in the middle of it all. Come on by any time Thomas M! John Esainko, General Manager
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New York City, New York
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 July 2014

If you get the chance check in with Nicole. Helpful, attentive, gave us great recommendations an overall treat to deal with. Shout out to Tee who was also attentive and helpful at check in.

We stayed in room 609 and while it is decent the stucco did little to hide the major cracks in the ceiling, the toilet ran every 30 minutes or so and the overall the bathroom is tiny. Tiny as in if you have the bathmat down outside of the shower you can't open the bathroom door.

The Kimpton chain is great and customer service can make up for so many flaws. For the price you get a decent room for the night so go ahead and book.

Room Tip: Avoid 609 and go higher up if possible
See more room tips
Green Features: Didn't know they had any but it is great that they do somewhere int he hotel
  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank RSTravels365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John E, General Manager at Kimpton Hotel Madera, responded to this review, 30 July 2014
Dear RSTravels365. I'm happy to hear you love my staff just as much as me, haha. Nicole and Tee are both wonderful employees and just like all of us here at Madera, they are always willing to help. I am sorry that you had issues with the room and want to assure you that we are taking care of them. Hopefully we will see you next time you decide to visit D.C. and get you up a little higher next time around.
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Hillsborough, North Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 July 2014

Staff very attentive to us send dog. Appreciate the wine hour and water in lobby. Room was small but functional and was very quiet. Staff recommended 2 great restaurants in the area...Rasika in particular was a jewel. All in all a very pleasant stay.

Green Features: Really appreciate opportunity to recycle newspapers, bottles in room.
  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank PiecesOfEight_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John E, General Manager at Kimpton Hotel Madera, responded to this review, 27 July 2014
PiecesofEight-10! Thank you for stopping by! Here at Kimpton we love pets and wine and know the importance of refreshing water after a long day! We love food and Rasika is awesome. Please come back again for more fun recommendations! John Esainko, General Manager
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Pittsburgh
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 24 July 2014

My husband and I stay at Madera every time we come into DC for a little getaway. This was our 4th stay and once again, Madera made it a wonderful trip. We decided last minute to see if the rates were good on our way back from another vacation. We had our 8yr old with us, who had never been to DC but really wanted to go. I called, they had great rates, we were in! We had our bikes on the back of our car and wanted to quickly go change to take a ride so the front desk staff actually went outside and stayed with the car so no one stole our bikes. So kind! The staff is so incredibly friendly, the rooms are so big, so clean and so comfortable. We NEVER regret staying here. In fact the last time (a year ago) we wanted to take a trip the rates were high at Madera but a hotel down the block had a much lower rate. It was a great hotel too, just not the Madera. So I contacted the manager and asked if he could match their rate. And he did! Absolutely top notch customer service every time we stay there. I can't recommend this hotel enough. The cherry on the cake is that it's right between Dupont Circle and Georgetown, giving you access to everything. If you're a walker or biker then the monuments are a short walk/ride away. We love to walk and bike so it's a perfect location for us. Stay here. You won't regret it! Note: wifi is only free if you are a member of their Karma Care program. It's free to sign up so just do it.

Green Features: Very environmentally friendly! They are known as an eco-hotel. We drive a hybrid and even get 50% off parking because of it. And they are pet friendly!
  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank ebethjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John E, General Manager at Kimpton Hotel Madera, responded to this review, 27 July 2014
Dear EbethJohn, Nothing like coming home right? I'm so happy you have found a place in DC that has made you and your family feel so welcome. Excellent location, excellent service, excellent rooms what else could one want? Between free bikes, yoga mats, goldfish, and wine hour we truly have it all! Please tell Ella we say hello and we can't wait to see you all again! Best, John Esainko General Manager
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Additional Information about Kimpton Hotel Madera

Property: Kimpton Hotel Madera
Address: 1310 New Hampshire Ave NW, Washington DC, DC 20036-1502
Phone Number:
Region: United States > District of Columbia > Washington DC > Dupont Circle
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#17 Business Hotel in Washington DC
#19 Green Hotel in Washington DC
#26 Luxury Hotel in Washington DC
#29 Romantic Hotel in Washington DC
#45 Family Hotel in Washington DC
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Kimpton Hotel Madera 4*
Number of rooms: 82
Official Description (provided by the hotel):
Kimpton Hotel Madera is an intimate, elegant boutique hotel nestled in Washington DC's historic and fashionable Dupont Circle neighborhood. Within walking distance of the White House, Georgetown and the city's monuments and museums, this Kimpton Hotel offers personalized service, luxurious amenities and an atmosphere of refined sophistication. The guestrooms are stylishly tranquil, and the gracious and knowledgeable staff genuinely pampers. Conveniently adjacent is the notable Firefly Bistro featuring contemporary American comfort food and a seasonal menu. ... more   less 
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Also Known As:
Kimpton Washington Dc
Hotel Madera Kimpton

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