I just returned from a six-day trip to Washington, D.C. where I stayed at the Hotel Madera in Dupont Circle. Here's my take on this boutique chain hotel.
Cleanliness-Very clean. I saw no insects, cobwebs or dust on the furniture. The only thing I did notice, and only when I looked up close, was some writing on the wall in my hotel room. I could tell there had been efforts to clean it. They just couldn't get it all out.
Service-VERY friendly folks at the front desk. They always said hello and goodbye to guests. One thing though: the day I checked in, I was offered a hand with my luggage, which I declined because I didn't need it. The morning I checked out, however, I had more bags and I wasn't offered a hand to get out of the door. I wasn't peeved, but it would have been nice. You say, "Well, you should have asked." I say, in the hospitality industry, a guest shouldn't have to ask for something as basic as holding the door open.
Location-Dupont Circle is a busy residential/business area. There are plenty of sit-down restaurants there. But there weren't any fast food or takeout joints, which was inconvenient for me because I like to grab-and-go and eat in my hotel room. But there is a post office, a Fed Ex center, a Bank of America and a CVS all within walking distance. Plus, the Dupont Circle station is just two blocks away from the hotel.
Value-I signed up for Kimpton Hotel's free membership program before booking. This allowed me to take advantage of their price-matching deal. I saw a deluxe king room for $181.50/night on Hotels.com. I called Kimpton and told them. So, instead of paying $216/night by booking with Kimpton, they knocked their price down to $181/night and I booked directly with the hotel, which is what I prefer.
Rooms-I liked my room, which was on the top floor. It definitely had a wow factor to it. The bathroom was tiny, with just a toilet and bathtub in it. But the vanity and sink were in a separate area in front of the BIG closet. I also had a balcony, which I never used. Being a Kimpton member gave me free WiFi for my entire stay. It was pretty fast, and I never got booted off. It's an unsecure network though, so make sure all your firewalls and such are working.
What else can I say? The hotel was very quiet and I only saw a handful of guests while I was there. Apparently, they also take pets. I never went to the Firefly restaurant, which always seemed busy during happy hour, or ordered room service because it was expensive and I was traveling on a budget.
Also, the pillows on my bed had feathers. I don't think I've ever used feather pillows before. I mention this because I noticed during my stay that a couple of little scratches and a small rash appeared on my face while staying at the hotel. I don't quite know where they came from. All I know is I didn't have them before my stay at the Madera. My only guess is that I might have had a reaction to the pillows. If you've got sensitive skin, you may want to request foam pillows instead.
All in all, it was a great place to stay, and I highly recommend it.
- Official Description (provided by the hotel):
- Kimpton Hotel Madera is an intimate, elegant boutique hotel nestled in Washington DC's historic and fashionable Dupont Circle neighborhood. Within walking distance of the White House, Georgetown and the city's monuments and museums, this Kimpton Hotel offers personalized service, luxurious amenities and an atmosphere of refined sophistication. The guestrooms are stylishly tranquil, and the gracious and knowledgeable staff genuinely pampers. Conveniently adjacent is the notable Firefly Bistro featuring contemporary American comfort food and a seasonal menu. ... more less
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- Also Known As:
- Kimpton Washington Dc
- Hotel Madera Kimpton