I stayed at the Hay-Adams for 5 nights for a wedding I attended last week. As if its location isn't enough, every aspect of this old inn is replete with quality, substance and a tangible devotion to guest satisfaction.
Upon arrival you are treated like royalty and it never stops. The staff, from bellmen to room service waiters to housekeepers is beyond reproach. With whomever one comes into contact on the staff, they remember your name and anticipate your needs as if they had known you for years. And this is all accomplished without a hint of obsequiousness or "tip envy."
The night of the wedding, I was in formal dress and asked Reuben for a cab. A gentleman named Nick happened to overhear me and asked if I was a guest at the Hotel. When I replied in the affirmative, he gave me use of a Lincoln Town Car so that I could arrive unruffled and undamaged! The driver, Johnny, was friendly and knowledgeable, dropping me off at my destination on time and in style.
Once told, the Housekeeping staff didn't need another reminder to keep my ice bucket filled. Arnoldo, my Room Service waiter, was attentive, on time and only too pleased to fulfill any request, i.e., extra butter and real cream for coffee instead of half-and-half...may seem like a small thing, but in the morning, you "need" certain comforts and those who work at the Hay-Adams take great pride in all their hospitality skills.
My room on the 7th floor overlooked "The Yellow Church" and was supremely comfortable in every respect. The linens caress your skin and the towels are thick and plush. New shampoo, and the other amenities are supplied regularly, the shower provides both hand-held and stable splashes of luxuriously hot water on demand and the soaps are pleasantly scented without being overbearing. The in-room safe provides excellent and ample space for one's valuables so that you don't have to "smash" items in. Hangers are numerous and provide men and women's clothing with the required needs. The "ladies" stuffed hangers were especially appreciated for my silk and formal items. Bose entertainment is provided, selected CD's are offered and there is a vast array of television and movie choices.
When I walked into the dining room for a breakfast date, I was given a black napkin so that I would not have white lint on my black outfit. I've seen this done only occassionally in restaurants and it has always registered with me as a sign of consideration and attention to detail not often encountered.
So that this review is not completely perfect, I must say that the hollandaise served with the Eggs Benedict could use some work, but that aside, do yourself a favor and stay here. You will definitely not be sorry. Too bad the U.S. Government cannot be trained to provide such excellent service!
- Official Description (provided by the hotel):
- Welcome to Washington's landmark residence of choice for visitors to our nation's capital. The Hay-Adams, a luxury boutique hotel, is as close as you can get to staying at the White House without a personal invitation from the President. Originally designed in the 1920s as a residential hotel, The Hay-Adams carefully emulates the ambiance of a distinguished private mansion on Lafayette Square. The 145-room boutique hotel in Washington, DC features 21 luxury suites with stunning views of Lafayette Park and the White House. All of our guest rooms exhibit the perfect combination of heritage, luxury, contemporary comfort and technology. Ideally situated in Lafayette Square and steps away from many of Washington D.C.'s famous attractions, The Hay-Adams is the premier destination for leisure and business travelers alike. ... more less
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- Also Known As:
- The Hay-Adams Hotel Washington Dc
- Hay Adams Washington Dc