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“Excellent choice for business or pleasure” 5 of 5 bubbles
Review of Loews Madison Hotel

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Loews Madison Hotel
Ranked #76 of 140 Hotels in Washington DC
Certificate of Excellence
GreenLeadersBronze level
Southbury, Connecticut
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Excellent choice for business or pleasure”
5 of 5 bubbles Reviewed 3 March 2013

This was my first stay since the renovations were completed. The hotel always had a stately and elegant atmosphere and this has been maintained and enhanced in the 'make over'. The rooms are very quiet and extremely comfortable and well appointed. Plushy bathrobes and high end amenities are made available. Bed linens are high quality and extremely comfortable. The hotel is well located and convenient to most DC attractions. The service is superior and this carries through from the front desk staff to the restaurants/bar. I have to admit thought, there was one thing that struck me as odd for a high end, elegant hotel. While looking through the snacks/beverages for purchase in the room (I assume every room) there was a black box that caught my eye and in was some kind of 'love kit'. The list of contents was on the box and it included two condoms, massage oils, personal cleansing wipes and lubricants. Weird for a hotel of this caliber but I must admit it did provide a good laugh!!

  • Stayed February 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HNLT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,100 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (384)
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English first
Toronto
Level Contributor
139 reviews
133 hotel reviews
common_n_hotel_reviews_1bd8 229 helpful votes
4 of 5 bubbles Reviewed 27 February 2013

The Madison Hotel -- now called the Leows Madison -- represents a tasteful and sensible makeover by which an old hotel has been made into a modern "new" hotel. Our room had the latest equipment, but still retained the good old stuff: lamps which turned on/off (no engineering degree required!), a spacious room, thick walls (no noise from the adjoining room), etc. In addition, the staff could not have been friendlier or more helpful. The only negative note would be the breakfast room -- on the Sunday of our six-day stay, it seemingly was a thirty-minute wait to get into the [too small] room, then a thirty-minute wait for service. No one seemed to be in charge. So we bailed out and bought cookies and almonds at a nearby CVS Pharmacy. (I was told later that three staff had phoned in sick -- and that had caused the disorganization.) Well...too bad to mar one's experience at an otherside-excellent hotel...

  • Stayed February 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank rosstucker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMadison, Hotel Manager at Loews Madison Hotel, responded to this review, 1 March 2013
We are thrilled to hear you enjoyed your stay at Loews Madison Hotel. As you know, we recently completed a large renovation and we greatly appreciate your positive feedback regarding our new look and ownership! We apologize for the wait you experienced in PostScript. We generally strive to provide attentive service and will use your feedback to better serve you in the future. We thank you for your review and eagerly await your next stay!

Warm regards,
Sherry Abedi
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbus, Ohio
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 27 February 2013 via mobile

This stay was for a.business trip. The hotel staff met me.at the door, called me by my name ans was very attentive to my needs. Since my company picked up the tab, I am unaware of the cost per night but the hotel is very nice, decor was up to date. The rooms were a bit smaller than I am used to. The bed was.very comfortable, plenty of pillows just like I like it. They supply the.bathroom with products from Bigelow. Love them!! The bathroom is also very small but they have a standup glass shower with a large showerhead like being in a rain shower. The only gripe I had.was.that the restaurant in the hotel "The Federalist" is.VERY overpriced. The menu when.ordering from.room.service has different food and us different in price. There are not alot of restaurants around this.hotel because it is downtown business area.

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dtr Stephanie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMadison, Hotel Manager at Loews Madison Hotel, responded to this review, 1 March 2013
Thank you for your kind words regarding your recent stay, Stephanie! Hosting your business trip was our pleasure and we're delighted to hear that you found your guest room and bed comfortable. We regret to hear that you felt the Federalist was overpriced. We strive to provide the best possible value at our dining outlets and only serve the finest and freshest, locally sourced produce and ingredients available. As an alternative dining option, our concierge is always happy to provide a list of recommended restaurants in the area. We appreciate your feedback and hope to welcome you back to Loews Madison Hotel and the Federalist upon your return to the area!

Warm regards,
Sherry Abedi
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Connecticut
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed 26 February 2013 via mobile

The Madison has a nasty habit of overbooking and sending you to it's lesser sisters. Watch out. Left me in the cold and 20 minutes to find me a room. Desk attendant was lost, and did not explain until 15 minutes in that he was searching for another hotel.

  • Stayed February 2013
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Cleanliness
Helpful?
1 Thank calz0ne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMMadison, General Manager at Loews Madison Hotel, responded to this review, 5 March 2013
We sincerely apologize for the severe inconvenience you experienced upon arrival. We know how exhausting traveling can be, and having to relocate hardly makes it easier. Like all hotels, we occasionally do experience capacity issues, and we know it is unfair to arriving guests. We take great pride in providing our guests with exceptional customer service and are doing everything we can to prevent this from happening in the future. Please let me know if there is anything I can do to make your next stay more enjoyable.

Warm regards,
Sherry Abedi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Turin, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 26 February 2013

The hotel is very nice. Clean and well-decorated rooms. The hotel has a very good location if you are looking for something that is closed to the area where International Fairs are hold. I have been in this hotel during the Fancy Food Show and I can def say that it is very convenient.

  • Stayed July 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lifeng395
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 25 February 2013 via mobile

Jus back fron two nights stay in Washington at Loews Madison hotel with my fiance. 10mins from unions station and walking distance to all major landmarks. Hotel was clean and the room was excellent. Staff at hotel were friendly, we didnt ask for anything in particular but we got the feeling on arrival that nothin would have been too much to ask. Door men are very polite and welcoming everytime you enter or leave the building, all in all a great stay and would definately go back if i was to return to DC.

  • Stayed February 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bmcmullan847
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
132 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed 24 February 2013 via mobile

This is a very nice hotel with a wonderful concierge. She tried to get us resturant reservations and then made some good recommendations. The rest of the service was fair. They had to be asked multiple to remove the liquor from my teenagers room. The room is large and loos lovely but was VERY noisy because of the radiator. We got no sleep.
Parking is overpriced at $40/day.

  • Stayed February 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Kelsner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Loews Madison Hotel

Property: Loews Madison Hotel
Address: 1177 15th St NW, Washington DC, DC 20005-2701
Phone Number:
Region: United States > District of Columbia > Washington DC
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#27 Green Hotel in Washington DC
#34 Luxury Hotel in Washington DC
#40 Business Hotel in Washington DC
#45 Romantic Hotel in Washington DC
#58 Family Hotel in Washington DC
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Loews Madison Hotel 4.5*
Number of rooms: 356
Official Description (provided by the hotel):
Become a part of history when you stay at Loews Madison Hotel. Located in the heart of downtown Washington D.C., our hotel has been honored to host distinguished guests including Elizabeth Taylor and John F. Kennedy. Our unmatched dedication to service has made us the first choice for political and social leaders, global travelers and families seeking the cultural legacy of our nation's capital. Only a short stroll from the White House, Embassy Row, and National Mall Monuments, Loews Madison Hotel is a refreshing destination for corporate stays, relaxing getaways and unforgettable gatherings. Appointed with sophisticated furnishings, our Washington, D.C. hotel features a collection of rooms and suites with amenities fit for a president. ... more   less 
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Also Known As:
The Madison Hotel Washington Dc
Madison Washington Dc
Madison Hotel Washington Dc

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