This hotel is run by people who act like indentured servants. They act like you are an inconvenience, except for the bell staff and Mohammed in Post Script, the bar.
The staff takes a long time to check in, check out. The restaurant staff is horrible. They don't bring you water or introduce themselves. They act high and mighty, and they make fun of the guests.
If this hotel starts training its staff, it may have a prayer of a chance.
I put my Do Not Disturb sign on my door. and housekeeping knocked several times on several occasions, once because the front desk didn't tell them I was staying another night.
There's Always a threat of housekeeping waking you up and barging in, despite the sign. There's also a threat of room service waking you up for your tray! so you have to place a heavy tray on the floor outside your room within 30 minutes of ordering. very annoying bc sometimes you fall asleep after eating.
- Official Description (provided by the hotel):
- Become a part of history when you stay at Loews Madison Hotel. Located in the heart of downtown Washington D.C., our hotel has been honored to host distinguished guests including Elizabeth Taylor and John F. Kennedy. Our unmatched dedication to service has made us the first choice for political and social leaders, global travelers and families seeking the cultural legacy of our nation's capital. Only a short stroll from the White House, Embassy Row, and National Mall Monuments, Loews Madison Hotel is a refreshing destination for corporate stays, relaxing getaways and unforgettable gatherings. Appointed with sophisticated furnishings, our Washington, D.C. hotel features a collection of rooms and suites with amenities fit for a president. ... more less
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- Also Known As:
- The Madison Hotel Washington Dc
- Madison Washington Dc
- Madison Hotel Washington Dc