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“All round exceptional city hotel experience”

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The Madison Washington DC, A Hilton Hotel
Ranked #85 of 142 Hotels in Washington DC
Certificate of Excellence
GreenLeadersBronze level
Reviewed 26 August 2014

Very friendly and helpful staff greet you on arrival to a wonderfully sophisticated but welcoming lobby. Rooms are clean, nicely furnished and decorated. Hotel restaurants and bar had good food and drinks and a nice ambience while the service was prompt but not rushed. Location was handy to all of DC's sights and restaurants. My only criticism is that the bathroom was small.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with this hotel
Thank Denise M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLoewsMadison, Director of Rooms at The Madison Washington DC, A Hilton Hotel, responded to this reviewResponded 29 August 2014

Dear Denise M,
We appreciate your time to review Loews Madison, and we are delighted to hear you found the room to be well-appointed. We are excited to hear that you enjoyed our brand new restaurant, Rural Society. It is celebrity Chef Jose Garces’ first ever Washington, DC restaurant – a new Argentine steakhouse which offers wood-fired meats, fish and vegetables, and pizzas and pastas. Thank you again for your feedback.

Sincerely,
Justin Adam, Director of Rooms

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1,035 - 1,041 of 2,303 reviews

Reviewed 26 August 2014

This hotel provides an elegant atmosphere with a warm personal touch. The staff could not be more pleasant or helpful. The rooms are clean and updated. The location is great - centrally located a few blocks from the White House; close to monuments, museums and great restaurants. We stay here every time we come to DC and always have a great experience.

  • Stayed: August 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Moira G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLoewsMadison, Director of Rooms at The Madison Washington DC, A Hilton Hotel, responded to this reviewResponded 29 August 2014

Dear Moira G,
Thank you very much for reviewing your experience. We're ecstatic to hear that you found our staff to be friendly and enjoyed our central, downtown location. We thank you for your kind words and look forward to seeing you again soon!

Warm Regards,
Justin Adam, Director of Rooms

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Reviewed 25 August 2014

The staff is fantastic. Its great to go to a hotel where they remember your name after your first night. All of their staff was very attentive and helpful. Its right by the White House and super close to a train stop.

  • Stayed: August 2014, travelled on business
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Review collected in partnership with this hotel
Thank Lyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLoewsMadison, Director of Rooms at The Madison Washington DC, A Hilton Hotel, responded to this reviewResponded 29 August 2014

Dear Lyn H,
Thank you very much for your time to review Loews Madison. I am thrilled to hear that you found our staff friendly and helpful. We pride ourselves on providing personalized and memorable service. Thank you for highlighting our very convenient location, and I hope you will return anytime your travels bring you to the area.

Cheers,
Justin Adam, Director of Rooms

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Reviewed 25 August 2014

I love this place! So elegant! We booked our room last minute, and i really didn't know what to expect given the fact that I have never stayed at this hotel. But I was so pleasantly surprised and I would definitely stay there again!

  • Stayed: August 2014, travelled with family
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Review collected in partnership with this hotel
Thank Babeanglhot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLoewsMadison, Director of Rooms at The Madison Washington DC, A Hilton Hotel, responded to this reviewResponded 29 August 2014

Dear Babeanglhot,
Thank you very much for reviewing your Loews Madison stay. I am glad you enjoyed our spacious rooms and found everything to be comfortable. Thank you for choosing Loews Madison, and we hope you will return anytime your travels bring you to the area.

Sincerely,
Justin Adam, Director of Rooms

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Reviewed 25 August 2014

Awesome hotel, very clean...Highly recommend! The hotel rooms and the bathroom are extremely clean and are very modern. Everyone knows that a nice hotel makes your vacation so much better, and this hotel definitely supplies that, along with a very friendly, helpful staff.

  • Stayed: August 2014, travelled with friends
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Review collected in partnership with this hotel
Thank Ross R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLoewsMadison, Director of Rooms at The Madison Washington DC, A Hilton Hotel, responded to this reviewResponded 29 August 2014

Dear Ross R,
Thank you for your five star review! We appreciate your positive feedback regarding your recent stay and are very glad that you enjoyed our decor and in-room amenities. We realize it's the "little extras" that go a long way in making a stay as relaxing and comfortable as possible. We look forward to welcoming you back to Loews Madison Hotel soon!

Warm Regards,
Justin Adam, Director of Rooms

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Reviewed 23 August 2014

Easy access to three metro stations downtown, this renovated hotel features stylish decor while maintaining a family-friendly atmosphere. While fruit-filled water dispensers in the lobby are a thoughtful touch, guests also have convenient access to a Starbucks express on the main floor. The room was spacious and came with lovely boutique toiletries to match the beautifully designed bathroom. Other than the noisy AC, minor shortcomings were the lack of slippers and not providing newspapers in the hallway. DC boasts a great selection of world class eateries, but affordable good eats in close proximity include Pret a Manger for lunch and Birch and Barley for dinner and drinks.

Stayed: April 2014, travelled as a couple
Thank monkeyface09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLoews, General Manager at The Madison Washington DC, A Hilton Hotel, responded to this reviewResponded 24 August 2014

Dear monkeyface09,
We appreciate you taking the time to review Loews Madison. Thank you for highlighting the features you enjoyed including our convenient location just blocks to a few different Metro lines, stylish hotel décor, and our Starbucks barista bar right off the lobby. I’m glad you enjoyed our spacious rooms and toiletries too. I am sorry to hear your AC was noisy and apologize for the inconvenience. We do provide newspapers off the lobby elevators and are glad to accommodate guests who request paper deliver during their stay.

You’re certainly right that DC has a wonderful selection of world-class eateries. We’re very excited to have just opened a new restaurant by renowned Iron Chef, and master of Latin cuisine, Jose Garces. Rural Society at Loews Madison is an Argentine steakhouse concept with wood-fired meats, fish and vegetables, as well as pastas and pizzas. We also have a fantastic lunch menus which includes sandwiches and salads, and breakfast too. And don't miss out on our happy hour!

Thank you again for your feedback, and we hope to welcome you back to the hotel anytime your travels bring you to DC.

Warm regards,
Cheraz Ecker, General Manager

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Reviewed 23 August 2014

Overall, this was quite a nice hotel, we found the staff to be very friendly, eager to assist with our needs, particularly Silvia on the front desk and Kaouthar (Concierge). Our accommodation had been booked for Deluxe room, however, on entering on the 5th floor, we were right next to the AC units on the roof, we requested another room and were allocated to 15th floor, this had two queen beds, huge arm chair and no room to move, bed was a bit hard, next day we asked to be moved to a King Size room on the 12th floor, excellent, bed was comfortable, room to move and put our luggage, bathroom was very nice with a proper shower and no bath to climb in & out of, complimentary coffee or orange juice & pastry downstairs in Starbucks cafe, nice little Pub around the corner in L Street called the Post Pub (Flying Dog).

  • Stayed: August 2014, travelled as a couple
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1  Thank Cathy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLoews, General Manager at The Madison Washington DC, A Hilton Hotel, responded to this reviewResponded 25 August 2014

Dear Cathy L,
Thank you very much for your time to review Loews Madison. I am glad you found our property to be quite nice and am very pleased you experienced our friendly, accommodating staff. Sylvia and Kaouthar are wonderful examples of our team members’ dedication to above and beyond service. I am sorry to learn that some of our room offerings were not a fit for you and it took some time to get settled; we apologize for the inconvenience. It is good to know our staff took care of your requests and were able to accommodate you with your room preference. Thank you for pointing out our nice bathrooms, as well as an attraction near our location. We appreciate you choosing to stay with Loews Madison and sincerely hope we will have the opportunity to welcome you back whenever you travel to DC. Hopefully next time you will get to check out our new restaurant, Rural Society by Iron Chef Jose Garces! It serves breakfast, lunch and dinner and offers a daily happy hour.

Thank you for your feedback!

Warm regards,
Cheraz Ecker, General Manager

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Additional Information about The Madison Washington DC, A Hilton Hotel

Address: 1177 15th St NW, Washington DC, DC 20005-2701 (Formerly Loews Madison Hotel)
Phone Number:
Region: United States > District of Columbia > Washington DC
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#27 Green Hotel in Washington DC
#39 Luxury Hotel in Washington DC
#40 Business Hotel in Washington DC
#45 Romantic Hotel in Washington DC
#58 Family Hotel in Washington DC
Price Range: £91 - £307 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Madison Washington DC, A Hilton Hotel 4.5*
Number of rooms: 356
Official Description (provided by the hotel):
A sophisticated retreat with historic charm, The Madison, a Hilton Hotel is just steps from K Street, and only blocks from the White House, the city’s convention center and two Metro stations. Walk to Dupont Circle and McPherson Square. This heart-of-downtown location makes the hotel convenient for sightseeing, conferences and business. We are five miles from Washington National Airport. Our service-centered hotel boasts PostScript Restaurant and Lounge, fabulous event space for up to 500, a sauna and steam room in the health club, and some suites with balconies. We are also family- and pet-friendly. Each guest room, suite and accessible accommodation has free WiFi, a flat-screen TV and comfy bathrobe. On higher floors, our suites offer free premium-plus WiFi, a coffeemaker and a sofa bed in the living area. ... more   less 
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Also Known As:
The Madison Hotel Washington Dc
Madison Washington Dc
Madison Hotel Washington Dc

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