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The Fairfax at Embassy Row, Washington, D.C.
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Reviews (1,981)
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All reviewsdupont circlejockey clubanderson housephillips collectionluxury hotelfront desk staffbeautiful hotelmetro stationlocation is greatper daybusiness centertwo blocksdc areawhite housevalet parkingnational malliprefer
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Reviewed 18 February 2013

My wife and I just stayed here for two nights this past weekend. The location is great in the heart of the embassy area and a short walk to Dupont Circle and P Street. Plenty of interesting restaurants within a very short distance and the hotel is right across the street from the Phillips Collection. The hotel itself is very nicely appointed and I am told was once a Ritz Carlton. The lobby is tiny. Off the lobby is a wonderful bar with lots of seating, a fireplace and is a great place to have drinks. The restaurant, 2100 Prime, is quiet and classic. The breakfast we enjoyed there was great with very professional and welcoming service.

Our room, 414, was disappointingly small, though nicely furnished. It would be more appropriate for a single guest rather than for 2. The bathroom was tiny and had virtually no storage space for toiletries. The king bed was comfortable but took up nearly all of the room. However, we did get a good rate of $154.00 from the hotel's website so it was still a reasonable value. The room doors to the hall slam very loudly and one can easily be wakened by it, as I was. Also, the bright lights from the hallway spill around the door frame making it impossible to get the room dark enough. These are issues the hotel ought to deal with.

We found the staff to be professional, especially the concierges, who assisted us with meal reservations and steered us right both times - to Circa for dinner and Kramerbooks for brunch.
We found the staff to be very friendly. We would return here for many reasons, but would request a larger room.

  • Stayed: February 2013, travelled as a couple
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3  Thank Equity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, Washington, D.C., responded to this reviewResponded 19 February 2013

How wonderful to hear that your stay with us was enjoyable, and we sincerely appreciate your kind words for our staff. The convenient location of The Fairfax at Embassy Row enables our guests to get the most out of their stay in Washington, DC and we’re thrilled that it added enjoyment to your experience. Please don’t hesitate to let us know exactly what your needs are for any future stays. It would be our pleasure to welcome you back and we thank you for your gracious review and helpful suggestions.

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Reviewed 17 February 2013

After a very lovely first stay here several months ago, I opted for Fairfax Embassy Row again. This time, when I checked in, they put me in a room that was a fraction of the size I was in before. I went downstairs to ask about that, and they immediately put me in a much nicer and bigger room. Why even need to ask? You know I'm an SPG member. You know I've stayed here before, why leave a bad taste in my mouth.

New room was much bigger and comfier, but then looked around and realized there was no desk! I had a huge amount of work to do over four days, and did it all sitting on the bed. Also, Internet is expensive, and it only covers one device. They waived the additional device charges, but this is a ridiculous policy in this day and age. What traveling businessperson doesn't have a laptop, and iPad, and a smartphone? That's why I say this hotel isn't really that well suited for a business person. It's really more of a vacationers' hotel.

I'll also say that while the front desk and concierge are quite nice, the bell captain and bellboys are oddly useless. They'll chat while you're struggling with the very heavy front door and your luggage, and then come up to help you after you've thrown yourself through it already. This happened twice, as I had two sets of bags to bring in on two days.

Room Tip: Definitely ask if you're put in a tiny room. As noted above, they moved me into a larger room immediately.
  • Stayed: February 2013, travelled on business
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1  Thank ricedish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, Washington, D.C., responded to this reviewResponded 19 February 2013

Thank you for taking the time to let us know about your recent experience at The Fairfax at Embassy Row. While we are happy to learn that we were able to accommodate your request for a larger room, we are disappointed to hear that your expectations were not exceeded, regarding both your room and service levels provided. We will share your comments with our staff in order to emphasize the need for outstanding customer service and we thank you for alerting us to this issue. It would be our hope to be able to welcome you back for the exceptional stay that you deserve and we thank you for your review.

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Reviewed 14 February 2013

The staff here is kind and helpful. The room was nice, but the shower was awesome--such great water pressure! However the best part about the hotel was its proximity to the Phillips Collection and the Anderson House Museums--such gems. The valet parking was pricey, but worth it because of parking restrictions in the area.

  • Stayed: January 2013, travelled as a couple
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Thank Phebe T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, Washington, D.C., responded to this reviewResponded 19 February 2013

We are thrilled to read your comments and are glad that you enjoyed the convenient location and luxurious amenities at The Fairfax at Embassy Row. Having the opportunity to explore the amazing museums that surround our hotel is something we wish every guest could experience. It was wonderful to have had you here and we look forward to welcoming you again in the future. Thank you for your lovely review.

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Reviewed 12 February 2013

We stayed here for 3 nights in October 2012. Arrived from Dulles airport around 2pm. We had asked for a room on a high floor but it was not ready. We had the choice of accepting a room on a lower floor or waiting for our room to be ready. We chose to wait and had a drink in the bar. The bar staff were very friendly and our room was ready within the hour. We had a double room on the 4th floor with a view of Mass Ave. Room was large and bed very comfortable. Bathroom massive and everywhere spotless. Only complaints would be that we had an interconnecting room and on our second night, there was a family in the room next door meaning we did hear some noise from their room. Only other minor complaint would be that the air conditioning unit is right above the bed, was pretty noisy and took some getting used to.

We didn't eat at the hotel but the menu seemed pricey. The bar was certaininly expensive but no more so than any other hotel bar in the city. The hotel is about 10 mins from Dupont Circle and about 25 minutes walk to the White House and all the sights. Plenty of restaurants and bars within walking distance.

We booked directly with the hotel when they had a special offer on so we got a good price for the room. For the price we paid, I would stay there again and recommend the hotel.

Room Tip: We had a room on a higher floor and it was very quiet with a good view. There may be street noise with rooms on a lower floor.
  • Stayed: October 2012, travelled as a couple
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Thank Stefn81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, Washington, D.C., responded to this reviewResponded 19 February 2013

Thank you for taking the time to share your recent experience at The Fairfax at Embassy Row with us. It appears that you enjoyed not only our convenient location, but our luxurious accommodations and amenities during your stay and we thank you for your compliments. We will certainly have our Maintenance Engineers look into any issues with the air conditioning in your room. We hope you will have the opportunity to visit with us again!

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Reviewed 6 February 2013

What a wonderful, friendly, understated hotel. The staff is exceptionally friendly in an efficient, non-pushy kind of way. Imagine the old days, when manners mattered, instead of overly smiley familiarity, surliness or attempts to be überhip (like SPGs awfully contrived "W" concept...). The bar is fantastic, with plenty of space and nooks and crannies to hide away in and actually speak to your guests. The room was generous, clean and comfortable. I'm not staying anywhere else when I come to DC.

Stayed: February 2013, travelled on business
1  Thank Berlineric1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, Washington, D.C., responded to this reviewResponded 11 February 2013

We are truly humbled by your most gracious review and are thrilled that your stay at The Fairfax at Embassy Row made such a wonderful impression on you. It certainly pleases us to hear that our staff provided you with the high-quality of service we continuously aspire to provide our guests, with respect and courtesy being paramount. Your kind acknowledgement of our comfortable accommodations and stylish dining and bar options are appreciated. It would be our pleasure to welcome you back again and again and we thank you for your fantastic review.

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