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“Outstanding service, consistently”

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The Fairfax at Embassy Row, Washington, D.C.
Ranked #76 of 141 Hotels in Washington DC
Certificate of Excellence
Reviewed 21 March 2014

I am a frequent business traveler, and I had the pleasure of making the Fairfax at Embasy Row my home away from home each week for seven months. I was consistently impressed by the outstanding service I received at this hotel. The front desk staff was always prompt and courteous. The director of business travel sales went well above expectations to make sure the Fairfax was positioned to offer the best service possible to its business guests. The rooms were each very unique, speaking to the history of the building, and which I enjoyed compared to the cookie cutter rooms found in newer properties. The location of the property was excellent, with nearby restaurants, metro stations, and other amenities around DuPont Circle.

Room Tip: I always enjoyed the rooms facing Massachusetts Avenue or south
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  • Stayed: March 2014, travelled on business
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1  Thank Steven D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, Washington, D.C., responded to this reviewResponded 24 March 2014

Not being a cookie-cutter hotel is what makes The Fairfax at Embassy Row the special place that it is. We’re thrilled that your extended stay was made complete by the attention given by our dedicated staff and comfort provided by our luxurious accommodations. We strive to ensure that every one of our guests is truly satisfied with their experience and we’re happy to read that we met that goal with yours. We look forward to welcoming you back and we thank you for your kind review.

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Reviewed 20 March 2014

I picked this hotel due to its location to the Metro. I ran the Rock'n'Roll marathon and originally planned to stay two nights. Due to an accident at home, I was able to get credit for a night stay with a short conversation with a representative. Upon my arrival I was pleasantly greeted by the bellman and desk staff. I asked for a late check-out and was so glad to know it was no trouble. After running the race, hotel staff offered me additional water and an even later check out time. I was greeted by name by the front desk staff as though I was an honored guest. Upon leaving, I realized I had left my phone charger in my room. With an easy call to security, they retrieved my charger and returned to me before I even needed it! Each contact point was excellent. And the room was comfortable and clean, the location was great and the lounge is very quaint. I would definitely stay here again!

  • Stayed: March 2014, travelled solo
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Thank MargaretW2112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, Washington, D.C., responded to this reviewResponded 24 March 2014

It was an absolute delight to welcome you to The Fairfax at Embassy Row and we’re so pleased to read that our staff was able to provide you with the necessary attention needed to make your stay even better. We certainly appreciate your kind words and hope that you will be able to join us again soon for another exceptional stay. Thank you for your review.

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Reviewed 18 March 2014

Imagine a hotel where the staff is genuinely nice, the building is gorgeous, and it's perfectly located. The Fairfax at Embassy Row meets all of those criteria. I purchased this hotel as a "Mystery" hotel and could not have asked for anything better. I experienced a travel day, which the folks at The Fairfax took care of instantly, which did wonders to de-stress.

When we arrived we were greeted by incredibly nice and knowledgeable staff. The hotel is located at Dupont Circle, which basically is where it is at. Surrounded by tasty restaurants and fancy embassies. If you're ambitious you can easily walk to the National Mall, if you're less ambitious it is very close to the Metro station.

The room was quiet and very comfortable. The shower can make or break an experience for me. I love the toiletries especially the body wash. The water pressure was amazing and it was nice to come home to a hot shower.

Overall, highly recommended for their great service and amazing location!

  • Stayed: March 2014, travelled as a couple
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Thank Kimberly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, Washington, D.C., responded to this reviewResponded 24 March 2014

With the Metro being less than 2 blocks away from The Fairfax at Embassy Row, our guests are provided the ultimate experience of exploring Washington, DC with the utmost convenience. We’re so glad you found your accommodations to your liking and were able to relax a bit while staying with us. Thank you for sharing your experience with us and we look forward to your next stay.

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Reviewed 17 March 2014

I loved this gem of a hotel. My husband and I stayed in a handicapped-accessible room on the 5th floor. We didn't need the handicapped accommodations, but the room had the lowest available rate, so we took it. The staff found us a room with extra space for a cot (we had an unexpected third guest for a night). The bed was amazingly comfortable and both the bedroom and bath were very spacious. Our only complaint was that the water-pressure in the shower wasn't great, likely because of the modified showerhead.

The staff was also very friendly. We showed up early, expecting to just drop off our bags, but they let us go right to the room. The location was also great--just one block from the Dupont Circle Metro station and in a cute little part of town with plenty of restaurants and places to go. We'd definitely stay here again.

  • Stayed: March 2014, travelled with family
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Thank ATS001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, Washington, D.C., responded to this reviewResponded 24 March 2014

Dupont Circle certainly has a wide array of elegant dining options and shopping establishments, all within steps of the doors of The Fairfax at Embassy Row. We’re delighted that you had an opportunity to enjoy the area and were impressed with the service levels you received from our staff. It would be our pleasure to welcome you back in the near future!

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Reviewed 16 March 2014

Stayed for a weekend. The place seems to work hard at looking snobby but the staff was extraordinarily friendly, whether you were wearing a tie ... or not. Perfect location, maybe 200 yards from Dupont Circle, so it's a quick walk to the Metro. Have to mention that the LG flatscreen was the best calibrated TV that I've ever watched in a hotel. Some coffee in the lobby in the morning would be nice, but maybe the swells knew the secret password and we didn't. Oh well, the weekend price on Expedia was too low to pass up. We'll stay here again on the next trip to DC.

  • Stayed: March 2014, travelled as a couple
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Thank StartSlowAndEaseOff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, Washington, D.C., responded to this reviewResponded 24 March 2014

Thank you for choosing to stay at The Fairfax at Embassy Row during your visit to our Nation’s Capital. We’re happy to read that your stay was comfortable, but would like to clarify that a coffee maker and supplies is provided in every room for our guests’ convenience. It was a pleasure to welcome you as a guests and we look forward to your return.

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Reviewed 13 March 2014

Stayed in this hotel for the first time for two nights in March 2014 with my girlfriend. As others pointed out, it's in a great location, lots of life around and also close to the metro.

I had a wonderful experience checking in, Kati, the person at the reception was extremely friendly and helpful. She made sure we got a great room, and was very patient (even after I locked myself out of the room 5 minutes after checking in).

The hotel also has a great bar and the bartender was super nice. (S)he made us delicious cocktails and went out of her way to make us feel well.

The top it off, we got a late checkout after sleeping in. All in all, it was a wonderful experience, I highly recommend this hotel. I will definitely be staying here again.

  • Stayed: March 2014, travelled as a couple
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2  Thank Tamas E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, Washington, D.C., responded to this reviewResponded 19 March 2014

We love hearing that our dedicated staff and their efforts created an enjoyable stay for you and we sincerely appreciate your recommendation of The Fairfax at Embassy Row. Thank you for letting us know which staff members specifically made your stay more comfortable; we will be sure to acknowledge their efforts. We look forward to welcoming you back soon and we appreciate your feedback.

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Reviewed 10 March 2014

Last time I was here, had a small spartan room with no desk. This time, arrived on a snowy night; asked for a room with a desk - and the very helpful front desk person found one that he thought had a desk (and was right). Called after I got into the room just to make sure. Room MUCH better, lighter, larger and very helpful for a business traveler. (Desk person said many people came for other reasons and often didn't want a desk.) Staff particularly helpful this time.

Room Tip: Desks seem associated with size.
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  • Stayed: March 2014, travelled on business
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    • Sleep Quality
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Thank James P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, Washington, D.C., responded to this reviewResponded 19 March 2014

How nice that your recent stay with us provided you with just what you needed for a productive business stay. It was a delight to welcome you to The Fairfax at Embassy Row and we appreciate your kind words regarding our staff and accommodations. We hope you will be able to join us for another stay very soon and we thank you for sharing your experience.

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Additional Information about The Fairfax at Embassy Row, Washington, D.C.

Address: 2100 Massachusetts Avenue NW, Washington DC, DC 20008-2807 (Formerly The Fairfax at Embassy Row)
Region: United States > District of Columbia > Washington DC > Dupont Circle , Upper Northwest
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Suites Wheelchair access
Hotel Style:
#20 Family Hotel in Washington DC
#29 Business Hotel in Washington DC
#37 Luxury Hotel in Washington DC
#43 Romantic Hotel in Washington DC
Price Range: £92 - £272 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Fairfax at Embassy Row, Washington, D.C. 4*
Number of rooms: 259
Official Description (provided by the hotel):
Our intimate, upscale Washington, D.C. hotel offers approachable sophistication in a classic setting. Nestled among leafy avenues, world-class boutiques and exceptional dining, The Fairfax at Embassy Row, Washington, D.C. is a haven of refinement. ... more   less 
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Also Known As:
The Fairfax At Embassy Row Hotel Washington Dc
Westin Washington Dc
Washington Dc Westin
Westin Embassy Row

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