Beautiful hotel, great rooms, well appointed, comfortable, with all the amenities (except, strangely, any sort of in room safe, which is pretty rare these days not to have one), even a decent fitness center. But, from minute one the service was mediocre. The bell captains couldn't be bothered helping with luggage when we arrived, nor even holding the doors open, and that was pretty much the case throughout our stay. Check in time was 4pm, but there were dozens of people waiting in the lobby right up until that moment and then suddenly all the rooms became available - that's just poor time management and not good guest relations. Over a three day stay, housekeeping never once came to our room - late on the second day I called to see what was going on and a housekeeping supervisor came to the room to inform me that there was no record of the room being occupied, so she apologized, but, no housekeeping. We went to eat breakfast in the cafe one morning - the two waiters were grouchy the whole time, brought us coffee and juice, but then never came back to take an order, despite attempts to flag them over (and very few people in the room, so it wasn't that they were busy), finally after about half an hour we just gave up and asked for a check, then suddenly they wanted to take an order. I wouldn't bother to return.
- Official Description (provided by the hotel):
- A sophisticated, independent hotel located in downtown Washington DC, the Washington Court Hotel offers the ultimate in modern design and hospitality. Boasting a central location near Union Station and Capitol Hill, the Washington Court Hotel is a 265 room distinguished downtown destination for both business, leisure travelers and DC’s elite. Guests at the Washington Court Hotel can explore the rich history of Washington DC just by stepping outside our front doors. Situated adjacent to Union Station, our 16-story property is located in the heart of the distinctive Capitol Hill neighborhood providing access to the National Mall, renowned monuments, free museums and the U.S. Capitol. Luxuriate in world-class surroundings, complete with Italian marble bathrooms, well-lit vanities, and haute technology including flat-screen TVs and high-speed wireless Internet access. As a truly exceptional destination among downtown Washington DC hotels, Washington Court Hotel is an inspired choice for discerning visitors of Capitol Hill. At Washington Court Hotel, your experience plays center stage to everything we do. A family-friendly adventure, business outing or solo excursion – our helpful staff is at your disposal to set the tone for an experience that is unrivaled on “The Hill”. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travel Republic (UK), Hotels.com and Booking.com so you can book your Washington Court Hotel on Capitol Hill reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Washington Court Dc
- Washington Court Hotel