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“Great Location, Fun History”

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Willard InterContinental Washington
Ranked #14 of 141 Hotels in Washington DC
Certificate of Excellence
GreenLeadersBronze level
Layton, Utah
Level 5 Contributor
51 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Great Location, Fun History”
Reviewed 19 April 2013

The Willard is only a short walk or inexpensive cab ride from all the great sites and restaurants in DC. We stayed in a simple room with our two teenage daughters. Loved the comfortable beds and pillows--we all slept great after long days on our feet. Every morning during my daughters' extended beautification process, I'd escape to the beautiful lobby, buy a latte at the Cafe du Parc, and read in peace :)

Our favorite thing about the hotel: the Round Robin bar. My husband and I snuck down every evening before dinner, again to avoid the teen beautification process, to sip fantastic cocktails under the gaze of former patrons such as Charles Dickens and Woodrow Wilson. Truly a gem of a bar!

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sydney S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1401HotelManager, Manager at Willard InterContinental Washington, responded to this review, 22 April 2013
Dear Sydney S,

Thank you for taking the time to share with your comments on your recent stay. We are happy to see that our comfortable beds and pillows made for a good nights rest and that you were impressed with our location and proximity to the D.C. attractions. We are glad you and your husband were able to enjoy cocktails at the Round Robin while your daughters beautified themselves. The team at the Round Robin will adore your comments. We hope to welcome you back to the Willard in the near future.

Regards,

James Ryan
Hotel Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Cary, North Carolina
Level 5 Contributor
60 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 18 April 2013

Two nights for business. Great location near the White House and The Mall. Big, comfortable rooms with plush beds. Grand lobby and a bit of historical character everywhere. Would highly recommend. Little expensive, but worth it for all of the extra intangibles.

  • Stayed April 2013, travelled on business
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    • Location
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Helpful?
Thank floricuse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1401HotelManager, Manager at Willard InterContinental Washington, responded to this review, 22 April 2013
Dear floricuse,

Thank you for your fantastic review and for recommending the Willard. We are very fortunate to work in such a beautiful hotel which is steeped in history and elegance. We look forward to seeing you on your next trip to our Nation's Capital.

Regards,

James Ryan
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mexico City, Mexico
Level 6 Contributor
90 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
Reviewed 17 April 2013

Was there for the Cherry Festival a couple weeks back and once again, I find this to be one of my favorite hotels in the world. When checking in, I was asked if I had a favorite room, I stated the Oval Suite, and the nice gentleman laughed.... (was using points) but did give us a nice upgrade anyway. Alas, not the Oval Suite!

The room did have the great big window covering almost the entire outside wall instead of the standard window and the view was great so really can't complain too much!

We did have afternoon tea one day, was great as usual, although not held in peacock alley as I had had many times in the past. Perhaps that is only on the weekends?

I have nothing else to say about the Willard except if you are going to DC and want to stay at a really luxurious hotel, with amazing staff and with the most interesting history, there is no other place comparable!

  • Stayed April 2013, travelled as a couple
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    • Cleanliness
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Helpful?
1 Thank tammynnc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1401HotelManager, Manager at Willard InterContinental Washington, responded to this review, 17 April 2013
Dear tammynnc,

Thank you for taking the time to tell us about your recent stay and being a loyal guest to the Willard. We are glad to see that you enjoyed the Cherry Blossoms which continue to color our beautiful lobby. We look forward to welcoming you back for afternoon tea during the holiday season.

Regards,

James Ryan
Hotel Manager
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Melbourne, Australia
Level 5 Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 16 April 2013

Staying in the Capital City with two young boys could be hard work ... a hotel with large rooms and a great location helps ease the pain - and the Willard did just that - the rooms are really big - lots of space - super clean - and the location is perfect - hop on hop off bus out the front or you can walk everywhere - its a lovely hotel to come home to as its outside is spectacular - well worth it - and a bargain if you book in advance - wonderful staff and we will be back!

Room Tip: All rooms very big but the extra big rooms really are roomy!
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  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Sammybrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1401HotelManager, Manager at Willard InterContinental Washington, responded to this review, 17 April 2013
Dear Sammybrown,

Thank you for choosing the Willard InterContinental as your hotel of choice while vacationing in our Nation’s Capital. We are happy to hear that we were able to make your trip less painful. It sounds like the boys enjoyed all of the sites that Washington has to offer. We are very fortunate to be located within walking distance of many historical attractions. Thank you for your positive feedback. We are excited for your return to the Willard InterContinental Washington, D.C. in the near future.

Regards,

James Ryan
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, Minnesota
Level 4 Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 April 2013

We had an amazing time at the Willard. The customer service is amazing. Our room was upgraded for free - we initially had a reservation for the King Executive Suite with a view, and they upgraded us to something better. I'm not sure the type of room, but we stayed in the Martin Luther King Jr Suite 310. It was gigantic. Like 1500 square feet I think. We stayed 5 nights in April 2013. We ordered a room service breakfast every morning, and also had one room service dinner. The food was outstanding, and the service was impeccable. The front desk were extremely helpful and everything we needed was provided immediately and with a smile. The view was OK. We were on the third floor facing Penn Ave, so you really can't see much of the Wash Monument from there if you're on the third floor. But we could see all the way to the Post Office Pavilion on the left to the Wash Monument in the center and the guy on the horse (Sherman? not sure) on Penn Ave on the right. When you stand in front of the Willard you have a beautiful view of the Capitol. A higher floor may have been better for the view of the Washinton Monument, since it was mostly behind another building (Dept of Commerce?). But we enjoyed watching the people on Penn Ave. The room was so breathtakingly luxurious we really didn't need to look outside. And seriously we saw more than enough of the Wash Monument every day while we were out and about. We were surprised we had to pay for Wi-Fi, but it wasn't a big deal to us. We assumed it would be free, but it was not. The room service was great. I had an omelet one morning, and then the other mornings had the classic Willard breakfast with scrambled eggs and bacon. Husband had eggs benedict most mornings, and the breakfast sandwich one morning. Breakfasts were amazing. For our one room service dinner, I had the filet mignon, and husband had shrimp spaghetti. I've had better filets (it was a bit fatty), but you can't beat having a luxurious dinner in your hotel room in a bathrobe. I really loved our time at the Willard and we absolutely recommend it to everyone. We will definitely stay there again next time we are back in DC. The location is perfect. We walked everywhere over our 5 days - down to the Tidal Basin on 3 separate days, around the White House one day, and to the museums a couple times. You can definitely walk to the Capitol easily, but we were so tired by then, we took a taxi to the Capitol and then walked back. You can hear traffic noise from the third floor, but we didn't mind it. We enjoyed feeling like we were in the middle of the activity. But being from Minnesota, we weren't used to hearing so much honking and sirens! It seems to only be during the day though. Nighttime was quiet and peaceful. Oh also on the subject of noise, the guests there are so quiet and well-behaved. Our room was right next to the elevator, and I was worried we would hear beeping and people talking, but we didn't. The only time we ever heard any other guests in the hallway was around mid-day when a nearby family would be passing through with their kids. We never heard any elevator beeping. The customer service reminds me of shopping at Nordstrom - just amazingly gracious customer service. They go above and beyond to make sure the guests are happy. There was about a 30-45 minute delay on us being able to check in, and the staff did so many wonderful things for us trying to make up for it. They bought us drinks at the bar, sent up some wine and a fruit basket later to our room, and the manager offered again to take us out for drinks. They really won us over by their amazing service. I can't think of anything else to say, but long story short, we had a wonderful time at the Willard. They exceeded our expectations on every level, and every employee, from the bartender to the room staff to the waitstaff and front desk...everyone...was wonderfully courteous and gracious. Thank you Willard, we will be back.

Room Tip: Don't worry about a view. You will see more than enough of the Washington Monument every day wh...
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kristen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1401HotelManager, Manager at Willard InterContinental Washington, responded to this review, 17 April 2013
Dear Kristen B,

Thank you for taking the time to write such an outstanding review. I am happy to see that you were able to utilize your IHG Rewards Club membership by being upgraded to the Martin Luther King Jr. Suite. The culinary and private dining teams will be thrilled to read your feedback regarding breakfast. We are very fortunate to be within walking distance of many historic attractions. I am happy that we were able to exceed you and your husband’s expectations. Your recommendations are very much appreciated and we look forward to welcoming you back to the Willard InterContinental in the near future.

Regards,

James Ryan
Hotel Manager
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St Andrews, United Kingdom
Level 4 Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 April 2013

We spent four nights here on my sister's recommendation and loved it. The staff were great, the room comfortable and the atmosphere great. We had lovely breakfasts, ate in the restaurant one night and had snacks and cocktails in the Round Bar.

However the best bit was the LOCATION !!! We could walk everywhere from The Willard. The Mall, the White House, the Capitol, all the monuments. It was fantastic.

We'll be back!

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LMcC_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1401HotelManager, Manager at Willard InterContinental Washington, responded to this review, 15 April 2013
Dear LMcC_11,

Thank you for your feedback. I am glad to see that you loved your sister's recommendation. We are in walking distance to many of the historic sites and prominent locations in D.C. which makes our location convenient. I am thrilled that you had a wonderful dining experince in Cafe du Parc and enjoyed the cocktails in our Round Robin Bar. We look forward to seeing you on your next trip to our Nation's Capital.

Regards,

James Ryan
Hotel Manager
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Mobile, Alabama
Level 5 Contributor
69 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 13 April 2013

We recently stayed at the Willard Intercontinental for three nights while visiting Washington DC. We chose the Willard based on location, favorable Trip Advisor reviews and very reasonable senior room rates. We were delighted with our experience. Steeped in history, the restored Willard is beautifully decorated and elicits a sense of the luxury hotels of the past (as opposed to the largely sterile and uninspiring hotels of present day). The rooms were large, the staff genial and competent. We ate at the Cafe du Parc one night of our stay and had excellent food and service. The location is within walking distance of the Mall, the White House and a number of other sites of interest. Overall a wonderful experience......

  • Stayed March 2013, travelled with family
    • Value
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    • Cleanliness
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Helpful?
Thank docwgk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1401HotelManager, Manager at Willard InterContinental Washington, responded to this review, 15 April 2013
Dear docwgk,

Thank you for choosing the Willard InterContinental as your hotel of choice while vacationing in our Nation's Capital. We are very fortunate to work in such a beautiful hotel which is steeped in history and elegance. Thank you for your positive comments in regards to your dining experience at Cafe du Parc. The team will be delighted to hear your feedback. We look forward to seeing you in the near future.

Regards,

James Ryan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Willard InterContinental Washington

Property: Willard InterContinental Washington
Address: 1401 Pennsylvania Ave. NW, Washington DC, DC 20004-1047
Phone Number:
Region: United States > District of Columbia > Washington DC > Upper Northwest
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Spa Hotel in Washington DC
#8 Family Hotel in Washington DC
#8 Business Hotel in Washington DC
#9 Romantic Hotel in Washington DC
#9 Luxury Hotel in Washington DC
#26 Green Hotel in Washington DC
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Willard InterContinental Washington 4.5*
Number of rooms: 335
Official Description (provided by the hotel):
Located in the heart of the nation's capital, two blocks from the White House, The Willard InterContinental Washington, D.C. offers 335 spacious and elegantly appointed guest rooms, 41 of which are suites, that exude a unique blend of contemporary luxury and historic charm. Many of The Willard's guest rooms feature views of Pennsylvania Avenue and historic landmarks like the Washington Monument as well as downtown Washington, D.C. The Willard has been the site of many prestigious meetings, conferences and social events for nearly 200 years. With 19 meeting rooms and over 22,000 sq. ft. of event space, The Willard features unique and elegant function rooms including several ballrooms from which to choose. Discover a relaxing counterpoint to the busy pace of Washington, D.C. as you savor the fare at Cafe du Parc, featuring delicious French bistro cuisine and exquisite house-made patisseries. Reserve a table on one of Washington's most popular terraces' or dine inside in a modern, sleek Parisian-style setting. Join us for a drink in the historic Round Robin Bar. Located just off the lobby of The Willard, the Round Robin Bar has been a lively meeting place for Washington's political and social elite since the days of Abraham Lincoln. Long celebrated as one of the best in D.C., this legendary bar was known as the nexus of "Rum Row" and the "E street Corridor" -- plying its trade to luminaries such as Mark Twain and Walt Whitman. Today, this fashionable downtown spot draws a smart, stylish cross section of DC movers and shakers. The Round Robin Bar is open seven days a week, Monday through Saturday from 12 p.m. to 1:00 a.m. and Sundays 12:00 p.m. to midnight. ... more   less 
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Also Known As:
Willard Intercontinental Washington Hotel Washington Dc
Intercontinental Washington Dc
Intercontinental Hotel Washington Dc

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