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“Best Hotel in Washington?” 5 of 5 bubbles
Review of Willard InterContinental Washington

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Willard InterContinental Washington
Ranked #14 of 141 Hotels in Washington DC
Certificate of Excellence
GreenLeadersBronze level
Stanstead Abbotts, United Kingdom
Level Contributor
133 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
“Best Hotel in Washington?”
5 of 5 bubbles Reviewed 6 August 2008

The Sofitel put me up here as they had lost my booking, but it was worth the hassle as this is a much better hotel!
It's very unusual to find such an elegent and historic building in the USA. The location is perfect, you couldn't sleep any closer to the White House unless they invited you in!

  • Liked — The fabulous Building
  • Disliked — Hotels of this standard should provide a seperate shower, not a curtain over the bath!
  • Stayed July 2008, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Nicholas C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,527 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
The Woodlands, Texas
Level Contributor
319 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 282 helpful votes
5 of 5 bubbles Reviewed 18 July 2008

The Willard is one of the oldest and most notable hotels in a city full of notable hotels. If you like the amenities of a large, chain hotel, but still like a little character and charm, then the Willard may be your place in DC. It is a very nice hotel, and the price reflects that, so don't go looking for a bargain here. The service is first-rate, as befits a fine old hotel, and all amenities are expensive. I have to admit that it seemed sometimes that some of the staff were "resting on the hotel's laurels" a bit, just sort of an attitude to the effect that, "Hey, you are at the Willard, we don't have to be nice. Just be glad we let you stay here." But that attitude was not pervasive, and for the most part, everyone was very pleasant and helpful. Michael, the concierge, was especially nice and helpful.

Rooms are spacious, and a bit dated, but still nice. The restauraunts are fine. We enjoyed Cafe du Parc most of all. Casual French bistro, with friendly service, very good food, and a nice wine list, both for bottles and by the glass.

  • Liked — Location, Service
  • Stayed July 2008, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank WynneWoody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 17 July 2008

Stayed here for 3 nights. Staff was very nice, but made a major mistake on my bill that will be a headache to correct. Housekeeping was generally good but rather stingy with fresh soap. Expect to tip someone for every imaginable thing here; for example, there was not even a telephone book in the room. Bottom line: stay here for the beauty of the lobby, the history of the place or the snob appeal. You can get everything else for a lot less elsewhere.

  • Stayed July 2008, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank TexasLawCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 July 2008

Great stay for my family. Upgraded to a suite, which met reviews that had stated the Willard honors Ambassador status individuals. Excellent location and service. Only gripe would possibly be the price for parking and the attitude of the parking valets. Had two great evenings ending in the Round Robin Bar, great staff there as well. Will definately stay next year for our families 4th of July trip to DC.

  • Stayed July 2008, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank c130andrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston
1 review
5 of 5 bubbles Reviewed 6 July 2008

When my husband told me we were staying at the Willard
I was rather excited. The location of the hotel is fabulous. It is located next to two metro stops. The White House is just blocks away and there are numerous food choices in close proximity. Warning!! The quick and easy restuarants close around 7.
We had the secret service on our floor the whole week we were
there so the mystery guest had our curiousity raised.
The room and staff were fabulous and even held our bags
when we went on a 3 day trip to Philidelphia.
Great place and worth the money.

  • Liked — The Bed
  • Stayed June 2008, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Karsco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlow, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 14 May 2008

This is a generous 2/5 based on location and not much else.

The expectations from a five star "institution" hotel is something special but the Willard was a real let down.

The location is great, the lobby areas look fantastic but it appears that the hotel is trading on image and not service.

Check in was functional without being particulalry welcoming but only one of two bags was brought up to the room and it took several phone calls and trips backwards and forwards to get the issue resolved.

Rooms are fairly comfortable but the level of noise from corridors and adjoining rooms is unaccepatable for a high end hotel. It also niggles that simple things like ice machines and express check out were not working.

The whole experience was compounded by staff that gave no indictaions of caring about guests but gave off a well refined air of pomposity.

For significantly less money there are many better places to stay in Washington so on the next visit I will defintely chosse somewhere else

  • Stayed April 2008
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
5 Thank Abbots43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, GA
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 9 May 2008

What can you say about the Willard? The sense of history and luxury that are had here is almost beyond comparison. The rooms are large and well appointed. It is centrally located for just about anything that you’d want to see and do in DC.

The hotel has been around since before the civil war and has hosted some key figures in history. This sense in history appeals to me so I made it a point to stay here.

The lobby is grand and sports the seal of each state in its ceiling. The bar is unique in that it is round – thus the name “The Round Robin.” While several of Washington’s finest restaurants are close by, you will also not go wrong by eating at the hotel. I typically avoid hotel restaurants but that would be a mistake here. The Willard Room is a wonderful fine dining experience. I wasn’t as enamored with the Café du Parc but when compared to other hotel restaurants it was superior.

The only negative aspect that I could think of is that the Willard hosts some important people. A Saudi prince was staying the same week that I was so security was a bit tight. It was tolerable and not overbearing.

  • Liked — The atmosphere
  • Disliked — Cafe du Parc resturant
  • Stayed March 2008, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank GSMcKee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Willard InterContinental Washington

Property: Willard InterContinental Washington
Address: 1401 Pennsylvania Ave. NW, Washington DC, DC 20004
Phone Number:
Region: United States > District of Columbia > Washington DC > Upper Northwest
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Spa Hotel in Washington DC
#8 Business Hotel in Washington DC
#8 Family Hotel in Washington DC
#8 Luxury Hotel in Washington DC
#9 Romantic Hotel in Washington DC
#26 Green Hotel in Washington DC
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Willard InterContinental Washington 4.5*
Number of rooms: 335
Official Description (provided by the hotel):
Located in the heart of the nation's capital, two blocks from the White House, The Willard InterContinental Washington, D.C. offers 335 spacious and elegantly appointed guest rooms, 41 of which are suites, that exude a unique blend of contemporary luxury and historic charm. Many of The Willard's guest rooms feature views of Pennsylvania Avenue and historic landmarks like the Washington Monument as well as downtown Washington, D.C. The Willard has been the site of many prestigious meetings, conferences and social events for nearly 200 years. With 19 meeting rooms and over 22,000 sq. ft. of event space, The Willard features unique and elegant function rooms including several ballrooms from which to choose. Discover a relaxing counterpoint to the busy pace of Washington, D.C. as you savor the fare at Cafe du Parc, featuring delicious French bistro cuisine and exquisite house-made patisseries. Reserve a table on one of Washington's most popular terraces' or dine inside in a modern, sleek Parisian-style setting. Join us for a drink in the historic Round Robin Bar. Located just off the lobby of The Willard, the Round Robin Bar has been a lively meeting place for Washington's political and social elite since the days of Abraham Lincoln. Long celebrated as one of the best in D.C., this legendary bar was known as the nexus of "Rum Row" and the "E street Corridor" -- plying its trade to luminaries such as Mark Twain and Walt Whitman. Today, this fashionable downtown spot draws a smart, stylish cross section of DC movers and shakers. The Round Robin Bar is open seven days a week, Monday through Saturday from 12 p.m. to 1:00 a.m. and Sundays 12:00 p.m. to midnight. ... more   less 
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Also Known As:
Willard Intercontinental Washington Hotel Washington Dc
Intercontinental Washington Dc
Intercontinental Hotel Washington Dc

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