We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Tea was lovely”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Willard InterContinental Washington
Ranked #14 of 141 Hotels in Washington DC
Certificate of Excellence
GreenLeadersBronze level
Level 6 Contributor
114 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Tea was lovely”
Reviewed 9 May 2014

My sister took me to tea at the Willard. It was a lovely experience. Beautiful ambiance, harpist playing in the corner, attentive wait staff. Take my advice; skip the cucumber sandwiches and ask for extra clotted cream and lemon custard to go with the scones. Deeelish. Lovely, but pricey. (I didn't find a way to rate just the tearoom, so I rated the hotel.)

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank KK80439
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickBirchall, General Manager at Willard InterContinental Washington, responded to this review, 13 May 2014
Thank you for choosing to spend the afternoon at our afternoon tea here at the Willard InterContinental. I’m so happy that you and your sister had a wonderful experience. No need to skip the cucumber sandwiches; you may ask for extra clotted cream and lemon custard anytime! Throughout the different seasons we specialize the menu, décor and music so please come back and visit soon.

Sincerely,

Patrick Birchall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,877 reviews from our community

Traveller rating
    1,961
    647
    166
    63
    40
See reviews for
822
861
112
714
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (547)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
White Mountains
Level 6 Contributor
147 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 8 May 2014

We loved our stay. We were on a upper floor with a fantastic view. This historic hotel has been beautifully restored and has the best location in Washington

I have just 2 minor complaints. There is no excuse for charging for the Internet. Also the cafe serves average food with poor service. We did enjoy the bar. We had the Park and Stay package.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickBirchall, General Manager at Willard InterContinental Washington, responded to this review, 13 May 2014
Thank you for choosing to stay at the Willard InterContinental Washington, D.C. We are very fortunate to work in such a beautiful, historic building that is located in the heart of the city and are glad you felt the same way. I apologize that some areas of the hotel did not meet your expectations and will address them with the staff. Please sign up for our IHG Rewards program to receive complimentary internet usage. We have created so many great guest experiences and memories at our Cafe du Parc restaurant and therefore I am disappointed we fell below your expectations. We hope to welcome you back to our nation’s capital and the Willard in the near future. Please let me know when you are coming this way to invite you to a luncheon on our open terrace of the cafe.

Sincerely,

Patrick Birchall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montague
Level 6 Contributor
193 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed 7 May 2014 via mobile

The location, restaurants and lounges, and welcoming reception area are all fabulous. The outdoor cafe on a lovely spring day in DC cannot be beat. The lobby has over the top luxury and finish. The staff are courteous and very helpful. Shout out to the bell staff. Thanks for helping when you might have looked the other way. The room was very nice, not as lux as the lobby, but clearly the Willard invests in the shared space. The bed was very comfortable, the bathroom clean and well stocked. I stayed on business and could not experience all the wonderful dining and spa options. Definitely a strong value when all things are considered. I hope to return soon when I have more leisure time and can truly luxuriate in the graciousness and beauty.

Stayed May 2014, travelled on business
Helpful?
1 Thank Markey2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickBirchall, General Manager at Willard InterContinental Washington, responded to this review, 8 May 2014
Thank you for your business and for choosing to stay at the Willard InterContinental. I am pleased that you had such a pleasant experience while staying with us. The bell staff truly are one of a kind and I’m glad you felt the same way. Our bell captain who has been with us since the reopening of the hotel is also known by some as the "Mayor of Pennsylvania Avenue," always seeking to help our guests as a mayor should be. A leisure trip to D.C. is fabulous with all of the sights to see and of course a much deserved pampering at the Elizabeth Arden Red Door Spa is a must after a long day of venturing around. Food on the terrace of Café du Parc with a view of the monument, a Mint Julep at the Round Robin Bar and a massage to sooth the body and soul sounds like a well deserved break. We look forward to your return.

Sincerely,

Patrick Birchall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Michigan
Level 6 Contributor
106 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 5 May 2014

There is no other word for this hotel. It is pricey, but the proximity to the White House and the people that you may see while staying there makes up for it and makes it the quintessential DC experience. It is walking distance to so many things that you will want to visit while you are in DC that really helps to make up for the cost.

When we stayed here we took advantage of their breakfast each morning and it was excellent. I have been craving the sticky buns they offer ever since my stay here.

The view that we had of the Washington Monument from our window was another reminder that we were in our nation's capital each day when we woke up. We are actually planning a return trip to DC and plan on staying at least one more night at this hotel.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jencornell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickBirchall, General Manager at Willard InterContinental Washington, responded to this review, 8 May 2014
Thank you for choosing to stay at the Willard InterContinental and for your kindness with this review. I am glad that our service and location made up for the cost. We truly enjoy building relationships with guests such as you and will have a sticky bun waiting for you on your next return. I am rather addicted to the sticky buns myself and my belt buckle reminds of that; yet with all the amazing walks in the city I have no excuse not to burn them off.

Sincerely,

Patrick Birchall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Roanoke, Virginia
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 May 2014

Got a great last minute deal here on Hotwire for my husband's birthday. Though we did not pay a 5 star price we received over and above 5 start service. This place has the best location and service in DC.Be sure to visit the little history exhibit and get drinks in the bar.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tara P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickBirchall, General Manager at Willard InterContinental Washington, responded to this review, 8 May 2014
There are a few times in the year we will launch amazing deals. We are delighted you got to celebrate your husband’s birthday here - please extend my belated wishes to him. We are so fortunate to have so many ties to history that the gallery is small but mighty. We hope this stay will have you choose to stay with us in the near future and we look forward to welcoming you back soon.

Sincerely,

Patrick Birchall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salt Lake City, Utah
Level 3 Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 May 2014

Everyone should stay at the Willard at least once when visiting! Truly a grand old hotel. Right by the White House and next to the Treasury Building, the hotel reeks of history. The service was first rate and the room was very large and comfortable.

There is also a Corner Bakery right across the place which proved handy and easy place to east for meals.

Room Tip: Rooms in the corner are best for access to the elevators.
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christian J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatrickBirchall, General Manager at Willard InterContinental Washington, responded to this review, 8 May 2014
Thank you for choosing to stay at the Willard InterContinental Hotel. We truly appreciate your recommendation and are glad that you found our location to be convenient. Corner Bakery is a nice place; the Café du Parc also has amazing breakfasts and very tasty coffee - please give it a try next time you are in town. We look forward to having you back with us again in the not so distant future.

Sincerely,

Patrick Birchall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, Wales
Level 6 Contributor
134 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 30 April 2014

We arrived late at the hotel (10pm approx) and the hotel was fully booked, so the polite and friendly lady at the check-in desk advised us that she would like to upgrade us to one of their more expensive rooms from what we had paid for (this has unfortunately never happened to me before - so was very excited to see my room as you can imagine)

Due to the above I can't comment on the room we paid for or value for money as I don't know how much it would have costed for the room we stayed in, however the room has two double beds, a living/dining area and two bathrooms. It was very clean and nicely decorated, the main bathroom was very large and fearured a separate bath and shower. The beds were very comfortable and we couldn't hear any noise from any other rooms which lead us to have a good nights sleep.

The hotel itself I thought was beautiful, the hotel lobby is quite grand and the decor is quite traditional. I am led to believe the hotel is one of the oldest ones in Washington DC and has lots of history (though I am not from the US and cannot verify this).

the bell boys were very helpful and all the staff at the hotel were friendly but without being intrusive - perfect really.

The hotel has a perfect location, its so easy to walk from here to quite a few of the main Washington DC tourist sites, particularly around the Mall, e.g. the washington monument etc. Its also just around the corner from the W Hotel which has a rooftop bar/good nightlife (but I wouldnt choose to stay there because I still want to be able to sleep when I choose to go back to my room)

check-out was also easy.

If I ever visit Washington DC again, I would definately stay at this hotel

  • Stayed April 2014, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HOLIDAYoholic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Washington DC hotels
Sofitel Washington DC
#18 of 141 in Washington DC
3,167 reviews
Dupont Circle
The Hay-Adams
The Hay-Adams
#3 of 141 in Washington DC
1,260 reviews
JW Marriott Washington, DC
#66 of 141 in Washington DC
2,971 reviews
Show Prices
Show Prices
Show Prices
Mandarin Oriental, Washington DC
#13 of 141 in Washington DC
1,837 reviews
Dupont Circle
The Jefferson, Washington DC
The Jefferson, Washington DC
#5 of 141 in Washington DC
1,098 reviews
Upper Northwest
W Washington DC
W Washington DC
#54 of 141 in Washington DC
2,240 reviews
Show Prices
Show Prices
Show Prices

Been to Willard InterContinental Washington? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Willard InterContinental Washington

Property: Willard InterContinental Washington
Address: 1401 Pennsylvania Ave. NW, Washington DC, DC 20004-1047
Phone Number:
Region: United States > District of Columbia > Washington DC > Upper Northwest
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#6 Spa Hotel in Washington DC
#8 Business Hotel in Washington DC
#8 Family Hotel in Washington DC
#9 Luxury Hotel in Washington DC
#9 Romantic Hotel in Washington DC
#26 Green Hotel in Washington DC
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Willard InterContinental Washington 4.5*
Number of rooms: 335
Official Description (provided by the hotel):
Located in the heart of the nation's capital, two blocks from the White House, The Willard InterContinental Washington, D.C. offers 335 spacious and elegantly appointed guest rooms, 41 of which are suites, that exude a unique blend of contemporary luxury and historic charm. Many of The Willard's guest rooms feature views of Pennsylvania Avenue and historic landmarks like the Washington Monument as well as downtown Washington, D.C. The Willard has been the site of many prestigious meetings, conferences and social events for nearly 200 years. With 19 meeting rooms and over 22,000 sq. ft. of event space, The Willard features unique and elegant function rooms including several ballrooms from which to choose. Discover a relaxing counterpoint to the busy pace of Washington, D.C. as you savor the fare at Cafe du Parc, featuring delicious French bistro cuisine and exquisite house-made patisseries. Reserve a table on one of Washington's most popular terraces' or dine inside in a modern, sleek Parisian-style setting. Join us for a drink in the historic Round Robin Bar. Located just off the lobby of The Willard, the Round Robin Bar has been a lively meeting place for Washington's political and social elite since the days of Abraham Lincoln. Long celebrated as one of the best in D.C., this legendary bar was known as the nexus of "Rum Row" and the "E street Corridor" -- plying its trade to luminaries such as Mark Twain and Walt Whitman. Today, this fashionable downtown spot draws a smart, stylish cross section of DC movers and shakers. The Round Robin Bar is open seven days a week, Monday through Saturday from 12 p.m. to 1:00 a.m. and Sundays 12:00 p.m. to midnight. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Ebookers, IHG, Odigeo, TripOnline SA, Evoline ltd, HotelQuickly, getaroom.com and Cancelon so you can book your Willard InterContinental Washington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Willard Intercontinental Washington Hotel Washington Dc
Intercontinental Washington Dc
Intercontinental Hotel Washington Dc

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing