arrival at The Willard is fabulous - a beautiful, historic, restored hotel run with elegance. I stayed for a week on holiday and was very pleased with my choice. The Willard is one of those old fashioned, big overstuffed couches, fancy drapery, gold gilt frames, mosaic floor kinda places. If you are after quiet, sleek, minimalism this is not the place for you.
Service from everyone was very friendly and chatty - people seemed to know their jobs and ran things smoothly.
I had an ordinary king bed standard room and it was very generous! Large room, including large marble-tiled bathroom. work desk/chair; bedside tables; lounge chair with foot stool; round breakfast table and chair; minibar; safe; ironing facilities; shoe horns; robes and slippers; magnifying/shaving mirror, TV with 60+ cable channels, Keurig coffee machine, free daily newspapers. Toiletries were a nice citrus scent and included soap, shower gel, shampoo, conditioner, lotion, cotton balls, q tips, sewing kit, shoe shine cloth, emery board & orange stick.
The linen and towels were reasonable quality.
The strange things in the room included: there was no black tea for the Keurig. The pods were coffee/decaf coffee and lemon tea. On asking they could not supply black tea pods and so they sent up a water kettle and I supplied my own bags. They do provide boxes which include half & half/sugar/nutrasweet and stirrers - although this arrangement seems wasteful to me - I just wanted the sugar packet and had to rip open this box just for that. Eventually, I remembered to pilfer packets from another store. Also they do not supply ordinary milk - so I bought a glass of milk from the cafe downstairs and stored it in the mini fridge.
Which brings me to: this minibar is one of those that autocharges if an item is lifted off its pad. So every day, moving my milk, I generated a charge. Fortunately, the front desk very quickly removed those costs. Get them to remove the minibar and ask for an empty fridge if you do not want this. finally a minibar cost sheet was not included in the room - all I found was the empty cardboard holder and despite leaving it out for housekeeping to restock, it never was. although very well stocked, obviously minibar items were outrageously priced.
Re: the robes - two in the wardrobe - very nice - when I wore one - it was taken away and not replaced, never to be seen again. The same thing happened with the second one - and so i was very quickly out of robes. I suppose I could of rung and asked for replacements but it all seemed strange.
The bed has easily past its use-by date, requiring replacement. Just looking at it I could see the two deep dips. Whilst very soft I did not consider it bad enough to move rooms though. The bed comes with feather pillows - which I dislike - and foam pillows are available on request.
Some of the nice touches included a charging port for computers and phones on both the desk and bed side table. Extra magazines about local tourism were supplied. Although missing in my room - I saw other rooms which had a small bench at the foot of the bed. The shower head was fabulous. The room was very quiet and I didn't notice noise from other rooms. Street noise was more noticeable with the windows not sealed.
I utilised room service several times. I was very impressed with the speed - they came in far less time than quoted - the longest I waited was 15-20 minutes for a full dinner. Their cheese plate is superb! I ate at Cafe du Parc multiple times for breakfast lunch and dinner - all the meals were nicely cooked, generous servings but better than average. The breakfast buffet is extensive. Always easy to get a seat. The only hesitation is that this service is very slow. Nothing to wait more than 30 minutes for food service.
The location is great. easy walk down to the mall and all the smithsonian institutions and monuments, close to buses and metro, had a Big Bus tour bus stop out front. (btw there is also Signature Tours which have smaller enclosed air conditioned buses which would be far more comfy that the open air Big Bus and Old Trolley Bus tours in the sweltering summer).
All up I had a delightful stay - beautiful hotel - with a little gallery that tells the history and story. Staff service was excellent and prompt. I watched the website for months for prices and at about 2 months/6 weeks out the price came down substantially, even though including 4 July weekend.
I do recommend this hotel.
- Official Description (provided by the hotel):
- Located in the heart of the nation's capital, two blocks from the White House, The Willard InterContinental Washington, D.C. offers 335 spacious and elegantly appointed guest rooms, 41 of which are suites, that exude a unique blend of contemporary luxury and historic charm. Many of The Willard's guest rooms feature views of Pennsylvania Avenue and historic landmarks like the Washington Monument as well as downtown Washington, D.C. The Willard has been the site of many prestigious meetings, conferences and social events for nearly 200 years. With 19 meeting rooms and over 22,000 sq. ft. of event space, The Willard features unique and elegant function rooms including several ballrooms from which to choose. Discover a relaxing counterpoint to the busy pace of Washington, D.C. as you savor the fare at Cafe du Parc, featuring delicious French bistro cuisine and exquisite house-made patisseries. Reserve a table on one of Washington's most popular terraces' or dine inside in a modern, sleek Parisian-style setting. Join us for a drink in the historic Round Robin Bar. Located just off the lobby of The Willard, the Round Robin Bar has been a lively meeting place for Washington's political and social elite since the days of Abraham Lincoln. Long celebrated as one of the best in D.C., this legendary bar was known as the nexus of "Rum Row" and the "E street Corridor" -- plying its trade to luminaries such as Mark Twain and Walt Whitman. Today, this fashionable downtown spot draws a smart, stylish cross section of DC movers and shakers. The Round Robin Bar is open seven days a week, Monday through Saturday from 12 p.m. to 1:00 a.m. and Sundays 12:00 p.m. to midnight. ... more less
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- Also Known As:
- Willard Intercontinental Washington Hotel Washington Dc
- Intercontinental Washington Dc
- Intercontinental Hotel Washington Dc