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“Do Not Stay Here”

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Comfort Inn Downtown DC / Convention Center
Ranked #66 of 140 Hotels in Washington DC
Certificate of Excellence
Bel Air, Maryland
Level Contributor
97 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“Do Not Stay Here”
Reviewed 25 March 2014

This hotel has to be one of the worst I've stayed in. Price and location attracted friends and I to stay here but that is the only positive of this whole stay. There are two elevators in the hotel and both state that the maximum capacity is "2 persons" needless to say they're old and tiny. The room itself wasn't much bigger and the bathroom, well you'd be better off trying to shower in an airplane bathroom. Everything about this hotel was small. Being in the middle of the city, you'd expect this hotel to have nighttime security guards and it doesn't. One hotel guest (a foreign gentleman) got into an altercation with 2 homeless people (in front of the hotel) late at night and they attempted to follow him in the hotel; we (my friends and I) were the only ones there to tell assist this guest and help remedy the situation.
DO NOT STAY HERE if you're concerned about your safety nor if you're used to "average" size hotel rooms.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank FeBrews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmdc601, General Manager at Comfort Inn Downtown DC / Convention Center, responded to this review, 27 March 2014
Thank you for taking the time to write a review. We apologize that our rooms did not meet your expectations. While we are unable to increase the size of our rooms we are renovating our elevator system this month. We do have 24 hour security eventhough we are located in a safe, busy neighborhood, I am sorry you had a negative experience directly outside the hotel. Thank you again for your feedback, we hope to get the opportunity to make it up to you on your next visit to DC.
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990 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (173)
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maumelle
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 March 2014 via mobile

The hotel was very nice and clean. The staff was very friendly and accommodating. It is conveniently located to restaurants and transit stops. I would recommend the hotel for business or family travel.

Stayed January 2014, travelled on business
Helpful?
2 Thank Tamidra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmdc601, General Manager at Comfort Inn Downtown DC / Convention Center, responded to this review, 27 March 2014
We appreciate you sharing the details about your stay. We are glad that you had an overall great stay and that you were able to explore some of the nearby restaurants and sites. Thank you again for your comments, we look forward to welcoming you back in the near future.
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Albany, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 March 2014

Stayed here recently on a quick overnight for a meeting in DC next morning. Check in was quick and friendly, elevator wasn't working but that was minor inconvenience, room was clean and updated fairly recently. breakfast was good for the price "free" and Christine and David were very helpful at check out and getting me a cab.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DMarv911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmdc601, General Manager at Comfort Inn Downtown DC / Convention Center, responded to this review, 27 March 2014
Thank you for sharing your comments, we look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oakland, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 March 2014

Stayed one night last weekend. Price and location were good. Hotel was a pit - filthy, unkept, depressing. Only one elevator out of the 2 worked, and it only took 2 at a time. Had to take the stairs to 6th floor, saw vomit that looked like it had been there for weeks. Checkout clerk offered to arrange a car to get to Dulles, said it would "only be $80 and cabs cost $125". I ended up taking the Metro to the Washington Flyer, total cost, $13.75. What a scam. Bathroom fan didn't work, wierd stains on the walls. Breakfast goes to 10:00 on weekends, but beware - they stop serving the meat at 9:30. Cheap, sad place. Put me off Comfort Inns, frankly.

Room Tip: To choose a good room, go to a different hotel.
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  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Dolores G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmdc601, General Manager at Comfort Inn Downtown DC / Convention Center, responded to this review, 27 March 2014
Thank you for sharing your comments with us. I hope you received my email and I look forward to speaking with you soon.

David Brooks
General Manager
202.719.1630
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Brighton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 February 2014

Stayed here for 2 nights with a party of students from the UK. We booked directly with the hotel and they were very helpful, even managing to room us all on the same floor. This was a good base to explore DC, walking distance to the White House (even in the thick snow) and fairly close to McPherson Square Metro. (10 mins walk?). There was always free coffee and tea in the lobby and in the afternoon freshly baked cookies too - a definite plus for students on a tight budget. There are a range of places to eat nearby and a 24hr convenience store just along the street. The complimentary breakfast is good - they loved the waffle makers and made full use of them. Staff were really helpful and welcoming, the rooms were clean and the beds comfortable. The only reason it's a four star rating is because of the elevators. One had been out of action for a few days and the other packed up before we'd all got our bags up to the eighth floor - Many thanks to another guest who carried my case all the way up. It was in the middle of all the bad snow so I guess it was difficult to get maintenance? I would book there again for another visit.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank barh213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benbecula Island, United Kingdom
Level Contributor
162 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
Reviewed 27 February 2014 via mobile

Still at this hotel as I write the review. Needed to make sure people know about this place. I am staying here with 20 students on an educational trip to New York and Washington. This hotel is wonderful. The staff make it for me, from the checking in process to everything about this hotel has been very impressive. Christine who helped me with my group booking was here to meet us, she gave us good rooms which all the students were happy with. May I add here, although it was a group that I was with the students were quiet and did not disturb anyone here. Sound proofing is good as well.
Dantise who was at the reception desk in the afternoon was fab, so helpful and knowledgable. The breakfast is also good and plenty of it with a lot of variety. The added touches was the popcorn served at 1pm and the chocolate chip cookies at 4pm. All down in the lobby. It is about a 10 min walk to the Whitehouse, and 20 min to the Verizon centre. the assistant manager organised transport for us when we needed it also transport to Dulles airport when we leave. It is no mean feat as there are25 of us in all with large suitcases. All very good value. I certainly recommend this place if you want excellent value for money, with fab service and amazing staff. Thank you to the staff at this hotel for making our school trip a very memorable one.

Stayed February 2014, travelled with friends
Helpful?
2 Thank CHrisCooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
Reviewed 22 February 2014

My friends and I took a short trip to DC and stayed one night at the Comfort Inn. All of us were in DC for the first time so it was important that we stayed within walking distance of all of the sights. We booked the hotel 2 weeks ahead of time and got a great rate for it. The staff was super friendly and accommodating, with Dantise as our main agent at the concierge. She was thorough and efficient. Our rooms were clean, the breakfast was good, and the hotel offered free luggage hold the next day when we checked out but still wanted to go exploring. Overall I would definitely book this hotel again. Simple, good location, friendly staff, clean rooms, can't complain!

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank howellatme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn Downtown DC / Convention Center

Property: Comfort Inn Downtown DC / Convention Center
Address: 1201 13th St NW, Washington DC, DC 20005-5110
Phone Number:
Region: United States > District of Columbia > Washington DC
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#39 Family Hotel in Washington DC
#55 Business Hotel in Washington DC
#55 Romantic Hotel in Washington DC
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Comfort Inn Downtown DC / Convention Center 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Located 4 blocks from the Walter E. Washington Convention Center, our DC downtown hotel is within easy reach of the White House, Smithsonian Institution museums and the Jefferson and Lincoln memorials. We're steps from the McPherson Square Metro Station and Logan Circle, as well trendy shops, restaurants, legendary attractions and government agencies. Enjoy a great night's sleep in European-style guestrooms with sleek, contemporary decor and unique layouts. Relax after meetings or sightseeing in boutique style spaces outfitted with thoughtful travel amenities, like free Wi-Fi, refrigerator, cable TV, ergonomic work space, and iPod docking. Then sit back and enjoy the view. Feel right at home in DC when you stay with us. Wake up to our hot buffet breakfast and face the day with a smile. Enjoy a workout in our fitness center, grab drink at the shop, pick up tour tickets at the activity desk, or get your suit dry-cleaned. You're ready to go with free Wi-Fi and connected in the business center. It's all about you. ... more   less 
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Also Known As:
Comfort Inn Downtown Dc / Hotel Washington Dc
Comfort Inn Washington Dc
Washington Dc Comfort Inn

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