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Washington Hilton
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Reviews (4,122)
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2,428 - 2,433 of 4,122 reviews
Reviewed 8 May 2014

This hotel was an ideal location. It has a bus stop for the double decker tour buses (which I would strongly recommend). The staff at the Washington Hilton was exceptional. I had an issue with checking in, because our room was not ready. No fault of the hotel, my travel party was early. The registration staff was very accommodating and helpful. Throughout our stay, the staff made every effort to see to our comforts. If you are looking for something that is away from the major hustle and bustle, yet still in walking distance to some of the sights, this hotel is ideal. Very clean and very pleasant.

  • Stayed: April 2014, travelled with family
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Thank JaneenMullin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this reviewResponded 19 May 2014

Thank you for taking the time to write such a wonderful review about your experience at the Washington Hilton. Your comments specifically about our staff make me very proud. We look forward to seeing you again on your next trip to DC!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2014

Huge happening hotel, hosting large conventions (including White House Correspondents Dinner) with friendly staff, decent restaurants, excellent fitness facility & wonderful outdoor pool. Rooms are comfortable, great beds, many rooms with extraordinary views. In a neighborhood safe to walk & close to many shopping & restaurant areas. Staff seemed very accommodating. Excellent buffet breakfast.

Room Tip: Higher floor corner rooms are great. If you have difficulty walking, let them know at check-in: some rooms are literally 2 blocks from elevators.
  • Stayed: May 2014, travelled on business
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1  Thank DM1traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this reviewResponded 19 May 2014

Thanks for your review of the Washington Hilton. It's so nice to read how much you enjoyed your stay with us including our convenient location, comfortable rooms, and our excellent breakfast buffet. We will gladly have you back on your next trip to DC.

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Reviewed 6 May 2014

Registration was not staffed to accommodate the quests checking in resulting in waiting in line 30 minutes as the manager stood by and watched rather than helped. The manager was quick to help the pilots get checked in prior to any of the other guests who had been waiting in line but once he got them checked in he walked off.

  • Stayed: April 2014, travelled with friends
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Review collected in partnership with Hilton Hotels & Resorts
Thank Nancy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this reviewResponded 19 May 2014

Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we’re very sorry that you had a delayed check in. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property guest experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.

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Reviewed 4 May 2014

If you like a hotel near to shops and restaurants and need no help/queries from the hotel staff then this is the place. The front desk queues are endless and they looked so harassed. Nevertheless thanks Lee for straightening out out my check in charges.
We were given a great and clean room but the hotel gives you the impression that they couldn't care less about you and that they needed your business; which is true. There are so many conventions and yesterday the White House Correspondence Dinner took top spot. It was awesome and security really tight.
BTW your room 4200 ceiling is probably leaking and there's a wet patch outside the closet cupboard. Didn't know who to tell and the manager probably doesn't even read these feed backs here or even care to reply.

Room Tip: Room to face Connecticut Avenue. Good view
  • Stayed: May 2014, travelled as a couple
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1  Thank scy298298
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this reviewResponded 19 May 2014

Thank you for your review. Your satisfaction is very important to us, and we appreciate your feedback. Our management team will address these issues and we hope to welcome you back on your return trip to DC.

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Reviewed 4 May 2014

Our first to Washington, we had a very good sized twin room at the rear of the hotel, everything up to Hilton standard and a very quiet location. Conveniently located to Dupont Circle for the metrol and buses ran every ten minutes or so to Downtown, at $1.50 each way. We had drinks and food in the bar, which was very good and we thought reasonable, very friendly service from all the staff. Would definitely recommend.

Room Tip: We were fortunately to be allocated a room at the back of the hotel, overlooking grassed area, which proved really quiet.
  • Stayed: April 2014, travelled as a couple
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Thank Wranglers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve_Cowan_GM, General Manager at Washington Hilton, responded to this reviewResponded 6 May 2014

Thank you for reviewing the Washington Hilton. Glad you enjoyed your recent stay! We really appreciate your recommendation and look forward to hosting you again on your next trip to DC!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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