We are already fans of the Fairfield after the great service we got near Denver. The service here was fairly comparable, but the shuttle service was seriously lacking.
Everything else at this hotel was as we expected - the room, the service, the breakfast - but the shuttle was a nightmare. They had a shuttle schedule and sign-up, but they didn't really use it. As a result, it wasn't difficult to get into Union Station from the hotel, but it was "hit-or-miss" coming back. On our first day there, (expecting to take the shuttle from Union Station), we ended up late, and standing up the entire way - against Uniform Traffic Code. We waited for the shuttle, but there was no way to tell who was waiting for what, and, when our shuttle arrived, it seemed like everyone was there for this lone shuttle. A madhouse ensued.
Part of the problem does not belong to the hotel. That part of the problem belongs to poor planning by the city which has a variety of tour buses all picking up and dropping off at Union Station in the same lane the shuttles do. There are two more lanes, but one is reserved for taxis, and the third for civilians dropping off or picking up. The resulting congestion and confusion has to be seen to be believed. It is probably a better option to just pay the $14.00 and take a taxi back to the hotel. The shuttle in is probably safe.
After that, the hotel is just fine. The staff are friendly and accommodating, the rooms are quiet and comfortable, and the value is as good as you will find in the D.C. area. Just note that it's a couple of miles outside D.C. proper, and there really isn't much worth seeing or doing in the area. The only restaurants are fast food, or gas station, and there are absolutely no attractions within easy walking distance of the hotel.
One good thing is that a number of local restaurants serving a variety of food will deliver to the hotel free of charge, and they'll even do it late. One of those is "Z Z Pizza, 202-986-0002" that I will also review. Just know that if you can't get dinner in town for whatever reason, ZZ can bring you salads, vegetarian, (even hummus), dessert, milk shakes, pasta, burgers, subs, buffalo wings, and just about anything else you need to tide you over until breakfast.
- Official Description (provided by the hotel):
- Welcome to the Fairfield Inn & Suites Washington DC, New York Avenue. The hotel located in northeast, features a modern decor with newly refreshed guest rooms and suites, complimentary hot breakfast and free shuttle service at limited times to Union Station Metro. All rooms are equipped with Serta mattresses, 32-inch flat-screen TVs and ample work spaces. Business and Leisure travelers and families can enjoy the close proximity to Metro which takes visitors to top historic attractions including the Smithsonian Institute's 19 museums, National Mall, Capitol Hill and universities. The hotel is located near Ronald Reagan Washington National Airport and Washington Dulles International Airport. Top corporations and government agencies surrounding the hotel include ATF, DOD, FBI, USDA, FEMA, DC Government and Department of Homeland Security. We look forward to your arrival at the Fairfield Inn & Suites Washington DC, New York Avenue. ... more less
- Reservation Options:
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- Also Known As:
- Fairfield Inn And Suites Washington, Dc/New York Avenue
- Fairfield Inn & Suites Washington, Dc/New York Avenue Hotel Washington Dc
- Fairfield Inn Washington Dc
- Washington Dc Fairfield Inn