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“Beautiful room, thoughtful staff”

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Kimpton Donovan Hotel
Ranked #33 of 140 Hotels in Washington DC
Certificate of Excellence
GreenLeadersSilver level
Alexandria, VA
2 reviews
“Beautiful room, thoughtful staff”
Reviewed 9 July 2013

We stayed one night for a quick getaway and loved it! We were late checking into our room because of a traffic jam, but the staff made us forget all the stress. :) When we arrived, we were given a complimentary upgrade to a bigger room with a gorgeous view of Thomas Circle, and the lady at the front desk gave us two vouchers for free drinks at the rooftop bar. It sounds like a small thing, but it was so thoughtful and just what we needed. The room was beautiful, the room and furniture were gorgeous, and the rooftop bar has amazing views. Highly recommended!

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EllenB643
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abe L, Assistant General Manager at Kimpton Donovan Hotel, responded to this review, 11 July 2013
Hi Ellen B,

Thanks so much for your review.

Great stay. Sounds like you ended up with a view in one of our King Premier Rooms. They're my personal favorite.

Cheers,
Abe

Abe Liao
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (424)
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1 review
Reviewed 8 July 2013

The Donovan house is a smaller unique hotel right in the middle of the D.C. Area. It was busy upon checking in, the room was beautiful dead center on Thomas circle. At first the service seemed to be a little stretched with the amount of guests arriving, but when I went down to talk to John at the front desk, he went above and beyond to make sure everything was perfect. These guys know how to treat their guests. Really enjoyed it, and will definitely be back!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DZ123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abe L, Assistant General Manager at Kimpton Donovan Hotel, responded to this review, 11 July 2013
Hi DZ123,

Thanks for your TripAdvisor Review.

A Hotel is nothing without people that care. I feel confident that all of my staff does. Glad you experienced this.

Cheers,
Abe

Abe Liao
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albuquerque, NM USA
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 July 2013

We stayed five nights at the Donovan House in DC. We liked it for the accommodations, service, and location. We had a king bed standard room and it had plenty of room and a great view of the street below. We often sat in the window to just people watch. Our bed was comfortable enough that I slept 8 hours two nights in a row! The hotel staff was very responsive. One of my complaints was that they did not have ice machines on every floor. Instead, we asked the front desk for ice and it was delivered to our door. No coffee pot in the room so it's necessary to travel to the lobby in the morning for your coffee. Complimentary breakfast came with our reservation. We don't generally eat breakfast so I was the only one to try it out one morning. There were plenty of choices including breads, fruits, hard-boiled eggs, meats, and cheeses as well as juices and coffee. Quite adequate and well presented. The location is great for walking to the White House (15 minutes) or catching the underground metro (three blocks) or bus (across the street). We did not eat at the Asian restaurant within the hotel but did drink at the bars both in the restaurant and on the rooftop. I liked them both. The opposite corner of the hotel's block has a great pub/restaurant named Maddy's (13th & L Street). Great selection of beers and full bar and excellent food and service. The lobster mac & cheese and the chorizo burger were favorites. We travel a lot and stay in a variety of hotels and agreed that Donovan House was a perfect choice for week in DC.

Room Tip: We were on the 9th floor facing west. It was a great view of the street and very little street nois...
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  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank lindyp330
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abe L, Assistant General Manager at Kimpton Donovan Hotel, responded to this review, 16 July 2013
Hi lindyp330,

Thanks for reviewing my Hotel.

What an awesome stay. After staying five nights, I am sure you got to experience it all. Your room tip was great. I personally love the King Premier Rooms. They face right onto to Thomas Circle.

Cheers,
Abe

Abe Liao
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Troutville, Virginia
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 8 July 2013

This hotel is located on 14th street which is a very nice area. The first thing you will notice is the very contemporary designed furniture. The hotel is very modern/futuristic in its decor. The beds are very comfortable. The shower is shaped like a snail shell and very unique. Nice faucets/sinks. The premier room had a well stocked mini fridge ($). Nice flatscreen TVs and beautiful view. Now, the downside - pool is much smaller than it looked online. It was very crowded. The parking next to the hotel is $45 for the night. Other than that, those were the only two negatives. The concierge and staff were extremely friendly and helpful.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank beachgoer42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abe L, Assistant General Manager at Kimpton Donovan Hotel, responded to this review, 11 July 2013
Hi beachgoer42,

Thanks for your review.

Seems like you had a good stay, but I do appreciate the constructive criticism. The pool is very popular and in high demand. As for parking, we do set our rates based on area and competitive Hotels. Parking spaces are at a premium in Downtown DC, as is the same in many metropolitan environments.

Cheers,
Abe

Abe Liao
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Forest City, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 July 2013

Don't count on a wake-up call at Donovan House 3 out of 4 times the call never came. I was given a "complimentary" breakfast for my inconvenience and taxi fare, however at check-out the charges were on me. Trying to make-up for another missed wake-up the hotel offered to cover the charges for the "complimentary" breakfast. Really??!!! Since I couldn't shower due to recent surgery I was upgraded to a room with a bathtub--absolute heaven! The real problem with this hotel was the pool/bar area. Never used the pool since it closes at 5:00pm - commitments during the day never allowed for time. I went to at least view the pool around 8:00pm one evening and was hit on by men going to and from the elevator. This was very unsettling. Every evening the hotel lobby and elevators were full of people who were not staying in the hotel. This just doesn't seem like a good idea to me...no ice machines, no vending - just ridiculously expensive mini bar and honor bar snacks. Thankfully there is a CVS across the street! On the morning I had to get a cab due to the missed wake up call the bellman had a taxi for me before I even exited the hotel--awesome! Thanks Skip!

Room Tip: A low floor to avoid waiting and waiting for an elevator. My room faced Thomas Circle but it was qu...
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  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Carolyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abe L, Assistant General Manager at Kimpton Donovan Hotel, responded to this review, 8 July 2013
Hi Carolyn C,

Thanks so much for your review.

I am so terribly sorry about the wake up calls during your stay. I am sure this was incredibly frustrating and not to mention the compensation being a bit of a show. Thankfully Skip was there to save the day!

Cheers,
Abe

Abe Liao
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Matthews, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 July 2013

Booked via Priceline.com. Overall, our stay was good, however, there were a few aspects that made it not the greatest place for kids. The pool closes at 5PM, which seemed a little early, but this was due to the opening of the rooftop bar, which turns into a hot spot after hours. There are no ice machines on the floors so every time you need a bucket of ice, you have to call the front desk for delivery. No fridge or microwave so if you have leftovers or open drinks from kids, you're out of luck. The service was ok, but needed some prodding- We checked in late at around 11:30PM and asked for a rollout bed for one of our children. 45 minutes later, there was still no bed. After calling them at this point, the bed was there very quickly. This hotel has marketed itself with with the "spy" theme and very modern. Rooms were very clean and no issues there. We had a family of 4 and would not stay there again, but that's only due to the pool availability and lack of ice/fridge/microwave in the room. Location was ok. 3 blocks to the Metro but it was a little difficult to find a family-oriented dinner restaurant nearby.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Caniac_Nation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abe L, Assistant General Manager at Kimpton Donovan Hotel, responded to this review, 8 July 2013
Hi Caniac_Nation,

Thanks for your review.

Sorry to hear your experience wasn't the most kid friendly. We certainly market ourselves to all customer groups, but I can understand and appreciate your feedback. I'm excited to report that this year end, we will be undergoing a major rooms renovation that will increase the number of double and in some cases triple bed accommodations we can offer. This will certainly make our property more kid and family friendly. Additionally, our pool does close weekdays at 5:00PM, but does stay open later on weekends till 7:00PM.

Cheers,
Abe

Abe Liao
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alexandria, Virginia
Level Contributor
48 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 1 July 2013

Fantastic and unique, retro seventies decor gave us the feel of a Bond movie waiting to happen,. From the car valet, to Felicia and Harald at the front desk and Aidan at the roof top bar and pool attendant Tyrone, outstanding service. They upgraded our room, great view of Thomas circle, futuristic Star Trek-ish shower, we expected to be beamed up in the buff. Lovely pool and bar on the roof where we spent a lot of time and at night when it switched over to a club, very happening no attitude vibe. Gracious complimentary wine hour in the lobby daily was a nice touch which we enjoyed. We liked it so much we returned the following weekend for another stay-cation. We shall return in the very near future, cheers Donovan House.

Room Tip: Become a Kimpton Hotel member and you may be upgraded.
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cmacNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abe L, Assistant General Manager at Kimpton Donovan Hotel, responded to this review, 8 July 2013
Hi cmacNYC,

Thanks so much for your review.

What can I say? You interacted with some of our best in the building. That made the stay awesome.

Cheers,
Abe

Abe Liao
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kimpton Donovan Hotel

Property: Kimpton Donovan Hotel
Address: 1155 14th St NW, Washington DC, DC 20005-4111
Phone Number:
Region: United States > District of Columbia > Washington DC > Upper Northwest
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Green Hotel in Washington DC
#20 Luxury Hotel in Washington DC
#24 Business Hotel in Washington DC
#41 Romantic Hotel in Washington DC
#56 Family Hotel in Washington DC
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Kimpton Donovan Hotel 4*
Number of rooms: 193
Reservation Options:
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Also Known As:
Donovan Hotel a Thompson
Donovan House Washington Dc

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